So a client calls me. An agent sent him an unsolicited quote for 10MB of bandwidth over Ethernet for a ridiculously low quote. Since I have a long history with the client, he offered me the chance to match it and take the order.
So I go back to the carrier and ask for a match. I'm told no. "A competitive quote on the competitor's letterhead is required, which must be 10% to 15% less than the discounted price available with this promotion."
There are a couple of things wrong with this:
So I go back to the carrier and ask for a match. I'm told no. "A competitive quote on the competitor's letterhead is required, which must be 10% to 15% less than the discounted price available with this promotion."
There are a couple of things wrong with this:
- Why can't I offer the same quote as the other agent -- it's the same carrier?
- How did tthe other agent get this price without a competitive quote?
- Why do you want me shopping this client around? If I found a better quote, I would sell him that because you made me jump through these ridiculous loops!
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