In a discussion on twitter with @DougonIPcomm (that Doug blogged here), Doug is promoting the idea that HD Voice is here so buy the cheap HD Voice handsets from Polycom and Cisco now. I think he missed my point.
Doug points to Xconnect, Simple Signal, Apteva and Sprint as examples of HD inter-connected ITSP. Big deal. There are 1100 VoIP Providers in the US alone. many not inter-connected with anyone but the PSTN.
To enjoy true HD Voice calling both sides of the call have to be SIP (supporting G.722). Most calls today still land either on a PSTN connected phone or (more likely) on a cell phone. That will break the HD Voice.
Doug dislikes this analogy but Fax over IP still doesn't work 99% today. Years after Brooktrout fixed this issue. Why? There are T.38 compliant fax machines and certainly Edgewater devices work, but the problem is in the WAN. Any conversions of the packet and you break the fax packet. So IP to PSTN, bye bye. The same issue with HD Voice. We do not have too many all IP networks.
Then let's look at the SIP Upstream providers. You mention Sprint. Most ITSP's buy from Level3, then Global Crossing, Bandwidth.com and Verizon. How many of those networks are G.722 end-to-end?
The best way to sell Hosted PBX service is to use the HD Voice demo. However, you need to set proper consumer expectations that it only works On-Net. That when Joe Sales calls in from the field on his cell phone, it will sound tinny, not HD.
When Grandma calls in from her kitchen wall phone, it likely won't be HD either.
Doug thinks you should buy the HD hadnset anyway. Go ahead. But if they are sub-$200 now, think what version 2 will be like price and feature wise?
agents apps att broadband broadsoft cable cableco cellular channel partners clec cloud communications cloud computing commissions data center FCC fcc fiber financials hosted pbx internet itexpo marketing master agency mergers politics sales security sellecom selling strategy TCA telecom is broken UC unified messaging VAR voip vz vzw wireless wireline
- AI (4)
- Add category (2)
- BPI (10)
- BPaaS (10)
- CALEA (2)
- CLEC (250)
- FCC (200)
- FTC (10)
- IOT (17)
- IPTV (14)
- ISP (60)
- Internet (248)
- Marketing (283)
- PBX (180)
- PR (27)
- SDN (46)
- TCA (72)
- TEM (16)
- TMC (26)
- VAD (9)
- VAR (149)
- VDI (10)
- Web 2.0 (48)
- Yahoo (9)
- agents (446)
- amazon (23)
- apps (122)
- backup (41)
- bandwidth (70)
- bellsouth agent (22)
- books (15)
- broadband (235)
- broadsoft (124)
- cableco (200)
- cellular (243)
- certification (17)
- channel (432)
- cloud computing (286)
- colocation (43)
- commissions (103)
- communications (66)
- compliance (22)
- comptia (5)
- conferences (66)
- conferencing (68)
- crm (8)
- cybersecurity (2)
- data center (128)
- disaster recovery (35)
- duopoly (71)
- e-book (4)
- economy (129)
- email (27)
- ethernet (23)
- expo (117)
- fiber (124)
- glossary (2)
- hosted uc (266)
- im/chat (28)
- jobs (32)
- linkedin (38)
- managed services (54)
- master agency (68)
- mergers (395)
- metaswitch (12)
- mobile (57)
- mpls (55)
- msp (50)
- off topic (48)
- organizations (82)
- outage (19)
- politics (136)
- privacy (41)
- saas (92)
- sales and selling (271)
- satellite (17)
- sdn (28)
- security (94)
- sip trunking (83)
- smb (65)
- social network (76)
- spectrum (68)
- startup (27)
- technology (134)
- telco (253)
- tele-presence (22)
- telecommunications (229)
- training (42)
- twitter (44)
- unified communications (258)
- vc (9)
- video (86)
- voip (436)
- webRTC (16)
- wi-fi (29)
- wimax (33)
- wireless (167)
- wireline (179)
- xmpp (5)
- xo (54)
- September 2017
- August 2017
- July 2017
- June 2017
- May 2017
- April 2017
- March 2017
- February 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- January 2016
- December 2015
- November 2015
- October 2015
- September 2015
- August 2015
- July 2015
- June 2015
- May 2015
- April 2015
- March 2015
- February 2015
- January 2015
- December 2014
- November 2014
- October 2014
- September 2014
- August 2014
- July 2014
- June 2014
- May 2014
- April 2014
- March 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
- January 2011
- December 2010
- November 2010
- October 2010
- September 2010
- August 2010
- July 2010
- June 2010
- May 2010
- April 2010
- March 2010
- February 2010
- January 2010
- December 2009
- November 2009
- October 2009
- September 2009
- August 2009
- July 2009
- June 2009
- May 2009
- April 2009
- March 2009
- February 2009
- January 2009
- December 2008
- November 2008
- October 2008
- September 2008
- August 2008
- July 2008
- June 2008
- May 2008
- April 2008
- March 2008
- February 2008
Featured Videos
I completely agree that one needs to balance their enthusiasm for HD voice.
It is definitely the future, but HD penetration is so low that its relevance to the average business user is equally low.
This will change quickly over time.
In terms of faxing, 100% reliable fax over IP is present today. Check out the FaxxBochs VoIP gateway and corresponding service.
It went through a ton of field development and all of the deployments we've done to date have went without a hitch.
Garrett