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    <title>On Rad&apos;s Radar? - economy Archives</title>
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    <id>tag:blog.tmcnet.com,2011-06-13:/on-rads-radar//51</id>
    <updated>2012-02-14T15:25:04Z</updated>
    <subtitle>Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.</subtitle>

<entry>
    <title>Union Reacts to AT&amp;T Layoffs </title>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/on-rads-radar/2012/02/union-reacts-to-att-layoffs.html" />
    <id>tag:blog.tmcnet.com,2012:/on-rads-radar//51.48802</id>

    <published>2012-02-14T14:59:35Z</published>
    <updated>2012-02-14T15:25:04Z</updated>

    <summary>Not my usual topic, but I thought I would point out the following, from Rebuild the Dream:&quot;AT&amp;T recently announced the &quot;surplus&quot; of 740 union AT&amp;T jobs despite their revenues soaring to $126.7 billion and a CEO that made over $27...</summary>
    <author>
        <name>Peter</name>
        <uri>http://rad-info.net/</uri>
    </author>
    
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        <![CDATA[<p>Not my usual topic, but I thought I would point out the following, from <a href="http://rebuildthedream.com/blog/2012/02/13/right-now-activists-risking-arrest-at-att-to-stop-layoffs/">Rebuild the Dream</a>:</p><p>"AT&T recently announced the "surplus" of 740 union AT&T jobs despite their revenues soaring to $126.7 billion and a CEO that made over $27 million in 2011." Nice!</p><p>Yesterday, 2/13/12, "30 activists just entered the AT&T Atlanta headquarters and are refusing to leave until every single greedy layoff is rescinded. Simultaneously, an occupation with tents is being set up outside of the building. Watch the Occupation of AT&T now: <a href="http://livestream.com/occupyAtlanta">http://livestream.com/occupyAtlanta</a></p>]]>
        
    </content>
</entry>

<entry>
    <title>Privacy versus Security</title>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/on-rads-radar/2012/01/privacy-versus-security.html" />
    <id>tag:blog.tmcnet.com,2012:/on-rads-radar//51.48414</id>

    <published>2012-01-25T20:51:22Z</published>
    <updated>2012-01-25T21:58:35Z</updated>

    <summary><![CDATA["Concerned about privacy? Maybe you should be concerned about the economy instead. That was the subtext of a keynote speech by Sheryl Sandberg, Facebook&rsquo;s chief operating officer, at a technology conference in the heart of Europe." [Benton] Not to get...]]></summary>
    <author>
        <name>Peter</name>
        <uri>http://rad-info.net/</uri>
    </author>
    
        <category term="economy" scheme="http://www.sixapart.com/ns/types#category" />
    
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        <category term="privacy" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="security" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="technology" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="economy" label="economy" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="politics" label="politics" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="privacy" label="privacy" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="security" label="security" scheme="http://www.sixapart.com/ns/types#tag" />
    
