Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

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VAR's in the Cloud with HyperOffice

March 7, 2011



A podcast interview with Farzin Arsanjani, President of HyperOffice, discussing the opportunity for VAR's in the Cloud. HyperOffice is a SAAS provider that recently released a white paper that focuses on reseller opportunities in cloud messaging and collaboration, one of the fastest growing cloud markets. The largest opportunity for VAR's is to be the Trusted Advisor to businesses, who do not know what cloud provider to choose; whether or not cloud is for their business; and what a cloud deployment looks like (and how it will change their business process.

My EarthLink Strategy

March 4, 2011

When I analyze the four CLEC components of the new EarthLink Business, I wonder what Atlanta will do with it.

Deltacom had a huge fiber network (IFN) that essentially went under-utilized. In my experience, many employees did not know about IFN. Assets like lit buildings, collocations, colo gear, and the fiber maps are crucial to revenue generation from those hard cost assets.

How Important is Retention?

February 27, 2011

For service providers who understand the cost of customer acquisition, retention is an important metric. In fact, Wall Street calls it churn. It has to remain under 2% to be considered under control.

For agents, retention is just as important.

ATTB2B

February 23, 2011

This is what Ma Bell is pushing through sales channels:
 
·         Hosting & Cloud Services
·         Application Services for Small Business
·         Mobile Applications
·         Small Business Bundles
·         Unified Communications

Notice what is missing?  Internet Access, Voice, WAN. Welcome to the end of the PSTN.

A Revolutionary Agent

February 17, 2011



An interview (12 minutes) with Yvonne Fry of the telecom agency, Lines of Communications, who recently launched Revolutionary Strategies.  Fry is an example of an agent who is making the shift and adapting to the current changes happening in telecom. Here's hoping more agents can make a revolutionary change in strategy.

Level3 Channel Update

February 16, 2011

Yesterday on its partner call, Level3 rolled out Level 3 Business Partner University. Most carriers that I have spoken with understand that educating the Channel is the key to revenue growth. "This training platform was designed to make these self-service modules easier to use with the information that you need to successfully sell Level 3 services - all at your own pace.

MPLS, SIP, Cloud, UC, Convergence - all of these changes are coming at VAR's and Agents at a time when they are still trying to survive the recent economic onslaught.

Satellite Merger

February 14, 2011

Gary Kim writes that Echostar is buying Hughes Communications Inc. A majority of Hughes is owned by investment firm, Apollo Management IV, which, according to the BizJournal already approved the deal. Of course, the FCC has to approve the deal too.

BTW, already there is a hungry lawyer in Florida ready to sue Hughes over the deal for not getting a better deal.

Echostar is in a bidding war with Phillip Falcone's Lightsquared over two bankrupt companies, BDSD and Terrestar. These three wins would give Echostar a dominant place in satellite TV, broadband and manages services associated with its primary business of set-top boxes and Satellite Services.

This news comes right after Echostar acquired Move Networks, an adaptive streaming company for OTT Video.





Agent Podcast: Evan Gillman

February 11, 2011



A 22 minute conversation with my fellow agent, Evan Gillman of TransitBroker in NYC. We talk about the TCA's certification program (CTP), the value of the agent, carrier consolidation, energy brokerage, and Cogent.  I know that it is a long call, but worth the listen.

Two More Acquisitions

February 9, 2011

According to a letter to PAETEC employees, "Earlier today, we announced plans to acquire XETA Technologies, Inc. which will dramatically expand our capabilities to serve customers with unique, equipment-based solutions nationwide. XETA is very similar to Quagga (or what we used to call PAETEC ISG), providing innovative solutions to enterprise customers while delivering exceptional customer service."

PAETEC is using this $61M acquisition to boost its Managed Services business to the enterprise space. But at the same time they are worrying the Channel.

Agent Open Call

February 8, 2011

I am a Certified Telecom Professional now. On the TCA Open Agent call this Friday at 4 PM, we will be talking about CTP, tips and tricks, and trends that will affect Agent revenue. Register today here. This is the slide deck that I crafted as I was thinking about the call.

Agent Open Call slide deck
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