agents

Broadvox Inks Deal to Acquire Cypress

October 13, 2010

And so the VoIP Consolidation continues. (This is a good thing for two reasons: I need something to write about and this industry has too many players mucking about.)

Rumor has it that Broadvox has inked a deal to acquire Cypress Communications, a deal that they had been working on for months. No details have been released yet.

Posted in PBX, agents, broadsoft, mergers, sip trunking, telecommunications, voip

Is the Time Up on Colo?

October 12, 2010

Last week we saw restated guidance from Equinix about revenue for the year. All the sector stocks tanked, even Savvis although it raised its revenue estimate for the year.

One thing that stock pickers don't understand is, um, the business that they trade in. Do any of them even talk to people in the sector?

Equinix is seeing a downgrade in revenue, because they cut off their Channel partners. When they bought Switch & Data, they sliced the indirect channel off.

Posted in agents, colocation, data center

Bundling for Stickiness

October 12, 2010

I moderated the panel at ITEXPO about The Importance of Bundling for Stickiness with Cbeyond, Broadvox and Tele-Pacific. If a carrier has a bundle and it looks like every other bundle, it quickly becomes a commodity that is sold on price. Think Integrated T1 or Dynamic T1 or SIP Trunk.

New Edge Networks, an EarthLink company, has stretched beyond the MPLS over DSL model to include other access methods such as cable and EVDO.

Posted in Marketing, agents, apps, backup, broadband, mpls

What to Ask Your Prospective VoIP Provider

September 29, 2010

If you are a VAR or telecom agent about to pick out a strategic partner to be the VoIP Provider that you work with, here are some things to ask the execs.

Are you a CLEC? It isn't a requirement to be a CLEC to deliver VoIP. However, if not, E-911 and porting will be done by a third-party.

Posted in CLEC, PBX, VAR, agents, channel, commissions, disaster recovery, mpls, sip trunking, smb, unified communications, voip

The Channel and IP Comm

September 29, 2010

I presented on a webinar for the Technology Channel Association today titled How to SELLECOM Hosted PBX. We had a good turn out and many questions (which I appreciate).

One question was why I would suggest that the agent NOT ask for the bill. When selling IP Communications, it isn't about cost savings.

Posted in PBX, TCA, VAR, agents, broadsoft, channel, sales and selling, telecommunications, unified communications, voip

TCA Announces Certification at Channel Chief Summit

September 20, 2010

At the Channel Partners Expo in DC this week, the Technology Channel Association (TCA), a nonprofit trade group for the indirect sales channel, held its second Channel Chief Summit. This member only event is a chance for the channel executives to mingle and discuss best practices and ways to grow the ocean that is The Channel. Topics discussed included the membership recruitment drive underway at the TCA; industry visibility opportunities for members; what role the Channel will have in cloud computing; and TCA's huge educational push.

Besides monthly peer led webinars, TCA will be launching a Certified Telecommunications Professional (CTP) program designed for telecom agents.

Posted in TCA, agents, channel

VZ Bumps Commissions Again

September 13, 2010

Verizon is no longer paying commissions on new or renewal POTS as of 9/1/10. This includes Mass-Market and Mid-Tier Customers. Other changes include: discontinuing commissions for Renewals for any Mass-Market customers (20 employees or less) and a decrease in commissions of 57% for Mid-Tier Customers.

Resellers of VZ services like Granite, TNCI, MetTel, and Ernest will continue to sell and compensate POTS lines.

I have to say though, if POTS is your bread-and-butter, you are looking at the end of that bread line.

Posted in agents, commissions, telco, wireline

Previous 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 ... 33 Next

On Rad's Radar?

agents