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        <![CDATA[<p>"Concerned about privacy? Maybe you should be concerned about the economy instead. That was the subtext of a keynote speech by Sheryl Sandberg, Facebook&rsquo;s chief operating officer, at a technology conference in the heart of Europe." [<a href="http://benton.org/node/111523" target="_blank">Benton</a>]</p>
<p>Not to get political, but privacy is a ship that has sailed. Google, Facebook and other sites track online activities. Credit card companies and Paypal can track both offline and online activities. CarrierIQ software on cell phones is able to see every keystroke. <span class="caps">GPS </span>tracking on devices, including your TomTom. Cellphone and Internet logging by <span class="caps"><span class="caps"><span class="caps">ISP'</span></span></span>s for government agencies track you.</p>
<p>I'm not suggesting we just give up on privacy. I am suggesting that we take the advice of Sandberg and start focusing on the important stuff. Maybe Security is the Important stuff.</p>
<p>When Wikipedia went dark in the face of <span class="caps"><span class="caps"><span class="caps">SOPA </span></span></span>and <span class="caps"><span class="caps"><span class="caps">PIPA </span></span></span>bills, it caused many supporters in DC to publicly back away. Privately, however, they will back <a href="http://tales-of-the-sausage-factory.wetmachine.com/what-the-sotu-piracy-reference-means-back-in-the-ustr-with-special-301-and-the-trans-pacific-partnership-agreement/" target="_blank">TransPacific Partnership, <span class="caps"><span class="caps"><span class="caps">ACTA </span></span></span>and other bills</a>. Why? Hollywood and content companies want it. Just another example of industry influence over voters or common sense in <span class="caps"><span class="caps"><span class="caps">DC.</span></span></span></p>
<p>In the midst of the privacy talk, why isn't there more talk about security? The latest breach at <a href="http://www.bankinfosecurity.com/articles.php?art_id=4406" target="_blank">Zappos affected 24 million</a>. Laptops and cellphones are lost daily. Experts agree that <a href="http://www.informationweek.com/news/security/vulnerabilities/232400392?itc=edit_in_body_cross" target="_blank">mobile threats and breaches are inevitable</a>. We don't need more rules or laws, we have plenty now, including <span class="caps"><span class="caps"><span class="caps">HIPAA </span></span></span>and <span class="caps"><span class="caps"><span class="caps">PCI DSS.</span></span></span> We need enforcement and monitoring - or really big fines.</p>
<p>There are simple methods for security available, it might be time to do so. "<a href='http://www.windstreambusiness.com/blog/2011/12/are-your-passwords-on-the-naughty-list" target=_blank">Worldwide, Norton estimates that cybercrime costs the global economy $338 billion a year</a>." Think about the boost to jobs and the <span class="caps"><span class="caps"><span class="caps">GDP</span></span></span>!</p>
<p>Users need to be aware and educated to their part. Password management and enforcement is an important foundation. <a href="http://www.techjournalsouth.com/2011/12/consumer-reports-four-tips-for-creating-stronger-passwords/" target="_blank">Here is a good article about passwords</a>. <a href="http://www.techjournalsouth.com/2011/12/five-things-every-consumer-should-know-about-comparing-antivirus-programs/" target="_blank">This one is about anti-virus software</a>, just another step in the security game. (Updated operating systems being another step.) Simple software is availbale like Computrace and Prey to remotely wipe laptops.</p>
<p>Unfortunately, the popular perspective is to decrease costs and "this will never happen to me." The shift would mean that telecom sales staffs would need to start selling insurance. What is managed security but insurance? That's a tough shift. It has to happen but it is a tough shift.</p>
<p>""I am angry. There are real problems facing the world, and we, as a society, are not doing enough to address them in the right ways, not the ways we know are possible. The old way isn't working, and we know it." This is the opening paragraph to a new <a href="http://changethis.com/manifesto/show/90.03.ShiftReset">ChangeThis manifesto titled Shift &amp; Reset</a> by Brian Reich. "What might be possible if we were really committed, as individuals and as a society?"</p>&lt;p.We focus on the wrong things. If you focus on your employees and customers and what you can do to benefit them, profit rolls in -- not the other way around!</p><p>From <a href="http://changethis.com/manifesto/show/90.05.SocialMediaSales">another ChangeThis manifesto</a>, "The real business opportunity is to become more relevant and meaningful to customers in ways that create sales."</p>]]>
        
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<entry>
    <title>The Whole Content System </title>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/on-rads-radar/2012/01/the-whole-content-system.html" />
    <id>tag:blog.tmcnet.com,2012:/on-rads-radar//51.48217</id>

    <published>2012-01-09T21:10:16Z</published>
    <updated>2012-01-11T16:22:47Z</updated>

    <summary>Yes the whole content system is a mess. Newspapers, magazines, book publishing, music, movies and now TV - all are old school content business models that are in a state of upheaval. Unfortunately, the people in charge of these content...</summary>
    <author>
        <name>Peter</name>
        <uri>http://rad-info.net/</uri>
    </author>
    
        <category term="Internet" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="Marketing" scheme="http://www.sixapart.com/ns/types#category" />
    
