Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

agents

Are Certifications Becoming Common?

March 4, 2014

AT&T: Transform from Agent to Provider

March 3, 2014

AT&T has a new channel program that isn't really a channel program so much that it is a wholesale program. (I wrote about it when I first heard about it back in September.) The Emerging Markets Program requires that the channel partner have a NOC and billing system.

What a few AT&T partners couldn't figure out is how the channel partner can sell VoIP, transport and Internet Access without a CLEC license. Well, in many states those services can be sold without a CLEC license.

Channel Disruptions in February 2014

February 27, 2014

So as I understand it (I will confirm with Telx next week), Telx has revised its channel program. So Telx has over 300 agents of which maybe 100-120 have sold a deal. Those other approximately 200 are being given their walking papers. The top 25 partners will be business as usual.

Channel Sales is Like Dating

February 14, 2014

As exhibitors get ready for the CP Expo in Vegas this week, they need to remember that selling through the channel is like dating.

And the first date is everything. That first date is the first order that the channel partner places. He trusted you enough to make the sale.

If I Was Starting as an Agent Today

February 14, 2014

Yesterday the TCA launched "The Voice of the Agent" Webinar Series to provide advice for channel partners by agents. It was good content from the panelists - Michael Bremmer of TelecomQuotes.com; Evan Gillman of TransitBroker.com in NYC; and Jeff Sumner of Corporate Technologies Group. TCA board member, Nick Enger of ATC moderated the panel. [BTW, these are free to members and are archived on the TCA website.

What to Do After Getting Shafted on Commissions

December 17, 2013

As many of you know, being a telecom agent means that at some point in your business, a carrier will stop the commission check. It could be the carrier files bankruptcy or gets acquired or just changes the plan on you. What do you do next?

The normal response is to yell at the carrier; vent at friends; talk to lawyers.

Agent Contract Terms

December 17, 2013

On a call today with an Agent, we were discussing some contract verbiage. Most agent hope for an evergreen commission contract. As long as the customer I bring to you is a customer, you should pay me on that invoice. Obviously, carriers, especially CFO's, dislike that clause.

Channel Programs Have Changed

November 29, 2013

Many companies are adding channel programs. Most look at the success that Microsoft and Cisco via their channels. The thing is most companies don't treat their channel the same way that these two giants did.

Microsoft knew that if people became certified they would sell, install and maintain Microsoft products.

Desktops Moving to the Cloud

November 19, 2013

Amazon is jumping in to the DaaS (desktop-as-a-service) and streaming services game.

This managed desktop offering from Amazon will be called WorkSpaces, "not to be confused with Cloud Workspace from IndepedenceIT, which EarthLink white labels.

I find it interesting that Amazon would get into a service that has a heavy demand for support, but then I remembered that they just added Mayday to the Fire HDX tablet, so maybe Bezos is ahead of this.

The real uphill battle is that there are a boat ton of laptops and desktops already collecting dust in offices and homes.

Why Agents Should Be Pro-Copper

October 11, 2013

The IIA is the perfect example of an astroturf trade group funded by and for the ILECs. The IIA put together a study to show that copper maintenance is eating up funds that could be used to deploy fiber-based broadband networks.

Fact: Windstream has penetrated 71 percent of its access lines with broadband and is making revenue from copper based broadband. In rural America, copper based broadband is still gold. Ask Fairpoint, Frontier, HT, C-Link or any rural LEC about how much revenue they make from copper in the form of POTS, T1, EoC, PRI, DSL and DS3.

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