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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

February 2017

You are browsing the archive for February 2017.

4 Problems with the UC Market

February 27, 2017

On a LinkedIn blog, Telarus co-founder Patrick Oborn writes about the fact that 72% of businesses have not transitioned to cloud communications. 72%!!!

After 15 years, 2000+ providers can only take a 28% handhold in the market?

The growth rate of Hosted PBX (HPBX/UC/UCaaS) has always been a hopeful bad guess.

Yes, Fonality, I am Skeptical (of the VoIP Sector)

February 24, 2017

Apparently, one slightly snarky tweet and a single line item in Tidbits - "A head scratcher: Fonality got bought by Netfortis. Asterisk and Genband." - was annoying to the provider being acquired.

I spoke to five people in the VoIP space familiar with Fonality and none of them had much insight on why this move happened. Well, one answer: scale.

Telecom Tidbits #2446

February 23, 2017

According to Lookout Security, "More than six million user accounts and personal records were breached in January alone. Nine major companies were compromised, including Sanrio, the owners of the Hello Kitty brand; Supercell, a popular mobile gaming company; and Popeyes Louisiana Chicken, a well-known fast food chain. And 44 percent of the January breaches included stolen passwords, Social Security numbers or dates of birth. These pieces of personal information are valuable to criminals, since they may be able to sell it online to identity thieves." Maybe change your password from password or your child's DOB to something a little secure.

Is that Commission Pass Through Killing Your Business?

February 22, 2017

Master Agencies are under the same pressure as the carriers: pricing depression is making it tough to hit quota. More and more deals are needed each year.

That typically means that more agents are needed each year to bring in those deals. Unfortunately, the channel is aging.

Downhill Sledding

February 22, 2017

For Agents especially, our business has been downhill sledding, much the way Calvin and Hobbes did it (see HERE).

Price compression on network, bandwidth and voice has become so bad that it prompted all of the consolidation. Cogent and HE certainly fuel the price erosion but agents selling the lowest price all the time on everything is only speeding it along.

Yesterday, I saw an ad for Broadview UC down to $17.95 per seat (lower if you have 75 seats or more).

Marketing is Falling By the Wayside

February 20, 2017

Company executive don't want marketing; they want sales.

Or they want a twitter or Linkedin strategy.

Or they want to increase channel sales.

I get calls all the time asking for a "cheap website guy".

Telecom Tidbits (part # 2445)

February 14, 2017

An interesting find: There is a CIO survey which finds Microsoft Azure will overtake Amazon AWS for Infrastructure as a Service (from July 2016).

Microsoft has been far behind AWS but then they started later too. This study shows that AWS has 45% share of public cloud infrastructure market -- more than Microsoft, Google, IBM combined.

Amazon launched a conferencing service called Chime.aws.

The Desk Phone is Not Done .. Yet

February 14, 2017

OBIHAI, Grandstream, Yealink, Yeastar and VoIP Supply were just a few of the booths at ITEXPO with desk phones. While many say that the desk phone is over, there are still companies that say Not So Fast! They were pretty much hanging out in Ft Lauderdale last week.

Telco TV is a Disaster

February 14, 2017

Imagine spending billions to not only upgrade plant to handle TV streams, but buy/build cable head-ends, negotiate content, test out set-top boxes, train technicians, ramp up advertising and staff call centers for sales and support. Do all of that to catch up with cable (who are eating your profitable lunch in the T1, DSL and POTS business). And after spending the combined billions for U-Verse, FiOS, PRISM, et al -- you are still losing subscribers because (a) your broadband pipes are slow; and (b) cord cutting hits its stride.

Now imagine that you are so far behind in voice that cablecos are considered the incumbent!

IOT Evolution: Tellient

February 11, 2017

Collocated with ITEXPO this year was IOT Evolution, which is the transition from the M2M show that Carl Ford ran. IOT the term means as much to people as UC or SD-WAN. That isn't me being mean; ask people. These are umbrella terms for a vague collection of things.

ITEXPO: The UC Outlook

February 10, 2017

The future of UC is bright says a number of executives at UCaaS providers. But is it?

I spoke with a few VoIP executives including CoreDial at ITEXPO. There are two separate layers: cheap voice or POTS replacement and people who want a comms platform.

The Cost of Competition

February 6, 2017

As the new FCC enters a pro-Big Boy era (again), competition will not be a word we will hear often. Consolidation is making it hard to find more than one carrier in a building. - or a territory.

The Age of the CLEC - the competitive carrier - is at end.

Stats on Mobile as It Eats the World

February 1, 2017

Yesterday I put up some stats in emerging tech. Today I have a bunch more.

There are 2.5 billion smartphones on the planet now, according to Ben Evans.

"China now has 656 million internet users.

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