Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

July 2010

You are browsing the archive for July 2010.

Ethics of the Rolodex

July 29, 2010

What happens when a channel manager leaves a Master Agent or a Carrier? 
Who's Rolodex is it? That database of contact info is a valuable asset.
What happens if the channel manager takes that database and all that information with them? Is that stealing?

There's been a much talk at agent events about ethics and I have 2 examples where it just seems this should be illegal.

One was a channel manager (CM) I had with a CLEC. To be honest, he wasn't that good of a channel manager.





Predictions 7 Months Later

July 27, 2010

Back in December, I made some predictions in an interview with Rich Tehrani. One of them was about HD Voice. We added another Alliance slash Peering Group, but still not enough density yet for HD. I'm thinking maybe in 2012.  (BTW, I still get asked how to do Fax over IP and TDM is still the answer for any volume of outbound faxing.

Another LTE Player?

July 27, 2010

No, not Sprint, although according to the media, Sprint is thinking about deploying LTE. I'm talking about Lightsquared.

This new LTE venture promises 100,000 jobs and a 4G network that will reach 92% of the populace. Lightsquared is a consortium based on Harbinger Capital Partners acquisition of SkyTerra Communications. "SkyTerra will provide the spectrum for this venture.

Losses All The Way Around

July 27, 2010

What a terrible quarter. 

The FCC is playing around with Broadband - plans, definitions and classifications. The NTIA took the summer off from its task on the broadband stimulus. 

Meanwhile, VZ releases its quarterly numbers as a loss due to pension payments and layoffs. It is planning more layoffs, because it has to cut head count in its wireline business to reflect the declining revenue. The spin was that VZW was counter-balancing any revenue losses, but with wholesale (pre-paid) cellular subs, not direct, contract ones.



ReClassify the FCC

July 27, 2010

You have thousands calling for reclassification of broadband service by the FCC. In other words, let's regulate broadband. As if that will help. More government red tape. Regulation didn't get CLEC's to develop a viable model in 14 years, so what will change with more regulation?

Dave Rusin, CEO at AFS, sold his company to Zayo, I think, to spend more time blogging about changes needed to both the FCC and CLEC strategy.

How Does This Keep Happening?

July 26, 2010

FCC Report of Obviousness

July 23, 2010

The FCC released the Sixth Broadband Deployment Report. Due to the FCC changing the definition of broadband from the decade old standard of 200 Kbps downstream, most DSL won't count as Broadband since the FCC now defines broadband as 4 Mbps downstream and 1 Mbps upstream. In accordance with that, you would expect the report to state that hundreds of millions of Americans cannot get broadband, but  "The report, based on data provided by service providers for December 2008, found that between 14 million and 24 million U.S. residents (which is about 4.5% to 8% of the U.S.

CPNI Training

July 21, 2010

CPNI Training is an FCC requirement. AT&T stuffs this training down the throats of its agents annually. And when their is a computer glitch, twice a year.

While it is strictly applied to agents, internally CPNI is a joke for an ILEC.

Just Pointing It Out (part 644)

July 20, 2010

We have a lot of good writers at TMC.  A lot of content gets produced here. So much info in fact that it's impossible to read it all. Thankfully TMC is SEO-ed to the max, which our advertisers, channel partners and readers love. 

Paula Bernier wrote in the May issue of the Internet Telephony magazine about a couple of news items. I wanted to comment on them here.

One is the Intelysis is one of the bigger master agents in the US.



FiberNet Changes Hands (Again)

July 20, 2010

One Communications sold off its FiberNet holdings - 100,000access lines and about 3,500 route miles - to NTELOS, according to a press release. The price tag: "for cash consideration of approximately $170 million." Huh? What is that?

I'm translating this from the One CEO to mean we needed the cash or cash consideration:

Really: PAETEC Sells Fixed Wireless

July 20, 2010

While surfing, I came across this page from PAETEC about how it sells Fixed Wireless services. Fixed Wireless is not cellular. It's using radios and spectrun (mainly unlicensed spectrum) to connect a customer premise to the Internet or to another location.

In this case, PAETEC is using licensed spectrum to deliver from 20Mbps to 1Gig with "99.999% (or better) circuit availability".

Not Exactly the Way to Sell SIP

July 20, 2010

XO announced a SIP Savings Estimator Tool in order to help sell their SIP offerings. I understand why they do this: Bell-heads only know how to sell on price.

In my head, why bother? Just keep selling PRI - SIP to the customer premise then PRI signaling into the box. It's what all the CLEC's are doing.

MagicJack Merges With VocalTec

July 16, 2010

Rob Powell did some excellent reporting on this merger HERE.

VocalTec Communications Ltd. (Nasdaq:VOCL) is the inventor of VOIP and the softphone. It's a patent house of about 30 patents. VocalTec just merged with YMAX.

For All You iPhone People

July 16, 2010

"A federal class-action lawsuit will move forward against Apple (AAPL) and AT&T (T) for "locking" iPhones to AT&T's network, and Apple's control over which apps can be installed on the owner's phone." I tend to agree with Seeking Alpha that I side with the consumer and innovation.

If Apple and AT&T want to control the whole phone (or VZW for that matter), then rent the phone like you used to that big ugly black house phone.

