Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

channel

Day 1 at ITEXPO

February 1, 2012

I had a couple of good conversations today. One was with Greg Plum who has embarked on a new chapter in his career at StartMeeting.com. Plum is exciting about building the channel for this start-up conferencing company for a number of reasons, not the least of which is that he believes that StartMeeting.com will be a disruptor, a serious game changer in the conference space. They offer conferencing - audio and web - like so many others, right?

Look for me in Miami Beach Next Week

January 26, 2012

Next week is ITEXPO East 2012 in Miami Beach at the convention center. I arrive around 11 AM on Tuesday for Editor's Day. There are a number of all-day events going on Tuesday like InsightPRM's Sales Management training and the Avaya seminar.

Not surprisingly, most of the buzz around the show is on Startup Camp Comms, which is Thursday at 4 PM with keynote from Sir terry Matthews, founder of MITEL. Four start-ups will be pitching as well.

I have 5 slots this time.

End Caps

January 21, 2012

This was the week that we learned that online protesting can work -- if enough people get involved and if you get the support of some powerhouse websites like Google and Wikipedia. It looks like SOPA was dropped and the vote on PIPA was delayed. (It is still alive due to Democrat lawmakers who are beholden to Hollywood like Florida Senator Bill Nelson. If he knew how to turn on his laptop by himself I could understand it, but come on!)

We don't really need any more copyright laws.

Thought of the Day

January 13, 2012

In what other business industry would make it so flaming difficult to give revenue to?

CenturyLink just issued Channel Rules of Engagement (part II): "CenturyLink Channel Alliance, in conjunction with the Savvis Alliances partner program, has developed Phase II of the Savvis-CenturyLink Rules of Engagement (ROE). The attached Phase II ROE document identifies six unique customer types and outlines business rules for each selling scenario." Don't ask because I am still scratching my head to understand it.

AT&T has made it incredibly difficult to sell services in the former RBOC areas - SBC, Ameritech, BellSouth, etc.

Savvis Changes Comp Plan

January 10, 2012

I just received confirmation that channel compensation for hosting under CenturyLink will no longer be residual. Savvis, which is owned by CenturyLink, took over management of the Qwest Cyber Centers.

At a time when cloud providers want agents selling, data center companies - Equinix/Switch&Data, InterNAP, now Savvis - has changed up the game on agents at a time when agents are trying to adjust to the whole cloud ecosystem. It just doesn't make sense.

Level3 2012 Channel Strategy

January 6, 2012

So here is the new strategy for the Channel for Level3.

"Late 2011 was a busy time for the Level 3 Indirect Channel. Our first priority after the acquisition closed was to determine a partner program structure that best supports our partner bases followed by the immediate need to create an organization which can provide greater resources to further enable your success.< br/>"After gathering feedback and careful consideration, we are instituting a model that will provide support at a national level for our Master Agents and a regionally focused Channel Manager strategy for our Direct and Sub Agents.< br/>"Our newly created National Partner Sales team will focus on the Level 3 Master Agents, facilitating the strategic relationship with the Master Agent as well as their sub agent base. The team will work closely with our Master Agents to reignite the sub agent community with targeted recruitment and joint sales activities.

2 Data Center Deals and some links

January 3, 2012

Yesterday I mentioned that Gladstone is the new landlord for one of Expedient's data centers. Today, zColo (of the Zayo Group) "acquired MarquisNet's data-center business in Las Vegas, Nevada. The 28,000 square foot data center, located at 7185 Pollock Drive, will be the twelfth zColo Colocation facility," according to the release.

And the Channel dumping InterNAP buys Voxel for $30M.

Agents Have to Transform in 2012 (or So I'm Told)

December 28, 2011

It seems that the channel execs - including master agents - are betting on VAR's to be the salvation for sales in the future. I can see a piece of that perspective. The tradition agent is transactional and slow to adopt new services. The VAR's are used to selling solutions - or so the view goes.

One thing that VAR's like is control.

Lying Will Kill the Sale

December 22, 2011

One of my coaching clients asked me how to dig deep into a service providers knowledge base to insure that they can actually deliver on what they say. I had to chuckle.

In most cases, only a few people at any service provider really know what is under the hood in any detail.  Two examples for you follow.

I ordered a PRI from a CLEC. I asked numerous times if it was TDM PRI or not.



11 Top Stories in Telecom in 2011

December 15, 2011

Here's my take on the Top 11 stories in telecom of 2011.

1. Shane McNamara being named VP of the Indirect Channel at XO. It was a shock pick for many in the industry.

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