agents

Changing the Cable Channels

February 23, 2010

As we head into the Channel Partners Expo in Vegas, we get the story of an agent being played by a carrier. Now it's not that unusual for agents to have carrier commission collection issues. There have been many stories about it in the last 18 months. What makes this unusual is that the carrier is a cable company.

Posted in agents, cableco, channel, commissions

What Do You Need to Know?

February 16, 2010

On a discussion today about certification training for agents under the TCA umbrella, we talked about what kind of training will it be.

Years ago, there was a CSP certification for agents that was created by Virgo (Phone+), Dale Stein of TAG, and Scott Levy. It didn't get much traction. Some think because of the money, but I think it's because agents don't want training.

How many agents think about the Industry, the Indirect Channel?

Posted in Internet, TCA, agents, channel, fiber, sales and selling, unified communications

Is This a First?

February 4, 2010

Posted in agents, bellsouth agent

Chasing the Points

February 3, 2010

Sometimes being an agent is embarrassing. There's the whole discussion on Phone+ about Ethics in the Channel. When I first got in the channel in 1999, I wouldn't do business in Miami, because you had to buy the business. Agents would pay up to 90% of the commissions back to the customer (or the customer's wife) to get the business.

Then there's the whole: I'm going with whoever gives me the most points.

Posted in PBX, TCA, agents, channel, commissions, sip trunking, voip

VoIP Via Affiliate

February 2, 2010

RingCentral has been selling their services via the affiliate marketing route for some time. LD.net built a big book of business through affiliate marketing. Now FreedomVoice has launched their affiliate network.

"The program offers affiliates the opportunity to sell three popular FreedomVOICE products: FreedomVOICE Toll Free Number Service (virtual phone system solution), FaxFreedom (an intuitive Internet faxing service), and AdTrakker (a real estate call capture system)."

Commission Junction is one of the portals for affiliate marketing.

Posted in agents, commissions, telecommunications, voip

Wow Mobile: Another Scheme

January 26, 2010

Why is it that everyone thinks that there are quick ways to make money? The only way to make quick money is to steal it.

The new MLM scheme is Wow Mobile. Although the Wow reps state it is not a multi-level marketing plan. Really?

Posted in agents, cellular, wireless

Shouldn't It Be Profitable

January 25, 2010

During my interview with PAETEC's COO, E.J. Butler, at ITEXPO East last week, some of what we talked about was the Profitability Proforma. The Profitability Proforma is a toolkit for the PAETEC sales force to use to provide a price quote to the prospective customer while still being a profitable circuit sale for the carrier.

Most telecom sales people sell on price - agents too.

Posted in CLEC, agents, mergers, wireline

Deltacom Terminates Referral Program

December 22, 2009

Deltacom has elected to discontinue the Referral Partner Program in its current structure.

This letter serves as formal Notice of Termination of the Referral Partner Agreement for Recurring Commission, as amended, between Deltacom and your company. Per the terms in Section 13 - Termination of the Agreement (copy attached), Deltacom has enclosed final commission payment, if any payment is due, in accordance with the terms of the amended agreement.

I wish to express my appreciation for your support of Deltacom as a valued partner.

Posted in agents

Why You Are Going to Need The Channel

December 22, 2009

Hello, VoIP Providers. How are the sales going on your Hosted PBX? I'll bet you are selling SIP Trunking -- at a savings on regular PRI pricing, right? Nice. Lower the revenue while fixed costs increase.

Posted in PBX, VAR, agents, channel, sip trunking, voip

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