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    <category term="content" label="content" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="economy" label="economy" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="internet" label="internet" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="strategy" label="strategy" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="technology" label="technology" scheme="http://www.sixapart.com/ns/types#tag" />
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        <![CDATA[<p>Yes the whole content system is a mess. Newspapers, magazines, book publishing, music, movies and now TV - all are old school content business models that are in a state of upheaval. Unfortunately, the people in charge of these content systems are fighting the change that is happening - happening in large part because of the Internet - instead of trying to start making changes <span class="caps">NOW.</span></p><p>The Arab Spring of 2011 was a similar model: change was coming in the form of popular protests, furthered by social networks and the Internet, fought bitterly and fatally by the regimes in place, but to what end? Many dead and injured <span class="caps">BUT CHANGE HAPPENED ANYWAY</span>!</p><p>Many thought that after Napster, the music industry would stop being stupid and embrace the new music distribution models evolving. The Industry didn't, but the artists who did - like <span class="caps">OAR,</span> Dave Matthews Band and Pearl Jam (to name a few of my favorites) - have been hugely successful and profitable.</p><p>Why can't the rest of the Industry see that?</p><p>Radio is one way to listen to music, but let's face it, listening to the same 100 songs plus the syndicated <span class="caps">DJ'</span>s is annoying. Because of consolidation in radio station ownership, the powers that be can only look at the bottom line.  Wrong place to look. **Successful businesses think about Employees and Customers **(in that order). From that viewpoint can a successful business model is executed.</p><p>Albert Einstein said, "Try not to become a man of success but rather to become a man of value." I take that to mean, "Give Value First and Foremost." All else flows from that.</p><p>With <span class="caps">SOPA </span>and ProtectIP, the <span class="caps">RIAA </span>and the <span class="caps">MPAA </span>hope to legislate morals nd protections. Why? Why not just give your customers what they want, the way they want it? Isn't that what a vendor is supposed to do?</p><p>After Napster, there were numerous other <span class="caps">P2P </span>sites like Limewire that popped up. Then a number of online radio sites, like Pandora, Grooveshark, Spotify, Rdio, and more. All have had some fight with the <span class="caps">RIAA </span>over licensing. Now we have Google Music, Amazon Cloud Player and Apple's iCloud, too. Do you see a pattern here? People want to listen to what they want, when they want, where they want, on the device of their choosing.</p><p>My buddy suggested that their be a website to donate directly to an artist. For example, you downloaded - legally or illegally - a song or album that you liked so much, you wanted to give some money to the artist. That's not a bad way to do it.</p><p>One comedian, <a href="http://www.louisck.net">Louis CK</a>, who is maybe a B list-er, just made over $1 million in revenue on a comedy show, Live at the Beacon, that he produced and distributed himself online at $5 per copy.</p><p>The Internet works as a model for distribution. The content is key. CK proved that. So do many authors who self-produce on Lulu and Kindle. [Maybe the key is micro-payments, which I will define here as anything under $6.]</p><p>TechDirt is probably the one website that I read that is on top of the copyright-distribution-legislation issues. In <a href="http://www.techdirt.com/articles/20120107/01435817321/wb-hbo-continue-to-suck-economics-new-policies-encourage-piracy.shtml" target="_blank">a recent article</a>, TechDirt kind of sums up the consumer thinking that WB (and others in the Netflix fight) don't understand: "It appears that WB is implicitly admitting that the strategy of delaying the rental period of a movie by 28 days has been a total failure, in the decision to increase the delay to 56 days. They're basically admitting that not enough people were "buying" in those 28 days... so they somehow think that doubling the wait will increase the purchases. It won't. If people really want to pay the extra money to buy the <span class="caps">DVD, </span>they're likely to do so pretty early on. It's not like they're waiting 50 days in and then saying "gee, I can't rent the movie, so I'll just pay a lot more money than necessary to own an obsolete piece of plastic." " BINGO!</p><p>People want to stream their content - video, music, <span class="caps">TV, </span>movies, etc. - through whatever device they have - blu-ray, xbox, <span class="caps">PS3,</span> Roku, GoogleTV, AppleTV, laptop, tablet, etc.  [Same holds true for blogs, magazines, and books.]</p><p><a href="
http://www.techdirt.com/articles/20070201/004218.shtml" target="_blank">TechDirt goes on to explain</a>, "I do believe that [MPAA and <span class="caps">RIAA</span>] current strategies of alienating their best customers, relying on government protection, and pretending this is some sort of epic battle between good and evil aren't just doomed to fail, they're actively making things worse for themselves."  [Sounds a lot like telco doesn't it?]</p><p>I'm not encouraging piracy. I actually despise it. We live in an immediate gratification culture. Vendors have to accept that.</p><p>We also live in an age where people expect a lot for free. Facebook is free, but people still bitch about it. So's this blog and same thing. Our Culture has a high expectation. It's about <em>perceived value</em>.</p><p>Content is really important. Government has to keep the masses entertained or they will revolt.</p><p>However, we have a spiraling problem: content costs a lot to make, while disposable income in America is declining. That combination is a disaster waiting to happen.</p><p>Let's look at the <span class="caps">NFL.</span> They just raised their fees to the TV channels that carry them by 60-70%! [<a href="http://www.alanquayle.com/blog/2011/12/70-rise-in-espn-fee-to-the-nfl.html">Alan Quayle has a good piece</a> on it.] So <span class="caps">ESPN, </span>which is already the most expensive TV channel for service providers to deal with, will be raising its rates to cover this cost. Even the extra $3.50 is just for one channel. What about all the other channels?</p><p>I have a rant about <span class="caps">ESPN </span>in general anyway. Are they really a sports channel??? Besides college bowl games and some college basketball, the only sport it televises is Monday Night Football, which had bad games all year. This creates a brand issue for them. <span class="caps">PBA,</span> Poker and other non-sport stuff is cheap to produce but it is just filler, since they can't run talk-shows and Sportscenter all day (just most of it). <span class="caps">ESPN </span>has the same issue as the music and movie industry: too much looking at profit, not enough good content to warrant the money.</p><p>We are seeing cord cutting, because the consumer dollars are decreasing -- and they would rather give up TV than cellphones. Cellphone bills average more than residential line bills used to. For a family of 4, it is easily 4 times what the home phone used to cost. Granted you can do more with it, but dollars are dollars. And <a href="http://www.reuters.com/article/2011/11/07/us-usa-poverty-idUSTRE7A634M20111107">with 16% of the population at poverty level</a> start thinking what that means for the service economy engine - and all types of businesses.</p><p>You have economic and technological forces working to breakdown old school content systems. It will be interesting to see if any lessons are learned and applied in 2012. I highly doubt it because:</p><img alt="einstein-thinking1.jpg" src="http://blog.tmcnet.com/on-rads-radar/einstein-thinking1.jpg" width="320" height="386" class="mt-image-center" align="center"" />]]>
        