 

More importantly: take it back and recycle it when the contract is up. Right now, I buy a phone, usually subsidized, but at the end I'm left with a phone that isn't much use. It is locked to a specific carrier network.



Too Many Terms (Mini Glossary)

July 16, 2010

I use a lot of terms in my writing. I figured I would explain a few of them today, since someone asked nicely.

Agent is a member of the Indirect Channel. Also called a channel partner.

5 Prospecting Ideas

July 16, 2010

Steve Cadley, the Salesologist from Cadley Consulting, and I discuss 5 prospecting ideas for businesses. The first key step is to define who your target is. It might be beneficial to make a list of the top 50 companies that you would like to be your customer. 

Next, clarify the value that your service will bring to that prospect. That value should be tied into the target market. 

Performing these two steps helps you disqualify prospects and to create a laser beam of an elevator pitch.

Then you are ready to use the 5 tips for prospecting: LinkedIn, social networks search, Google Alerts, Classified Ads, and the old fashioned door knocking and cold calling.

Remember that people buy from people and they buy emotively. 

Do some research on your prospects to be better informed.









Things are Round and Round

July 15, 2010

As one door closes, right? Well, WISPA is putting together a deal with DirecTV so that it's mainly residential wireless ISP base can grab some cash switching people from cable TV and Internet to fixed wireless internet access and satellite TV - kind of a cut the cable promotion. 

It used to be that independent ISP's had to worry mainly about the ILEC, but in the residential (consumer) market, the worry is cable - Comcast, Cox, TWC, BrightHouse, CableVision and Charter.

The funny thing is that some of the MSO's are collapsing their wholesale division. Just like the ILEC's, the MSO's don't really want someone else to own the customer. So even as Charter opens up its wholesale cable modem program to FISPA members, I have to wonder how long it will be in existence.

Channel Partners Expo in Boston in 2008 when the cable guys were all lined up on a panel handing out crumbs of info about their newly developed channel program, all anyone wanted to know was how much commission and would there be an added spiff.





So You Want Agents to Sell Your Stuff

July 14, 2010

Many companies come to me for Channel Consulting. Either they have an Indirect sales channel that isn't working or they want to start using that free sales team called the indirect agent.

The Indirect Sales Channel has appeal because they don't have a recurring cost until they sell something. No salary, benefits, office furniture, lease, car allowance, cell phone, utilities, etc.

However, you do have to have Channel Management and Support. 

You also have to choose your agents carefully. Having hundreds of agents is expensive to manage and Pareto's Rule applies everywhere.





Should You Blog?

July 14, 2010

A colleague asked me this morning about blogging. Here is some basic info.

  1. How does this tie to my website? Is it a separate domain or just a page on my site?

Never Vote Incumbent

July 12, 2010

As long as I am ranting, I figured I would hit on Incumbents. I don't mean the ILEC's, although most of them don't care a wit about their customers. I'm talking about career politicians. We breed them in the US like a rare dog. 

Think about this: Why would someone spend $24 million to be governor?

Seriously, More iPhone

July 12, 2010

This country has some major issues not the least of which the media gets bogged done in buzz marketing. Why else would there be a week's worth of "news" about LeBron leaving Cleveland for Miami. A week! That's almost more coverage than we give to any of the folloeing:

Is There Profit In VoIP?

July 8, 2010

A few of my clients are self-funded without any serious debt. When I send out news - like Vocalocity raised $3.45M for a total of $97M - the first question that gets emailed backed to me is: "Aren't they profitable?"  It certainly doesn't look that way!

On a call after the Broadsoft IPO, there was shock that Broadsoft has not had made money yet. How is that possible when you have a majority of the market share?

There are so many companies in the VoIP space. Thousands really.



So How is VoIP Doing?

July 8, 2010

Two Mergers

July 7, 2010

Two resellers merged: GLOBALINX Purchases TMC for 'Robust' Agent Channel. GLOBALINX is an IP reseller. TMC is a TDM reseller. Should be interesting to see how the Bell-heads work with the Net-heads, since the thinking is way different (and so is the approach to sales).

The Green Zone Inside Out

July 7, 2010

[Just a warning: This is a Rant, so you can skip it if you want.]

I just finished reading Barry Eisler's book, Inside Out. Eisler used to work for the CIA. Page 301: "Number 1, the country is run by corporate interests.

How to SELLECOM SAAS

July 1, 2010

Zayo Buys AFS

July 1, 2010

As Rob Powell predicted, the self-proclaimed Fiber Bigot, Dave Rusin, CEO of Rochester-based American Fiber Systems, sold the company to Zayo. Some reports were that the sale price was $185M, but Zayo is stating that number is ridiculous. The original press release did not offer a price tag. 

Consider that Zayo financed $250M in debt at 10.25% in April. It's AGL acuisition is still pending. Zayo has a capital intensive business (building out fiber always is). And it's a VC backed company. Zayo smacks of a roll-up waiting for the right time to resell.

Is 4G a Game Changer?

July 1, 2010

Lots of buzz around 4G - and Sprint and Clearwire certainly need that buzz to reach tweet level. But is it a game changer

Just my opinion but 3G is ho-hum. I haven't noticed that much speed off by EVDO card or Blackberry.

Featured Events