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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

conferencing

Cloudy Math

December 10, 2012

There is a lot of talk about the big money that Agents and VAR's can make if they just switch over to sell Managed Services and Cloud Services. Here are some facts about cloud.

M5 had the highest ARPU (average invoice per customer) when ShoreTel bought them - at $2000. Most other cloud communications providers hint at lower ARPU - maybe around $1000 per customer.

Best Practices for Webinars

October 30, 2012

Just finished moderating a webinar for Kontiki on Adding Live Video to All-Hands. It seemed like a good time to go over some best practices for webinars for speakers.

  • Do not use cellphones if possible. The feedback from the phone and the poor call quality diminish the speaker's impact.
  • Speakerphones are not a good idea due to background noise. I have been on a lot of calls with barking dogs, TV blaring, and other noises.
  • Remember that it is ultimately about the content and the user experience.


A Different Take on Conferencing

September 27, 2012

What if you mixed WYDE Voice HD-Audio, BrainShark, Dropbox with GoToMeeting? Well, then you would have StartMeeting.com. StartMeeting.com offers audio and web conferencing with screen sharing, meeting recording and online meeting wall.

The HD Audio is via VoIP on the platform, but people can use a plain old telephone to dial-in.

Channel Moves

September 5, 2012

Zayo decided to keep the AboveNet channel intact with Angelo Germani in charge. Zayo announced that zColo's products and services will join Ethernet, Wavelength and IP products for sale via channel partners.

Windstream is partnering with Lifesize (a division of Logitech) for HD Videoconferencing equipment. Paetec has long offered equipment for lease to SMB to go with services.

The Alternate to Cloud

August 15, 2012

For Agents that just don't want to go cloud, there are some alternatives. In my latest book, SELLECOM 2: Selling Cloud Services, there are a few products that Agents can sell that still fall inside the Replacement services umbrella. T1, broadband, cellular, voice are all replacement services for the transactional agent. That road is bumpy.

Eat Your Own Dog Food

June 28, 2012

Easier to Use

June 14, 2012

"Collaboration, mobility and social networking are hot topics for enterprises, but the complexity of unified communications technology is contributing to low adoption rates, according to CompTIA's second annual Unified Communications and Collaboration Market Trends study." [source] The whole idea of technology is to make life easier for users, not more complicated. That's why in tech sales, the benefits and uses are stressed, not the features.

VoIP Supply has put out some guides to help businesses understand and adopt video conferencing. Why do you think Skype, SightSpeed, Vidyo and G+ Hangout are used for video chat or three-way video calling?

Tidbits About the GC-L3 Combo

May 29, 2012

I sat through a 65 slide presentation from Level3 about the integration of Global Crossing. The stats are nice for trivia night. Maybe someday CVX will hold a Telecom Jeopardy so I can use this trivia to win prizes.

  • Level3 holds the original VoIP patent.

So Many Conferencing Options

May 29, 2012

Just Google web conferencing to see 18 million results. This list of web conferencing is extensive but far from complete. Conferencing is starting to look like the VoIP space -- a bunch of people jumping in to get a piece of the action. Join.me, StartMeeting.com, Freeconference.com, Yuuguu.com, G+ Hangout, skype and so many more in the no cost variety.

Polycom Gets Some Cash

May 11, 2012

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