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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

certification

Technology Channel Association Changes Taking Place

June 13, 2014

The TCA (Technology Channel Association), a non-profit trade association for channel partners that I helped found in 2008, has made a few announcements.

TCA President Jeff Ponts writes, "We have expanded our relationship with Cloud Partners, and have signed strategic relationships with CompTIA, and the Baptie Group to meet our goals." The main goal of TCA is education of the channel - all segments of the channel.

"The cornerstone of the TCA has always been the Certified Telecom Professional (CTP) exam. It was rolled out in 2010 and is now on its third revision to meet our industry's expanding role in supporting our members.

The UC Install Opprtunity

May 19, 2014

When I talk to UC provider (or Hosted VoIP providers) that sell nationally, the biggest challenge is the customer install. There are a couple of national installers including Endeavor. The feedback I hear is that the current choices are not good. just because you can spell ROUTER doesn't mean you can configure one or find one was just one anecdote.

Would You Hire That Way?

March 11, 2014

Lately, watching service providers (vendors, carriers, cloud providers - heretofore referred to as SPs) go to channel has been like watching either a reality tv show or a car crash. The way SPs approach the channel looks unplanned.

MessageBroadcast was in and out of the channel in less than a year. I don't know how you think you will get traction and sales that fast from zero.

Are Certifications Becoming Common?

March 4, 2014

Channel Programs Have Changed

November 29, 2013

Many companies are adding channel programs. Most look at the success that Microsoft and Cisco via their channels. The thing is most companies don't treat their channel the same way that these two giants did.

Microsoft knew that if people became certified they would sell, install and maintain Microsoft products.

Big Agent Win or Scam?

May 2, 2013

A couple of small ISP/CLEC companies received letters from Verizon Wholesale stating that VZ Wholesale is outsourcing their puny accounts to an agency, Alliance Wholesale Agents, LLC.

This would be huge win for any agency, since VZ waffles over the channel all the time.

However, this agency is a Dover, DE company formed in January with no website and some goofy VoIP phone numbers. It points to either a scam or VZ Wholesale, specifically Kathryn Kalajian,who signed the letter, didn't check to the agency out.

More Agents Getting Certified

September 25, 2012

The Technology Channel Association has announced hitting two milestones: over 500 members and 200 members registered for the Certified Telecom Professional certification program. Those that have passed are listed on a special page. Why? Pride in being an Agent who takes this business seriously.

TCA Moves

August 9, 2012

The TCA, the only non-profit trade association for the channel partners (VAR's, agents, inter-connects, YOU), has a lot going on in the next two months.

Heading into CPExpo in Orlando, the TCA will hold its fifth Channel Chief Summit. The CCS is an opportunity for the top channel executives of our service provider members to meet face-to-face to learn and share. This time round, Quest CTO Mike Dillon and Parallels SVP John Zanni will be presenting to the participants.

Good News from CenturyLink Channel

July 10, 2012



Sat in on the CenturyLink Channel Alliance - Get back in the Game Roadshow in Tampa this morning. It was nice to see Stacy Conrad from Microcorp; Josh Anderson and his co-workers from Telephony Partners; Dale Tucker from CCA; and put a face to an old Qwest SE, William Hobbs, now a CCA Emerging Sales Technology Consultant (ETSC) for Florida. Hobbs did a nice job on Why VPDC and The Benefit of Cloud over Colo. The roadshow had 3 parts (Hobbs did part 2):

  • New Savvis-CenturyLink Phase II Rules of Engagment overview;
  • Cloud/Hosting Solutions portfolio;
  • Third Party Data Center Updates/E-Line;

Dale Tucker went over the Rules of Engagement, You definitely need charts and glossaries to follow along the categories and acronymns.

Top 5 Reasons to Work With an Agent

June 4, 2012

One thing you may have to answer as an Agent is "Why should someone buy from you?" They could call the carrier directly. Here are the top 5 reasons a business customer should work with an Agent.

Number 1: Saves time! Instead of calling around to collect quotes, the agent can do that more efficiently.

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