Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

agents

Lessons in the Cloud

September 12, 2011

One of the great lessons in the Cloud is how do you sell it?It all comes down to the messaging (marketing or story you are telling) and the sales approach (or technique).

Sitting with Jeff Uphues  of Cbeyond Cloud today at ITEXPO, we spoke about the lessons that Cbeyond has learned about selling cloud services.

Cbeyond has 800 direct sales and about 2000 channel partners, who are taking their Cloud Services to the marketplace – not just in their 16 markets but nationwide. (Cloud can go anywhere there’s decent Internet access.)



Is the Transactional Agent Model Sustainable?

September 1, 2011

This was a topic in Chicago last week: Is the Transactional Agent Model dying? It isn't dying because the telecom business is such a commodity. Dumb pipes will always be a commodity. That's why managed servcies was invented.

Colo Agency is 45th

August 31, 2011

Inc. Magazine has notified Global Communication Networks that the firm ranks number 1,347 on Inc.'s fifth annual Inc. 500|5000. In addition, GCN was ranked as the 45th fastest growing telecommunications company in the nation, as well as one of the fastest growing companies in Florida. (You can read the whole press release here.) I just wanted to take a moment to give props to a fellow agent (and TCA member) and fellow Floridian. Congrats!

3 Weatherman and an Agent

August 26, 2011

At the CPExpo last night I was a panelist for the CPZ, an experiment in doing a talk show at the expo. It was 100 invitees, an open bar and 5 panelists in front of the camera - Khali Henderson, Dave Stewart of Simple Signal, Larry Walsh of the 2112 Group, John Siefert (CEO of Virgo), and me. It turns out that Siefert is a VAR (?) or works with VARs, so it was 3 cloud guys and me.

We started with the theme of the show: Is this the end of Transactional Agents?  The truth is that while the runway may appear to be running out, telecom is mainly an arbitrage business made up of me-too providers, who will extend that runway for a while longer.

Take the case that Bells no longer pay commissions on POTS lines.



3 Reasons VAR's Should be in Austin

August 14, 2011

Maybe you didn't go to ASCII Summit or Everything Channel, then Austin is the place for you as a VAR. There are at least three reasons VAR's should be in Austin:

1) MSP World where value-added resellers can hear about how to transition into a managed service provider.

2) Telecom Reseller Week which will teach VAR's how to effectively sell communications equipment and services, with proven tips and best practices for addressing the challenges faced in today's economy.



How does the Verizon Strike Affect Agents

August 8, 2011

From notices from both Netwolves and Microcorp about the Verizon workers strike.

Effective yesterday, two unions - the Communications Workers of America and the International Brotherhood of Electrical Workers - representing 45,000 workers at Verizon announced an immediate strike. The strike involves Verizon field technicians and call center employees from Massachusetts to Virginia/DC. This strike will cause delays in both Installations and Repair in the Northeast.

A Strange Way to Start Monday

August 1, 2011

The party might be over at the PAETEC, as they announced today an $891M stock only sale to WINDSTREAM. USLEC, AllWorx, CavTel, McLeodUSA, Quagga, Xeta, US Energy Partners - all acquired by PAETEC to create a billion dollar CLEC. As if hitting the billion dollar mark was meaningful. Intermedia was the first billion dollar CLEC and HAD to sell itslef to MCI, as short-term debt became due.

CLEC Frustration with RCF

July 27, 2011

Two weeks. It took 2 weeks for a CLEC to tell me that they would no-bid a quote for RCF. Three phone conversations where I spelled out plainly that the customer wanted two POTS lines (analog phone lines) and RCF (remote call forward service - basically a phone number on the switch that forwards to another number.) Seems simple enough, right? Nope.

Hosted VoIP Valuations

July 25, 2011

NPRG Insights suggests that hosted VoIP valuations are rising. I don't think so. I privvy to some info that points me to the fact that many valuations are based on not revenue, but what the investors want to cash out. Sometimes that looks good.

Channel versus Direct

July 20, 2011

When I speak to carriers about the Channel, it's usually through gritted teeth. Most carriers have a love-hate relationship with the Channel. 

Carriers: Agents aren't exclusive. They aren't pitching us first and foremost.

Me: DUH!



Featured Events