Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

cloud computing

Why Aren't You My Customer?

April 17, 2015

COMPTEL had a sales training session for attendees with Stephen Schiffman. Schiffman has written 50+ books in his 35 year career and was the primary trainer for both Nextel and Sprint.

The big take away is the question: Why aren't you my customer? It is an important question.

Citrix and Grasshopper Make a Good Pair

April 8, 2015

Citrix has many products - DaaS, NetScaler, ZenApp, SingleSignon and the GoTo suite of products: GoToAssist, GoToMyPC, GoToMeeting, GoToTraining, GoToWebinar, Podio and ShareFile. Citrix is firmly in the cloud, collaboration and remote worker space. Nabbing Grasshopper was probably a good move.

Grasshopper is auto-attendant in the cloud for about 150K very small businesses. I am not certain that those 150K VSB do use or will use other Citrix products.

Customer Experience is the Next Level

April 7, 2015

Saw this today from Evan Kirstel: "Accenture and Alcatel-Lucent Helping Telefonica Enhance Experience For Consumers in Europe and Latin America". The strategic partnership between Accenture and ALU combines the PS of the consulting firm with the hardware of ALU. Integration of software systems is required for the customer experience (and adoption of services) to increase. Unified Communications means unifying the various components - texts, email, faxes, vociemail, chats, video, social media - into one inbox (especially for the contact center agent).

IPR Secure's Channel Chief on Merger and More

March 6, 2015

A Quick Marketplace View

January 23, 2015

SkyMall declared bankruptcy. Radio Shack is on the verge of bankruptcy, like so many retailers who didn't pivot - Kmart/Sears, JCP - even Macys is reorganizing.

The price of crude oil is $45 per barrel today -- as Saudi Arabia enters the day with a new after the death of King Abdullah yesterday. Yemen's government collapsed this week.

End of Year Tidbits

December 22, 2014

Stop watching the news. Seriously. It's nothing but depressing stuff. It is no way to end the day (go to sleep) or no way to start the day. Read something for 15 minutes instead.

Backup Consolidation Happening

December 16, 2014

Merger news

CenturyLink grabbed Cognilytics

After 4 years of partnering with C-Link (Savvis) for DR-as-a-service, CenturyLink decided to acquire DataGardens. DG also white-labels its DRaaS to BCM and others.

Can You Find the Bestseller Effect?

December 16, 2014

In the world of telecom - T1's, broadband, WAN - we know who the buyer is and why he is buying - or we assume it based on experience. (Maybe we should stop assuming WHY they buy?) But in the world of IT that encompasses mobile apps, devices, cloud services and more, it is so much who the buyer is but why are they buying. Not why you are selling or what benefit your service provides, but why are THEY buying?

Many conversations I have with clients center around who to target.

Look Another Road Show (and Presentation)

October 28, 2014

Presentation after presentation is what the shows are all about. Sponsors pay for the show, so they get to stand on stage and give a presentation. That would be fine if the presentations didn't suck.

That's right.

Peter's View: The Channel Ecosystem

September 16, 2014

I read CRAIG'S VIEW: THE NEW CHANNEL ECOSYSTEM by Craig Schlagbaum, channel chief at Comcast. My response was too long for a LinkedIn discussion.

Craig, you make the same points that I have heard since Tiffani Bova first spoke at Channel Partners in Boston -- in 2008. Six years later.

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