Peter : On Rad's Radar?
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.


LANTelligence's CEO on Channel and Contact Center

June 30, 2017

After a short conversation with Martin Tracey, CEO of Unified Communications Solutions Provider, LANtelligence, we decided to do an interview to share some of the points we were discussing.

RAD: The Telecommunications/UC space is changing. It is a lot different than when we both got in during the heyday of the 90s. How will these changes affect channel partners?


June 20, 2017

Recently on LinkedIn and twitter, home for the haters, there has been noise about the death of PBX. Toshiba and Avaya certainly give credence to that thought. However, analyst research demonstrates that PBX seats still outpace Cloud seat sales. That gets muddied by MITEL's numbers for "cloud" seats (3 million) and Broadsoft's numbers for both "cloud" and "UC".

Telecom Tidbits # 2457

May 23, 2017

Some help with Robocalls. Pass it along.

Private equity firm, TPG, last year acquired RCN and Grande. Now they are grabbing Wave Broadband in the Northwest for $2.36B. They will combine all 3 - Wave, Grande and RCN - to make a larger MSO.

4 Problems with the UC Market

February 27, 2017

On a LinkedIn blog, Telarus co-founder Patrick Oborn writes about the fact that 72% of businesses have not transitioned to cloud communications. 72%!!!

After 15 years, 2000+ providers can only take a 28% handhold in the market?

The growth rate of Hosted PBX (HPBX/UC/UCaaS) has always been a hopeful bad guess.

ITEXPO: The UC Outlook

February 10, 2017

The future of UC is bright says a number of executives at UCaaS providers. But is it?

I spoke with a few VoIP executives including CoreDial at ITEXPO. There are two separate layers: cheap voice or POTS replacement and people who want a comms platform.

UCaaS Round-Up (Tidbits 2443)

November 16, 2016

Nextiva, a Broadsoft powered ITSP, announced at their user conference that it has released a new UC&C or Workplace Comms platform that they created internally named NextOS. Nextiva has 100K SMB customers. It is surprising that they didn't make an SD-WAN announcement, similar to Vonage Biz's SmartWAN or TelePacific's UC-X with SD-WAN options.

When asked if this wasn't just a wrapper around Broadsoft's UC-One or other packages, Nextiva replied, "NextOS was completely imagined and developed in-house."

Contact Center Consolidation

September 7, 2016

Rumor was that Genesys was trying to buy Avaya's contact center business. Next thing you know, the announcement is that Genesys bought Interactive Intelligence for $1.4 Billion. The PR says that it will to Create the World's Premier Omni-channel Customer Experience Company. Last time I heard that was when NICE bought Incontact.

Talking API and UC with Zilkr

July 28, 2016

A Big Shift Coming to Telecom

July 5, 2016

Our sector of the marketplace - telecommunications - is about to undergo a change. Yeah, we have been in a shift for a good while, but more is coming.

We went from TDM to VoIP to Hosted PBX to UCaaS to UC&C.

We went from T1 to cable broadband to Gigabit.

Why Do You Look at an iPhone That Way?

April 7, 2016

The promise of the iPhone wasn't that you could make HD voice calls. Actually the original promise was a beautifully designed cellphone. Then it became more with iTunes and the app store and the ecosystem.

The ecosystem is the environment around software like Apple, Amazon, Google or Microsoft.

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