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<entry>
    <title>Mergers Cost Jobs</title>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/on-rads-radar/2011/12/mergers-cost-jobs.html" />
    <id>tag:blog.tmcnet.com,2011:/on-rads-radar//51.48031</id>

    <published>2011-12-07T16:25:29Z</published>
    <updated>2011-12-07T18:40:32Z</updated>

    <summary><![CDATA[In the wake of AT&amp;T getting caught misleading the federal agencies about the benefits of its merger with T-Mobile (FCC report here), we see that the merger of PAETEC and Windstream has already resulted in job losses.Windstream cuts 58 jobs...]]></summary>
    <author>
        <name>Peter</name>
        <uri>http://rad-info.net/</uri>
    </author>
    
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    <category term="paetec" label="paetec" scheme="http://www.sixapart.com/ns/types#tag" />
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        <![CDATA[<p>In the wake of <span class="caps">AT&amp;T </span>getting caught misleading the federal agencies about the benefits of its merger with T-Mobile (<a href="http://transition.fcc.gov/Daily_Releases/Daily_Business/2011/db1130/DA-11-1955A2.pdf" target="_blank"><span class="caps">FCC </span>report here</a>), we see that the merger of <span class="caps">PAETEC </span>and Windstream has already resulted in job losses.</p><p><a href="http://www.bizjournals.com/tampabay/news/2011/12/02/windstream-to-close-palm-harbor-office.html" target="_blank">Windstream cuts 58 jobs at Palm Harbor office</a> is just the start of at least 280 jobs being cut from its combined workforce of 14,500. Synergies require job cuts. <a href="http://www2.timesdispatch.com/business/2011/dec/07/tdbiz01-cavalier-telephone-owner-to-cut-jobs-end-n-ar-1525426/" target=_blank">Richmond is losing 70</a>. Even Rochester is losing 52 jobs, <a href="http://www.13wham.com/news/local/story/PAETEC-Merger-Complete-Now-It-s-Windstream/UNF2kPZZT0WHWejjFtjgwg.cspx?autoplay=1" target=_blank">according to 13 <span class="caps">WHAM</span> TV</a>.</p><p>Mergers can't work without job losses, office closings, and other economic detriment. It is what it is, but don't put lipstick on it and try to sell the pig as a boon to anyone but your shareholders. And I think that means short term shareholders, because mounting debt combined with flat markets and more competition in a climate of stagnate job growth means the long term picture is worse than the pig.</p><img alt="lipstick_pig_080910_mn.jpg" src="http://blog.tmcnet.com/on-rads-radar/lipstick_pig_080910_mn.jpg" width="320" height="240" class="mt-image-center" style="text-align: center; display: block; margin: 0 auto 20px;" /><p>Now <a href="http://www.forbes.com/sites/scottcleland/2011/12/05/top-ten-flaws-in-fccs-attt-mobile-competition-analysis/">the <span class="caps">ILEC </span>mouthpieces</a> are writing about how unfair the <span class="caps">FCC </span>report was. Really? Because the <span class="caps">FCC </span>staff had 2 million pages of documents from <span class="caps">AT&amp;T </span>and T-Mobile to sift through, including <a href="http://idealab.talkingpointsmemo.com/2011/08/leaked-att-filing-fuels-critics-claims-that-t-mobile-acquisition-is-anticompetitive.php">the "smoking gun memo"</a> that said <span class="caps">AT&amp;T </span>didn't need to buy T-Mobile, it could spend one-tenth the $39B price tag to build out the network itself. <span class="caps">AT&amp;T </span>also admitted to Congress that it mismanaged its network. They <a href="http://blog.tmcnet.com/on-rads-radar/2011/10/theres-no-spectrum-shortage.html">all have spectrum</a>. Or be like <span class="caps">VZW </span>and <a href="http://www.wirelessweek.com/News/2011/12/Carriers-Spectrum-Swap-Worth-100-Million-Leap-Wireless-Verizon-Wireless/" target=_blank">buy it from Leap</a> and SpectrumCo - or LightSquared or <span class="caps">DISH </span>et al.</p><p>And let's not forget one big thing: both cellcos have lousy customer service records. That <span class="caps">HARMS </span>consumers. The <span class="caps">FTC, DOJ </span>and <span class="caps">FCC </span>were established to protect <span class="caps">CONSUMERS, </span>not other companies (Sprint) or shareholders. We have very little (real) competition in telecom.</p><p>Final thought: Most mergers fail!</p><p>It isn't about bigger. It's about Better. Zappos grew to a $1B with great culture and customer service. Say that about a telco.</p><p>It isn't about bigger. Ask Intermedia (ICI, the first billion dollar <span class="caps">CLEC </span>that had to sell to <span class="caps">MCI</span>) or <span class="caps">PAETEC </span>(the company that Arunas Chesonis said needed to be a billion dollar company. For what?). It's about Innovation. Ask a company in the Duopoly about Innovation.</p>]]>
        
