Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

AI

What Makes Amazon Tick

April 21, 2017

CB Insights did a break down of Amazon. It's interesting that it looks like: "Amazon is doubling down on AWS and its AI assistant, Alexa. It's seeking to become the central provider for AI-as-a-service."

"AWS is the biggest area Amazon is scaling up with more than 5600 jobs, which translates to about 33% of all the open listings." Hey, kids, here's where future jobs lie!

The EC17 Overview: Experience Matters

March 30, 2017

Enterprise Connect seemed much bigger this year with 18 rows of booths, many of which were 20x20 or larger. There was much in the way of video conferencing and a couple of VR rooms.

The real buzz came from Amazon that launched Amazon Connect - Customer Contact Center in the Cloud. GE Appliances is one of Amazon Connect's initial customers (and shared the stage at EC17 with them).

Downhill Sledding

February 22, 2017

For Agents especially, our business has been downhill sledding, much the way Calvin and Hobbes did it (see HERE).

Price compression on network, bandwidth and voice has become so bad that it prompted all of the consolidation. Cogent and HE certainly fuel the price erosion but agents selling the lowest price all the time on everything is only speeding it along.

Yesterday, I saw an ad for Broadview UC down to $17.95 per seat (lower if you have 75 seats or more).

Featured Events