Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

agents

Go Abroad

March 28, 2011

The last year or so has seen a fair amount of agent interest in global connections. The world is flat, right? Globalization and all that?

Level 3  - Can do IP-VPN and E-1s in the UK, plus international MPLS
ACC Business - International MPLS with only 1 node in the US
AboveNet - Dark fiber and big pipes in Europe
Smoothstone - Hosted VoIP layered on any MPLS network in over 23 countries.
Masergy - its MPLS backbone that can go into the Amazon Jungle.
inContact - can manage international call centers for customers.
Global Crossing has offices in Europe, Latin America, Japan, Hong Kong and Bermuda

There are many other services that an agent can sell world-wide and from a wide variety of carriers like NTT/Verio, KDDI, Ma and Pa Bell and more.









InterNAP Changes Channel

March 28, 2011

Last week, InterNAP sent a letter to its Agents announcing that InterNAP's Indirect Channel program would be changing.  The new model reflects a more Master Agent centric program which will add an additional layer of support for Agents.  In the next few weeks, all InterNAP Agents will be rolled under a handful of Master Agents. 

It seems to be a trend. It makes it easier for the carrier since it only has a handful of agent contracts to deal with. It puts the burden of support on the Master Agent. However, I think that InterNAP, who isn't as branded as, say, Level3 will lose some eyeball time with Agents, which may result in less deals.

Super Charging the SIP Trunk

March 17, 2011

I was on a panel about Supercharging the SIP Trunk Sales by Broadvox. It sounded similar to the panel I did at CVX West 2010 on Upselling the SIP Trunk sale.

This one had to go a little more basic to What is SIP? SIP Trunking is how carriers power dial-tone to an IP-PBX.

Overheard in Vegas

March 16, 2011

Telesphere hired Andy Abramson's PR firm, Communicano.

AireSpring rolled out Meshed MPLS. What's that? It's how you connect the MPLS networks of four carriers to be able to cost effectively deliver MPLS service to anywhere in the US.

The Number from Above(Net)

March 16, 2011

Here is AboveNet CEO Bill LaPerch presenting the business numbers to the channel partners at their private event at the CP Expo in Vegas this week. AboveNet has some interesting numbers:

2400 lit buildings including 450 data centers

1400 customers, most of whom are not wholesale.

NetWolves and AboveNet Combine with Agent

March 16, 2011

From the Netwolves newsletter comes a story about 2 carriers teaming up and helping an Agent make a big sale.

Customer has multiple locations and wants Ethernet Service in all of their sites. They want the carrier to provide fully managed routers and switches and they want it all on a single invoice. What do you do?

Broad Notes on Hosted PBX

March 15, 2011

So at Channel Partners Expo in Vegas, it was interesting to see Broadsoft with a booth. Broadsoft customers - Momentum, Telesphere, Simple Signal and others - were exhibiting, but Broadsoft is bringing Hosted PBX knowledge and marketing directly to the Channel.

This was the second CP Expo that Broadsoft delivered a vendor session. The company (who's stock has been soaring) had a booth and a party at the expo. They are taking Hosted to the Channel.

Citrix Cash Machine

March 8, 2011

Image by Irish Typepad via Flickr

I'm noticing a trend here.  Citrix made a deal with Cablevision to offer GoToMyPC and GoToMeeting at discounted prices to Optimum Voice and Optimum Online users. Then it was announced at EnterpriseCon that Skype was partnering with Citrix to offer conferencing to Skype business users.

A big BroadCloud component is conferencing (yeah, video is the highlight, but audio and web conferencing too).

Notice the trend? Conferencing!! Are you selling it to your customer base? Because if not, you, someone will get that commission.

VAR's in the Cloud with HyperOffice

March 7, 2011



A podcast interview with Farzin Arsanjani, President of HyperOffice, discussing the opportunity for VAR's in the Cloud. HyperOffice is a SAAS provider that recently released a white paper that focuses on reseller opportunities in cloud messaging and collaboration, one of the fastest growing cloud markets. The largest opportunity for VAR's is to be the Trusted Advisor to businesses, who do not know what cloud provider to choose; whether or not cloud is for their business; and what a cloud deployment looks like (and how it will change their business process.

My EarthLink Strategy

March 4, 2011

When I analyze the four CLEC components of the new EarthLink Business, I wonder what Atlanta will do with it.

Deltacom had a huge fiber network (IFN) that essentially went under-utilized. In my experience, many employees did not know about IFN. Assets like lit buildings, collocations, colo gear, and the fiber maps are crucial to revenue generation from those hard cost assets.

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