Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

agents

NetWolves and AboveNet Combine with Agent

March 16, 2011

From the Netwolves newsletter comes a story about 2 carriers teaming up and helping an Agent make a big sale.

Customer has multiple locations and wants Ethernet Service in all of their sites. They want the carrier to provide fully managed routers and switches and they want it all on a single invoice. What do you do?

Broad Notes on Hosted PBX

March 15, 2011

Citrix Cash Machine

March 8, 2011

VAR's in the Cloud with HyperOffice

March 7, 2011

My EarthLink Strategy

March 4, 2011

When I analyze the four CLEC components of the new EarthLink Business, I wonder what Atlanta will do with it.

Deltacom had a huge fiber network (IFN) that essentially went under-utilized. In my experience, many employees did not know about IFN. Assets like lit buildings, collocations, colo gear, and the fiber maps are crucial to revenue generation from those hard cost assets.

How Important is Retention?

February 27, 2011

For service providers who understand the cost of customer acquisition, retention is an important metric. In fact, Wall Street calls it churn. It has to remain under 2% to be considered under control.

For agents, retention is just as important.

A Revolutionary Agent

February 17, 2011

Level3 Channel Update

February 16, 2011

Yesterday on its partner call, Level3 rolled out Level 3 Business Partner University. Most carriers that I have spoken with understand that educating the Channel is the key to revenue growth. "This training platform was designed to make these self-service modules easier to use with the information that you need to successfully sell Level 3 services - all at your own pace.

MPLS, SIP, Cloud, UC, Convergence - all of these changes are coming at VAR's and Agents at a time when they are still trying to survive the recent economic onslaught.

Agent Podcast: Evan Gillman

February 11, 2011

Agent Open Call

February 8, 2011

Featured Events