The VoIP Market Right Now

Peter : On Rad's Radar?
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

The VoIP Market Right Now

"The market for VoIP services has moved well beyond the early adopter stage to mainstream status in many developed countries. SIP trunking and hosted UC continue to heat things up, fueling growth," reports Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics Research.

According to the study, "Due to continued demand for enterprise cloud-based services, hosted VoIP and Unified Communications (UC) services revenue grew 17% in 2012 from 2011, the most of any segment."

The reality is that SIP Trunking jumped 83% because VoIP is a cheap dial-tone replacement. Replacing PRI's and other voice circuits (POTS, Integrated T1) is the easiest way to ink a deal - we will save you money! Unfortunately, it is also lowering overall revenues.

Premise based systems are not going away any time soon. "Managed IP PBX services, which focus on dedicated enterprise systems, remain the largest business VoIP services segment, and sales grew 9% in 2012."

Dimension Data and Ovum performed a study on UC&C, "Currently, the US results are in broad accord with our global results: most UCC deployments remain premise-based and are managed in-house. However, US respondents are keenly interested in the managed services model for UCC, in which the technology is based on-premises, but is managed by a trusted provider. Strong interest in managed services indicates a shift from the traditional US 'do-it-yourself' approach to enterprise networking and communications. US firms also expressed more willingness to seriously consider the public cloud as a UCC delivery mechanism than their global peers."

Premise is still selling.

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