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<entry>
    <title>Letter to EMS Financial Customers</title>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/on-rads-radar/2011/12/letter-to-ems-financial-customers.html" />
    <id>tag:blog.tmcnet.com,2011:/on-rads-radar//51.48009</id>

    <published>2011-12-04T18:25:23Z</published>
    <updated>2011-12-04T18:34:03Z</updated>

    <summary>From: EMS Financial Services [mailto:admin@emsfinancialservices.com]Sent: December-03-11 6:17 PM Dear EMS Customers and Friends,You are undoubtedly aware of the difficult situation EMS finds itself in. However you may or may not be aware that a forensic examination of EMS accounts has...</summary>
    <author>
        <name>Peter</name>
        <uri>http://rad-info.net/</uri>
    </author>
    
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    <category term="financials" label="financials" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blog.tmcnet.com/on-rads-radar/">
        <![CDATA[<img alt="emsf.gif" src="http://blog.tmcnet.com/on-rads-radar/emsf.gif" width="152" height="42" class="mt-image-left" style="float: left; margin: 0 20px 20px 0;" /><p>From: <span class="caps">EMS</span> Financial Services [mailto:admin@emsfinancialservices.com]<p><p>Sent:  December-03-11 6:17 PM</p><p> Dear <span class="caps">EMS</span> Customers and Friends,</p><p>You are undoubtedly aware of the difficult situation <span class="caps">EMS </span>finds itself in.  However you may or may not be aware that a forensic examination of <span class="caps">EMS </span>accounts has revealed evidence that the Original Founder, Principal and Managing Member of <span class="caps">EMS,</span> Mr. James Nicholson, has misappropriated and mismanaged substantial amounts of <span class="caps">EMS </span>funds, having sole and complete access and control of all financial banking throughout the period.</p><p>Upon the company becoming aware of these matters that were created by Mr. Nicholson, he resigned from his position on September 9, 2011.</p><p>The remaining <span class="caps">EMS </span>employees proceeded with full corporate due diligence, while commencing negotiations with various interested parties to secure the liquidity in order to honor all deposits. We have used all efforts and resources to work with any and all potential investment groups around the world.</p><p>We are saddened to advise that we have no further resources or opportunities available to restore or correct the actions and mismanagement that have occurred, and are forced to cease operations.</p><p>The team has been and is in communication with the legal and governmental authorities in order to further pursue all matters related, and would expect them to continue their investigation into the matter.</p><p>We profusely apologize for this situation, and we will continue to the best of our abilities to keep you informed of any further developments.</p><p>The <span class="caps">EMS</span> Staff</p><p>Best regards,</p><p>Ems Financial Services</p>]]>
        
    </content>
</entry>

<entry>
    <title>Some Have Reached The Peak</title>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/on-rads-radar/2011/10/some-have-reached-the-peak.html" />
    <id>tag:blog.tmcnet.com,2011:/on-rads-radar//51.47739</id>

    <published>2011-10-21T13:49:29Z</published>
    <updated>2011-10-21T14:46:12Z</updated>

    <summary><![CDATA[I had a conversation yesterday with a friend from UHC. She mentioned that VISA is worried about its profitability on just the&nbsp;$0.24 federal max&nbsp;per debit card transaction. Here's the problem the American economy faces: We Peaked Already.&nbsp; Period.Globally, America is...]]></summary>
    <author>
        <name>Peter</name>
        <uri>http://rad-info.net/</uri>
    </author>
    
