Have You Considered This?

Peter : On Rad's Radar?
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Have You Considered This?

An interesting discussion on one of the lists started as VoIP Redundancy for ITSP's and quickly went on tangents. One tangent here hits the nail on the head:

I think the hardest part of this is that a modern business switching from traditional to VOIP is usually used to completely segregated networks. I know I at least always prefer deploying VOIP on completely separate infrastructure as much as possible, but the selling point of cost savings usually overrides this. The effect of this is that now what happens on a company's existing data network (or has already been happening for some time) can now effect voice quality and reliability, but the blame and burden of proof still comes back to the VOIP provider. This has repeatedly been the most common issue I have seen in deployments of business VOIP, especially hosted. It also shows how many companies have people running their networks that really have little to no idea of what they are doing."

"This is also exactly why the bulk retail residential VOIP providers put such little emphasis on their support, since they know it is a losing battle especially in today's reality of shared access MSOs and oversubscribed DSL providers. And that is before they actively block or shape the competition."

Many VoIP Providers don't even take this into account.

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