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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

disaster recovery

One Year After Super Storm Sandy: Any Change?

October 31, 2013

As the one year anniversary of Super Storm Sandy that rocked the Greater NY/NJ area last year passes, many articles have been written, but not much has changed.

83% of Organizations Lack a Business Continuity Plan 1 Year After Hurricane Sandy. But then most people (A) don't think it can happen to them; (B) didn't learn from 9/11 and Katrina either (including our government and FEMA); and (C) people generally do not think climate change is real.

from Verizon's twitter.

Are Outages The New Normal?

April 24, 2013

This is a guest column from Peter Eisengrein, SVP Network Operations & Design, Evolve IP

Last week one of the nation's largest carriers experienced an outage that affected tens, if not hundreds of thousands of Voice over IP users, maybe more. At least one carrier employee dubbed the outage "catastrophic" yet the news media shrugged. While not exactly a reliable news source, even social media, which is at least a quick indicator of newsworthy events, hardly noticed.

How can it be that a "catastrophic" outage that is so far reaching never made the news?

Cloudy Math

December 10, 2012

There is a lot of talk about the big money that Agents and VAR's can make if they just switch over to sell Managed Services and Cloud Services. Here are some facts about cloud.

M5 had the highest ARPU (average invoice per customer) when ShoreTel bought them - at $2000. Most other cloud communications providers hint at lower ARPU - maybe around $1000 per customer.

Will Sandy Rain on Cloud Adoption?

November 1, 2012

Storm Sandy has flooded NYC and taken out power, which has resulted in quite a few data centers to have operational issues (i.e., stop working). The data centers experiencing outages include 75 Broad Street; 33 Whitehall (Cogent); 882 3rd Ave (nLayer, XO, Cogent, Verizon, Sidera and AT&T); 111 8th Ave (Voxel, Internap); and 121 Varick. [Paetec/Windstream are having outages but no idea what data center these use. Info about outages from slashdot, CNN and here.]

Cloud Outages

July 31, 2012

I have seen this headline a couple of times in the last month: Cloud Customers at the Mercy of Providers! It's just ridiculous. We left a five-nine world a while ago. Redundancy does not fix everything.

Good News from CenturyLink Channel

July 10, 2012



Sat in on the CenturyLink Channel Alliance - Get back in the Game Roadshow in Tampa this morning. It was nice to see Stacy Conrad from Microcorp; Josh Anderson and his co-workers from Telephony Partners; Dale Tucker from CCA; and put a face to an old Qwest SE, William Hobbs, now a CCA Emerging Sales Technology Consultant (ETSC) for Florida. Hobbs did a nice job on Why VPDC and The Benefit of Cloud over Colo. The roadshow had 3 parts (Hobbs did part 2):

  • New Savvis-CenturyLink Phase II Rules of Engagment overview;
  • Cloud/Hosting Solutions portfolio;
  • Third Party Data Center Updates/E-Line;

Dale Tucker went over the Rules of Engagement, You definitely need charts and glossaries to follow along the categories and acronymns.

Dell Gets WYSE

April 2, 2012

Dell announced that it is acquiring WYSE today. WYSE is known for its dummy terminals, particularly for POS (point-of-sale). WYSE also has gotten into desktop virtualization - not that strong a leap. Wyse has shipped more than 20 million units and has over 180 patents, according to the press release.

What Else Are You Going to Sell?

March 4, 2012

TDM is running out of runway. Agents have already switched to selling Ethernet, MPLS and SIP Trunking. What else can they be selling?

Back-up, like Conferencing, is a cash cow that Agents just don't sell.

Telecom Tidbits on Presidents Day

February 20, 2012

On a LinkedIn group we are discussing SLA (service level agreements) and how they do not represent uptime. If you need uptime, you need redundancy. You need to build a resilient network. Netwolves has a solution called Bonded Broadband.

Has Verizon Stopped Repairing Copper?

February 17, 2012

Over and over, I am hearing that Verizon has given up on copper. From repair issues to DSL to stripping copper out when FiOS is installed, the story seems to point to VZ looking to forget its copper plant.

in a discussion on LinkedIn about SLA's, one agent had this to say, "The absolute WORST cases I have seen have all been in the northeast where Verizon's copper is concerned. Verizon seems to have made the decision to put all efforts and funds behind their fiber build out (a good thing) but have completely sacrificed the quality behind their copper services such as T1.

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