        <category term="economy" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="jobs" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="politics" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="telco" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="wireline" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="economy" label="economy" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="rant" label="rant" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="wireline" label="wireline" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blog.tmcnet.com/on-rads-radar/">
        <![CDATA[I had a conversation yesterday with a friend from UHC. She mentioned that VISA is worried about its profitability on just <a href="http://consumerist.com/2011/09/visa-and-mastercard-planning-to-hike-debit-card-fees-on-small-items-for-merchants.html" target="_blank">the&nbsp;$0.24 federal max&nbsp;per debit card transaction</a>. Here's the problem the American economy faces: We Peaked Already.&nbsp; Period.<br /><br />Globally, America is in a battle for good jobs, natural resources, oil, and soon clean water. (Georgia and Tennessee are already battling over water rights.) This planet can not sustain 7 billion people, which will be the population this weekend.<br /><br />The US is a service based economy, the engine of which is consumer spending. As more folks are unemployed and as debt increases, that leaves less discretionary income to spend in the economy. Hence, the economy dries up. We are seeing this now.<br /><br />VISA and Mastercard had their heyday, enjoying profits as Americans spent, spent, spent their way into <a href="http://www.creditcards.com/credit-card-news/credit-card-industry-facts-personal-debt-statistics-1276.php" target="_blank">average household debt of $15k</a>. Did either company do anything to educate their customers about debt, spending or personal finance? Hell no. There's only one thing left to these companies: a spiral down in revenue and profitability.<br /><br />Banks hit their peak too. They made all their money on re-financing and mortgage. No brakes on that speeding train either. Now the it all comes home to roost. Banks make money lending. It's very challenging to get a small business loan, a mortgage or a car loan - all of which keeps the economy buzzing. How will the economy turn and the bank make money without loans?<br /><br />Another industry that has peaked is health insurance. (Auto insurance might be in the same boat). I think we have seen the height of employment. And without employment, there's less people with health insurance. Couple that with Boomers migrating to Medicare and health insurance companies are set to make less revenue going forward.<br /><br />From personal experience, solopreneurs and freelancers have a tough time finding insurance. I didn't say affordable, I said insurance. They don't want to cover anything. It's peaked. <br /><br />And lastly, ILEC's, especially the RLEC's. They have seen their golden years; it's all rust going forward. The RLEC's want to continue to do business as they have before: funded by USF. It's broken. As rural LEC customers go cell only or switch to Vonage or cable, the house of cards tumbles. <br /><br />The ripple effect of the Broadband Stimulus will be a tightening of RUS loans. NFBA and Open Range are probably just the beginning of a string of failures and investigations. This will have far reaching effects.<br /><br />The ILECs are used to having all the customers in their region. Now they have to split with cable. ILEC's had the most profitable service - voice on plant that was paid for and cheaply maintained. Even when they had to share that copper plant, they still made money, but alas greed. DSL was also highly profitable and didn't require too much construction. But moving to TV has proven to be a challenge. Fiber, head-ends, content distribution rights, set top boxes, ONT's, et al - meant that the ILEC's had to spend big money to make little profit (if at all. See <a href="http://blog.oregonlive.com/siliconforest/2011/05/frontier_ceo_confirms_we_want.html" target="_blank">Frontier FiOS TV fiasco</a>). And now we are seeing OTT video and cable cutting due to the economy and consumer dissatisfaction with the content empire.<br /><br />ILEC's like Windstream, TDS and CenturyLink have made cloud and CLEC acquisitions to chase new revenue while the consumer wireline business decreases. Fairpoint and Frontier still have to figure out their next move. VZ and ATT have a booming cellular business (that has almost peaked for them too).<br /><br />Sorry for the doom and gloom. This was just some thoughts that I needed to write down. I'm not saying I am 100% right, but it makes sense to me.]]>
        
    </content>
</entry>

<entry>
    <title>Business is Still Happening</title>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/on-rads-radar/2011/10/business-is-still-happening.html" />
    <id>tag:blog.tmcnet.com,2011:/on-rads-radar//51.47728</id>

    <published>2011-10-19T18:57:49Z</published>
    <updated>2011-10-19T19:45:39Z</updated>

    <summary><![CDATA[Despite all the bad news, bad politics, financial collapse and more, at the end of the quarter business is still getting done. People are still buying stuff.For example,&nbsp;Juliana Kenny reports that Yahoo still hit earnings expectations&nbsp;even with firing their CEO."The...]]></summary>
    <author>
        <name>Peter</name>
        <uri>http://rad-info.net/</uri>
    </author>
    
