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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

broadband

More Verizon Netflix Buffering

July 11, 2014

On Verizon's public policy blog, there is a response to the Netflix buffering issue - sort of. It's kind of funny. "Verizon received an email from a customer in Los Angeles asking why he was not getting a good experience watching Netflix on his 75 Mbps FiOS connection." So you sold a customer a 75MB broadband circuit -- something that they would NEVER fully utilize. And then they can't get a 3MB video stream.

Are You Getting Rejected By Cable?

June 30, 2014

I hear a lot of stories about cable: (1) About a one-third order drop out rate due to no facilities: (2) Intensive paperwork for orders and quotes; and (3) clean orders are rare, which causes rejections that result in delays and extra time. Oh, and even worse:

A change in Comcast's process is making clean paperwork even more important. Effective immediately, Comcast's direct team may now take over any order that is rejected for more than four business days; causing partners to lose the order.

What I Read Over the Weekend

June 23, 2014

This could have been a good case study article if it had been more specific. Instead it is full of vague assumptions. Not helpful at all.

AT&T is adding cities in NC to its U-Verse with GigaPower.

The Load on Cable

June 12, 2014

Yesterday, I wrote about how if your Netflix is buffering on your broadband connection, then how can you expect VoIP to work. I wanted to add to that post because I don't think that telecom salespeople (or channel partners) are doing a good job explaining two things to prospects: (1) the difference between dedicated Internet access and broadband; and (2) how vital Internet is to a business today.

Your business probably relies on some research online, right? We don't go to a library or have too many reference books or get the daily newspaper or monthly trade journal, so the news and info come from the web.

Netflix is Insight into VoIP Quality

June 11, 2014

Netflix has an ISP rating to let consumers know how ISPs are doing delivering Netflix streaming video. Netflix is involved in a fight for the last mile with the largest ISPs in the US, especially Comcast and Verizon FiOS.

When your Netflix video buffers and buffers, some people call their ISP who has them do a speed test. Big deal.

Basic Math on Sales Commissions

May 28, 2014

Yesterday when I wrote about what the channel is selling, it was mainly bigger deals. Obviously, there are many more transactions taking place.

When I work with VoIP providers, the thing that always gets said is that it is just as much work to get 150 seats as it is to get a 15 seat sale. Think about that.

Verizon Says Pay Up (Cuz We Don't)

March 3, 2014

Verizon pays no taxes. "Verizon was among 26 Fortune 500 corporations that were consistently profitable between 2008 and 2012 yet paid no federal income taxes, according to a new study," according to this article the Chronicle.

VZ collects a lot of money from the federal government and the taxpayers in the form of USF dollars, E-rate funds, and government contracts. Yet they pay no taxes!

The Fight Between Verizon and Netflix

February 23, 2014

It seems to be all over the news (like here) that Verizon (and Comcast) aren't happy with Netflix. Netflix has too many users and eats up too much bandwidth.

Users buy bigger pipes and FiOS just to get faster (they think better) Internet access to enjoy Netflix or Hulu without buffering. Surprise!

Is Verizon Warring on AWS, Netflix?

February 5, 2014

A bunch of articles that were forwarded to me today -- Mashable, GigaOm, and a blog -- all about the consumer experience with FiOS, Verizon's fiber-to-the-home service, is throttled to certain destinations like AWS.

The blog post shows a chat session where a VZ tech confirms the limiting bandwidth for home users to cloud providers like AWS and Netflix. (Netflix utilizes AWS.)

I don't have FiOS.

ITEXPO Update

January 30, 2014

In Miami Beach, at ITEXPO, Dr. Satwant Kaur's keynote this morning centered on how technology, especially nanotech, is transforming healthcare. Robotics, sperm and magnets combine to improve conception. I wonder what that procedure is like (and how much it costs).

Nextiva hired Ira Feuerstein to run its channel.

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