Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

channel

It is Nice that Acquires inContact

May 19, 2016

Israeli software company Nice Systems said it would acquire inContact on Wednesday morning for about $940 million. Another Billion dollar deal in the UC&C space. (PGi got picked off by private equity for a billion late last year.)

inContact is a cloud contact center platform that is the partner for Siemens Enterprise Communications (which re-branded as Unify, later acquired by Atos for $400M).

Tidbits # 2436

May 18, 2016

I know I just did a tidbits but there is a lot going on. Here is some of it in small bites, like tapas or potato chips.

UC&C transitions closer to Workflow platform as task management is added to the UC&C system from Cisco:

Channel Vision magazine reports, "Redbooth has announced an integration with Cisco Spark to unite task-centric Redbooth workspaces and communications-centric Cisco Spark rooms.

SD-WAN: the Hype has yet to start

April 26, 2016

We aren't really at the hype stage of SD-WAN yet, but the potential for this technology is pretty amazing. Right now it is early in the game. Companies are still buying PPC o SD-WAN. So real early.

What Channel Are You Watching?

April 25, 2016

One thing I have noticed: UCaaS sales overall are not accelerating. Gary Kim writes how it is becoming a commodity.

The VoIP services market is up 5% to $73Bn in 2015, says IHS. Residential makes up 62% of that.

Telecom Tidbits (Part 2432)

April 11, 2016

VoIP and QoS

Patton started embedding PacketSmart into its SmartNode VoIP CPE. Considering the quality issues on broadband, this is a good move.

Crappy call quality on cell phones lowered the bar enough that VoIP was able to take over on the wireline side.

The Channel Target Cycle

April 8, 2016

In 2006, the shift in targeting went from anyone to a master agent model, where smaller agents rolled up into a larger master agent. The resources were allocated to the masters (and their sub-agents).

In about 2008, the target became VARs. Agents just weren't selling any of the new carriers or new services. Agents weren't selling cloud.

Channel Strategy: A Quick Look

March 21, 2016

Often I hear from channel execs that Agents aren't the future because they aren't moving to selling cloud and managed services fast enough. It is always the MSPs and VARs that will be the partners of the future.

Funny how different vendors are trying different things. Fonality is placing bets on both sides as they announced both a distribution deal with Ingram Micro and an exclusive deal with The (Agent) Alliance.

Change or Die

March 18, 2016

Verizon's VP Janet Schijns gave a presentation about Millennials and the Channel. A majority of the polled Millennials did not know what a Channel Partner was. Change or Die. (I thought when Tiffani Bova left Gartner, we would have heard the last of that message, but alas it is still the drum beating.)

It isn't that most partners do NOT want to change.

What Happens in Vegas

March 17, 2016

At the Channel Partners Expo in Vegas, rumors are running wild. Metaswitch-Genband being settled in patent court. Polycom-Mitel cuz money.

Another Broadsoft client gets bought. MagicJack (yes, magicjack) decides to over-bid in order to not be the bridesmaid again.

The Channel Has Changed, Have You?

March 4, 2016

In 1999, the telecom channel was mainly agents and inter-connects, primarily selling voice. When I went to Orlando for BellSouth product training on Orange Avenue, most agets weren't interested in Frame Relay or ATM or DIA.

Today, it is a hot mix of partners selling a broad spectrum of products. There are still grey haired T1 slingers at the shows, but there are new partners in the mix (which have been labeled "Born in the Cloud").

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