        <category term="economy" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="sales and selling" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="telecommunications" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="wireline" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="arpu" label="arpu" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="cbeyond" label="cbeyond" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="economy" label="economy" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="financials" label="financials" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="numbers" label="numbers" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blog.tmcnet.com/on-rads-radar/">
        <![CDATA[<p>Despite all the bad news, bad politics, financial collapse and more, at the end of the quarter business is still getting done. People are still buying stuff.</p><p>For example,&nbsp;<a href="http://www.tmcnet.com/topics/articles/230969-yahoo-third-quarter-2011-earnings-fall-line-with.htm" target="_blank">Juliana Kenny reports that Yahoo still hit earnings </a>expectations&nbsp;even with firing their <span class="caps">CEO.</span></p><p>"The US telecom market generated $367bn in service revenue in 2010, an increase of 3.1% over 2009," according to <a href='http://pyramidresearch.com/store/CIRUNITEDSTATES.htm">Pyramid Research</a>.</p><p>Juniper hit expectations with the help of some cost cutting. The parent company of <span class="caps">TDS</span> Telecom and US Cellular grew revenue 4% with managed services revenue offsetting wireline losses. [FYI, triple play for <span class="caps">TDS </span>is at 27% penetration.]</p><p>Cbeyond stated 2Q2011 total revenue of $120.6 million, up 7.9% over the second quarter of 2010. Churn is at 1.3%; and <a href="http://www.marketwatch.com/story/cbeyond-reports-second-quarter-2011-results-2011-08-03"><span class="caps">ARPU </span>is still dropping to $660 from $708 a year ago</a>. "Total customers of 59,665 in Cbeyond's 14 Core Managed Services operating markets as of June 30, 2011, reflecting net customer additions of 1,111 in the second quarter of 2011, an increase of 11.5% in total customers year-over-year." Churn and total customer count is increasing. <span class="caps">ARPU </span>has to decrease because all pricing is in a downward spiral.</p><p>So since business is getting done, what's your excuse now? Go Sell Something!</p>]]>
        
    </content>
</entry>

<entry>
    <title>How Do You Make it Rain in the Cloud?</title>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/on-rads-radar/2011/10/how-do-you-make-it-rain-in-the-cloud.html" />
    <id>tag:blog.tmcnet.com,2011:/on-rads-radar//51.47661</id>

    <published>2011-10-10T16:12:31Z</published>
    <updated>2011-10-10T16:38:48Z</updated>

    <summary>Here at Microcorp&apos;s One-on-One event, I moderated a panel this morning about various cloud services with Level3 (CDN), Cbeyond (Virtual Servers), Intercall (Microsoft 365/Linc), EarthLink (Security), and PAETEC (Visual Messaging). It&apos;s an eclectic mix, but that should tell you that...</summary>
    <author>
        <name>Peter</name>
        <uri>http://rad-info.net/</uri>
    </author>
    
        <category term="Internet" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="agents" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="apps" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="broadband" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="channel" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="cloud computing" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="economy" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="email" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="saas" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="security" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="technology" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="telco" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="wi-fi" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="wimax" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="wireless" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="agents" label="agents" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="apps" label="apps" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="cbeyond" label="cbeyond" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="cloudcommunications" label="cloud communications" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="cloudcomputing" label="cloud computing" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="earthlink" label="earthlink" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="microcorp" label="microcorp" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blog.tmcnet.com/on-rads-radar/">
        <![CDATA[Here at Microcorp's One-on-One event, I moderated a panel this morning about various cloud services with Level3 (CDN), Cbeyond (Virtual Servers), Intercall (Microsoft 365/Linc), EarthLink (Security), and PAETEC (Visual Messaging). It's an eclectic mix, but that should tell you that there are many ways to leverage this thing called CLOUD to make money.<br /><br />The Cloud is really a value for IT services. It's about leveraging the technology and the technical skill set of another company in order to let the business focus on their own finctionality, instead of the tech that might help the business operate.<br /><br />The move to the Cloud by carriers is due to the lack of margin growth in the primary business of access. It's moving up the OSI stack from Layer 1 (wireless, copper, fiber) to Layer 3 (Internet) to Layer 7 (Apps). As we have learned with the iPhone, people use apps. Apps drive traffic. So if you go after the apps and move them into a data center (into the Cloud!), then you make it possible for the business to have access to that data 24/7 from any where with many devices - laptops, smartphones, etc. That's the trend in the marketplace.<br /><br />Just to simplify Cloud for you: email, anti-virus, websites (hosting), Salesforce, Amazon Web Services, Google Apps, Gmail, Hosted PBX, conferencing (GoToMeeting, Webex), Skype - are all examples of cloud applications.&nbsp; <br /><br />The three things driving the cloud trend: ubiquious broadband, the economy, and the fast paced technology space.&nbsp; The economy means that companies have to do more with less (less people and less money). It means that there is cost cutting. Broadband is available in most places - DSL, cable modem, 3G, 4G, WiMax, LTE, satellite, wi-fi. This means you can get access to your data and apps (Gmail, Google Apps, Dropbox, whatever) from any where. Finally, the technology is changing so fast that by the time you install it, the tech is probably almost obsolete. Cloud apps means that you lessen CAPEX and upgrades (like with Microsoft software) are taken care of my the service provider. <br /><br />There's revenue here. Either you be the one to have the conversation with your customers or someone else will. And they will get those commodity services like broadband, T1 and PRI after they get the cloud services.<br />]]>
        
