Why We Don't Have Customer Service

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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Why We Don't Have Customer Service

Bank analyst Dick Bove adds, "What my Wells Fargo experience suggests is that a successful bank is one that keeps seeking new customers and selling them more products and not getting bogged down by offering service. Second, it may be that the management of the available funds to reduce possible loss is far more critical than spending a great deal of money on service."


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