Peter : On Rad's Radar?
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

July 2013

You are browsing the archive for July 2013.

Sales Fools

July 31, 2013

Tuesday night I was asked about what I teach when I am doing sales training. I said that the one foundation to sales is emotion. People buy to get rid of pain most of the time. A small portion of the time they buy for pleasure.

Linky Links

July 31, 2013

Here are a bunch of stories that I just can't get to write about but are interesting.

Google has flip-flopped on Net Neutrality now that it is an ISP in 3 markets.

How peering arrangements mean that YouTube and Netflix will always buffer.

Verizon Launches Mobile Telehealth Clinics in Miami

How Many VARs Are There Anyway

July 31, 2013

This is a LONG post. Kind of rambling. Sorry about that. But it does have some really good nuggets of info. Thanks for reading.

Channel Reboots

July 31, 2013

InterNAP is bringing back their channel. After they burned it to the ground, they are counting on the channel to come back any way because the money is green. Try to remember that evergreen - even in plain language on your contract - is only enforceable if you have enough balls and bucks to sue for enforcement. will be launching a channel program in September at CP Expo. Remember that Bandwidth also had a channel that they closed, too.

Summer Reading List

July 29, 2013

Last week I gave a presentation on How to Compete to ISP and CLEC owners at the AT&T HQ in Atlanta. I recommended two books: Poke the Box by Seth Godin and Do the Work by Steven Pressfield. I would suggest reading Seth Godin's other books, like Tribes, Permission Marketing, Linchpin.

My kindle is full and I have a stack of books to read this summer.

Converging At CompTIA

July 28, 2013

I am in Orlando at the Peabody Hotel (nice hotel) again for ChannelCon, which is CompTIA's annual event (formerly called Breakaway). It's filled with meetings - 9 hours of them tomorrow (ugh!). It is wrapped around a couple of themes (in my view) - get certified and converge IT with Telecom.

IT and Telecom have been converging for a few years.

Should Hosted UC Providers Offer Network?

July 28, 2013

Stage 2 just announced a Northeast build of an MPLS network. Telesphere has one too. West IP, too. Why do these Hosted UC companies need to offer network? For some, it is a way to handle Quality of Service, which is linked to customer satisfaction.

The Case Around Copper

July 25, 2013

In this article in the Tampa Bay Times, it mentions the decline of copper lines.

The number of U.S. phone lines peaked at 186 million in 2000. Since then, more than 100 million copper lines have already been disconnected, according to industry trade group US Telecom.

If You Are Getting Beat on Price

July 23, 2013

If you have ever said that you got beat on price, then you aren't really selling. Or at least not selling on Value.

Sure, you presented a proposal, but did you do discovery? Did you ask open ended questions, probing questions?

Channel Sales Enablement: Part 3 Compensation

July 19, 2013

Compensation is one of the top topic I get calls about. Compensation plans are a double edged sword. On the one hand, it is money out of revenue. On the other hand, it is the carrot that keeps your sales people selling and your revenue coming in.

Keep It Simple

July 19, 2013

If I could give you just one piece of advice it would be to Keep It Simple.

Service Providers whole job (or reason for being) is to remove the technology from the user in order for the user to be productive.

I received a call from someone who reads this blog. He was having trouble finding a service provider that would be a partner and investor in his UC project.

2 Studies and Some Tidbits

July 16, 2013

Metaswitch did a study on cloud + telcos + SMB and found that telcos may not be the trusted cloud providers that small business wants. "Existing phone providers overlooked for IP: Just 10 percent of pre-IP SMBs would even consider getting information about IP communications from their existing phone provider. Eighteen percent of 50-plus-employee SMBs would contact rival providers directly."

Another take on the Metaswitch survey demonstrates that the speed of a quote (and knowing what you are talking about) are factors to the sale.

AT&T Taking a Leap

July 15, 2013

Bloomberg reported over the weekend that AT&T was going to buy Leap Wireless - for the spectrum of course - for about $1.2B.

"San Diego-based Leap also has $2.8 billion in net debt." Which will be added to AT&T's already massive debt load of $74 Billion in debt

VZW and AT&T are in spectrum hording mode. Most of the postpaid crowd (contracts) buy smartphones and use tablets on family plans.

What to Do About Barnes & Noble?

July 9, 2013

Barnes & Noble is in decline. Best Buy and JC Penney's and Sears/K-Mart too. I don't think that it is just about brick-and-mortar. I think it is about strategy and pivots.

1099 vs w2 is Value Versus Time

July 8, 2013

First, I want to say that there is a big difference between a 1099 contractor and a W-2 employee. That I will explain here with help from the IRS publications. Then I will posit that today, when we hire skills, we are hiring not for time but for the value or the outcome. Management just hasn't caught up yet.

Cellco Networks Congested

July 8, 2013

You know how everyone makes fun of ATT's congested cellular network? Well, according to Bloomberg, VZW is having the same issue.

Verizon Wireless is America's most heavily used mobile-phone carrier, with 93 million monthly subscribers (second-place AT&T (T) has 71 million). The telecom has continued to attract more new customers than its biggest rivals in recent quarters with ad campaigns that boast about its network's speed.
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