Oracle Says RightNow

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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Oracle Says RightNow

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RightNow positions itself, not as CRM, but as a cloud based customer service company. "RightNow's products add leading customer experience capabilities that help empower companies to interact with and provide a consistent experience to customers across channels," said Greg Gianforte, CEO, RightNow. This should dovetail well with Oracle's idea of Public Cloud that consists of sales force automation, HR/talent management, social networking, databases and Java. This transaction will likely ripple to more Cloud M&A - something that

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