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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

conferencing

Citrix and Grasshopper Make a Good Pair

April 8, 2015

Citrix has many products - DaaS, NetScaler, ZenApp, SingleSignon and the GoTo suite of products: GoToAssist, GoToMyPC, GoToMeeting, GoToTraining, GoToWebinar, Podio and ShareFile. Citrix is firmly in the cloud, collaboration and remote worker space. Nabbing Grasshopper was probably a good move.

Grasshopper is auto-attendant in the cloud for about 150K very small businesses. I am not certain that those 150K VSB do use or will use other Citrix products.

UC Trends in Q1 2015

March 24, 2015

Just back from the CP Expo in Vegas, I am still catching up and digesting what is in store for 2014 in the Channel and it looks like the Hosted VoIP space. Most noise at the show was around Hosted VoIP.

Two studies out about SMB trends. One from Intermedia.Net late last year is around mobile trends.

Is Toll-Free Dead?

January 28, 2015

In a discussion with Adam Jacobs, VP at FreeConferenceCall.com, one of the talking points was that the large IXC's - AT&T, Level3, CenturyLink and Windstream - have a vested interest in the $4 billion toll-free business, which Jacobs says is going away. I counter that with the new toll-free area code - 844 - being released, then toll-free utilization is increasing, not decreasing. By their own admission, vanity toll-free is still going strong.

Toll-free has often been used for Branding with an actually 800 number being as coveted as a 212 number in the NYC area.

A Quick Marketplace View

January 23, 2015

SkyMall declared bankruptcy. Radio Shack is on the verge of bankruptcy, like so many retailers who didn't pivot - Kmart/Sears, JCP - even Macys is reorganizing.

The price of crude oil is $45 per barrel today -- as Saudi Arabia enters the day with a new after the death of King Abdullah yesterday. Yemen's government collapsed this week.

Notes from Connections 2014

October 13, 2014

Broadsoft Connections kicked off with the usual festivities yesterday including a pool party and a summer fashion show. This morning it was all business as the attendees were treated to presentations (including one by ANPI's David Byrd pictured), which produced some interesting data.

Only 3 percent of business lines are Hosted PBX. <-- That means two things: lots of potential and the sales teams suck at selling HPBX.

A $19B UCC Business

September 25, 2014

In a CRN article, Bob Gutschenritter, director of UCC for Ingram Micro North America, was reported: "Gutschenritter said the UCC business as a whole is already a $19 billion business, with 7 percent year over year growth. He said that while Ingram Micro has approximately 40,000 transaction resellers, he estimated 10 percent of those partners are involved in UCC solutions."

Seems bigger than any estimate I have seen until you drill down to what UCC is for Ingram (or TD for that matter): PBX, video, tele-presence and primarily Cisco distributed by the VAD. I would assume that also means Microsoft Lync licenses as well.

Google Enters the Video Conference Space IRL

February 10, 2014

So Google is bringing Hangouts to your living room or your office. Google has launched a hardware package for video conferencing that is $1000. TechRepublic breaks it down, but simply it is Intel i7 processor in an ASUS computer with an HD camera, a combined speaker and microphone, and a remote control.

The service costs $250 per year and has connections to Vidyo and UberConference.

UC Growth is Stagnant

November 6, 2013

The case for UC: "The communications requirements of most businesses now extend well beyond telephony. They embrace email, instant messaging, voicemail, video conferencing and 'presence'. Ideally every one is integrated with the others to create a suite of unified communications and collaboration (UC&C) tools." Ideally - but not in reality. Hence, the big problem - and why UC growth isn't what it should be.

Broadsoft Alum Acquired by Fidelity

October 17, 2013

Now that it is out there I can report that cloud-based video conferencing service, Vidtel, was acquired by Fidelity. Wainhouse, a research house for the telepresence industry, let the news out yesterday.

Vidtel, based in Sunnyvale, CA., was founded by former Broadsoft CMO, Scott Wharton, in 2008. Alex Doyle, another Broadsoft alum, was Vidtel's VP of Marketing.

4 New Items

September 3, 2013

Just back from ITEXPO in Vegas. Here are 4 news items worth noting.

1

Fast Company has an article about Amazon and its distribution system:

"Those 10 million Prime members (up from 5 million two years ago, according to Morningstar) are practically addicted to using Amazon.
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