Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

agents

TCA Certified Agent in Beta

November 4, 2010

The Cloud is For Agents, too

October 28, 2010

Khali Henderson of Phone+ and I are doing a webinar tomorrow for agents at TCA on The Cloud. One of the TCA Board Members, Emmet Tydings, President of AB&T Telecom, sent me this response:

"Voice is just another application in an IP world. Mobility is mandating a large portion of strategic service delivery changes within organizations.

Day 1 Observations from Phoenix

October 26, 2010

I'm at the Broadsoft Connections 2010 user conference in Phoenix. The theme is Ignite Passion (for Hosted UC). These are some of my notes:

Broadsoft is pushing not just Hosted PBX but services they are calling CAAS (Communications-as-a-Service).

What's New to Sell?

October 18, 2010

Besides thinking Cloud, which is really just applications, there have been a few interesting product offerings from carriers. Here are some of them:

Both AboveNet and FiberLight have some new fiber miles to sell.

XO has almost 100 route miles of new metro fiber in Charlotte (with help from AGL and DukeNet).

Indirect versus Direct: the Financials

October 18, 2010

At Microcorp agent show today, one regional GM was explaining that the corporate mentality is that it is more expensive to sell via indirect than direct. I was flabbergasted.

The reasoning is that on year 2 and 3, when the carrier is still paying commission points, it is losing money. Really?

One: your customer acquisition cost and cost of sales for indirect is only paid if as sale is made.

Two: you pay salary, taxes, benefits, car allowance, cellular bill, office space, unemployment insurance, business liability insurance, and utilities for a direct sales force always!





4 Opportunities for Agents

October 18, 2010

Microcorp is a master agent that I have dealt with since 2003. Their agent conference is this week. The focus is on Get Away from T1. Well, that's not the official theme, but that is the message.

Broadvox and Cypress: What Now?

October 17, 2010

Broadvox and Cypress acknowledged the merger rumors on Thursday, announcing that they were still working out the details of the merger. (TMC broke the story here). Both companies wanted to assure customers that it will be business as usual.

Executives told TMC that no product lines were in danger.

Cloud Opportunities for Agents

October 17, 2010

I was on a Cloud panel for Comdex Virtual for VAR's. (You can see that Nov. 16-17, 2010). And I am moderating Demystifying the Cloud for Agents at Microcorp One-on-One on Monday morning. Then I will be presenting Put Your Head in the Cloud: Opportunities for Agents with Khali Henderson for TCA on October 29th.

Broadvox Inks Deal to Acquire Cypress

October 13, 2010

And so the VoIP Consolidation continues. (This is a good thing for two reasons: I need something to write about and this industry has too many players mucking about.)

Rumor has it that Broadvox has inked a deal to acquire Cypress Communications, a deal that they had been working on for months. No details have been released yet.

Is the Time Up on Colo?

October 12, 2010

Last week we saw restated guidance from Equinix about revenue for the year. All the sector stocks tanked, even Savvis although it raised its revenue estimate for the year.

One thing that stock pickers don't understand is, um, the business that they trade in. Do any of them even talk to people in the sector?

Equinix is seeing a downgrade in revenue, because they cut off their Channel partners. When they bought Switch & Data, they sliced the indirect channel off.



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