Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

cloud computing

The Mobile Master Agent

July 2, 2012

There is a lot of chatter in the Channel about Transactional agents being replaced by VAR's and Consultative Agents. I see Master Agents having to do a similar dance real soon.

Tech Data is one of the largest VAD (value added distributors) in the world. Most VAR's have an account with TD to buy hardware.

The VDI Trend

June 22, 2012

EarthLink launched TechCare. "EarthLink TechCare is a fully managed outsourced help desk that is customizable and scalable, enabling customers to relieve their overburdened IT staffs and refocus on more strategic initiatives, " states the press release. Basically, it is a tech support hotline for companies. This follows their launch of Cloud Workspace, a hosted desktop and virtualization application service. VDI and Managed IT are the new tools in the CLEC kit.

The New Channel Myth

June 21, 2012

The new myth about the Channel that everyone is spouting is doom and gloom. In Larry Walsh's latest, he talks about VAR's closing, vendors selling direct and other woes.

Here's some news for you: the Channel has ALWAYS competed with Direct for sales - VAR's and Agents. And we always will.

Can some of this stuff be sold via a website?



Easier to Use

June 14, 2012

"Collaboration, mobility and social networking are hot topics for enterprises, but the complexity of unified communications technology is contributing to low adoption rates, according to CompTIA's second annual Unified Communications and Collaboration Market Trends study." [source] The whole idea of technology is to make life easier for users, not more complicated. That's why in tech sales, the benefits and uses are stressed, not the features.

VoIP Supply has put out some guides to help businesses understand and adopt video conferencing. Why do you think Skype, SightSpeed, Vidyo and G+ Hangout are used for video chat or three-way video calling?

Will It Rain for EarthLink in the Cloud?

May 24, 2012

EarthLink is really pulling out the umbrella to get it to rain in Cloud. EarthLink picked up XO's former CMO, Michael Toplisek, as EVP of IT Services. The press release says that he was President of Concentric Cloud, but that was for a hot minute, since XO only rolled out that brand 2 weeks ago. He's not a cloud guy - he worked at XO, Global Crossing, MCI and Frontier - all telcos.

Transactional Agents Called Names

May 4, 2012

Over at CP, the transactional agents are being called Prostitutes and Zombies in opinion pieces. I find that sad considering that the Zombie comment comes from a guy who whined because he couldn't make huge commissions off call centers any more.

The one thing that most of these opinions neglect is that the World of Telecom is all about Transactions. It is a business based solely on Arbitrage.

Is it Cloud versus Agents?

May 2, 2012

Is it Cloud versus Agents?

As an Agent, I sell bandwidth and transport almost exclusively. I am learning that the Channel does not want that business. The carriers do, but on the wholesale/carrier side.

What's With Wireline?

April 27, 2012

Wireless replacement - now over 30% of households - is leading to the demise of landlines, but it is also hastening the regulation of ILEC's. Quite a few states have deregulated ILEC's and landline service.

This same decline is also affecting DSL. Naked DSL was supposed to help shore up broadband revenues by releasing the customers from having to purchase a POTS line, too.

Some Stuff Happened While I Was on Daycation

April 23, 2012

I was taking today and tomorrow off to visit with some pals but the news won't quit.

In the I-can't-stand-it zone, the University of Florida decides that TD's are more important than IT and cuts the Computer Science Department. Just when Florida is playing host to the Rupublican Convention and is looking to make a name for itself, that name becomes DUM or MUD. In a time when we need more science and computer nerds, the state U decides to go a different way.

Why PR Is Important

April 20, 2012

On a call today talking about the value of different CLEC's and ILEC's and why some are trading so low and some so high. For the most part, it comes down to Wall Street's perception of the business. Actually, a large part is what the stock traders think the business is.

For example, Cincinnati Bell is an ILEC with declining wireline revenues like  Frontier, Fairpoint and TDS.

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