    </content>
</entry>

<entry>
    <title>Conferencing is on the Rise?</title>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/on-rads-radar/2011/09/conferencing-is-on-the-rise.html" />
    <id>tag:blog.tmcnet.com,2011:/on-rads-radar//51.47605</id>

    <published>2011-09-30T21:00:07Z</published>
    <updated>2011-09-30T21:18:23Z</updated>

    <summary>Analysts often talk about predictions and trends in the marketplace. It seems except for voice, everything is on the rise: Cloud, VoIP, SAAS, mobile, social media and, yes, even conferencing. What is driving conferencing?The economy has something to do with...</summary>
    <author>
        <name>Peter</name>
        <uri>http://rad-info.net/</uri>
    </author>
    
        <category term="TCA" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="agents" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="channel" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="conferencing" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="economy" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="sales and selling" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="agents" label="agents" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="conferencing" label="conferencing" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="selling" label="selling" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="tca" label="TCA" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blog.tmcnet.com/on-rads-radar/">
        <![CDATA[<p>Analysts often talk about predictions and trends in the marketplace. It seems except for voice, everything is on the rise: Cloud, VoIP, <span class="caps">SAAS, </span>mobile, social media and, yes, even conferencing. </p><p>What is driving conferencing?</p><a href="http://blog.tmcnet.com/on-rads-radar/IMG00861.jpg"><img class="mt-image-left" style="float: left; margin: 0 20px 20px 0;" src="http://blog.tmcnet.com/on-rads-radar/assets_c/2011/09/IMG00861-thumb-250x201-9889.jpg" alt="IMG00861.jpg" width="250" height="201" /></a><p>The economy has something to do with it. Conferencing saves on travel and makes the sales process more productive. With more remote workers, it's one way for businesses to remain in touch with all of their employees for training, information, policies, and of course project collaboration.</p><p>Add in that there are a number of competitors in the marketplace - Skype, Vidyo, MegaMeeting, Microsoft Lync, Lotus Live, PGi, InterCall, and the Conference Group just name a few - and that probably means that the conferencing pie is large and growing (or it couldn't sustain this many vendors.</p><p>Monday, October 3, 2011 at 1:00pm <span class="caps">ET, </span>the <a href='http://tcasite.org/join.html"><span class="caps">TCA</span></a> will have a webinar on How to Sell Conferencing, which will be moderated by Yvonne Fry of <a href="http://www.onepointofcontact.com">Lines of Communication</a> and will featue: JoAnn Kendricken of Intercall, Greg Plum of The Conference Group and Greg Tyner of PGi.  Register now by emailing Colleen: creasoner at tcasite.org.</p>]]>
        
    </content>
</entry>

<entry>
    <title>There&apos;s Disruption Everywhere</title>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/on-rads-radar/2011/09/theres-disruption-everywhere.html" />
    <id>tag:blog.tmcnet.com,2011:/on-rads-radar//51.47582</id>

    <published>2011-09-28T17:22:20Z</published>
    <updated>2011-09-28T17:32:29Z</updated>

    <summary>As folks move to VoIP and cell, the PSTN has to come down. Meanwhile, since fees are lower on VoIP and cell servcies, 911 centers can&apos;t afford to operate. As we move away from regulation - especially in Florida -...</summary>
    <author>
        <name>Peter</name>
        <uri>http://rad-info.net/</uri>
    </author>
    
        <category term="cableco" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="cellular" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="economy" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="voip" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="wireline" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="cable" label="cable" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="cellular" label="cellular" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="strategy" label="strategy" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="usf" label="usf" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="voip" label="voip" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blog.tmcnet.com/on-rads-radar/">
        <![CDATA[<p>As folks move to VoIP and cell, the PSTN has to come down. Meanwhile, since fees are lower on VoIP and cell servcies, 911 centers can't afford to operate. As we move away from regulation - especially in Florida - phone calls stop being connected. Call termination issues increase. The USF fund keeps increasing to cover the declining revenue of landline and vocie calls in general. VoIP is data and Skype isn't taxed. The whole system starts to sputter. <br /><br />As the economy collapses, Telco TV becomes harder to finance, more difficult to operate. Ask Frontier after they purchased VZ assets including some FiOS communities and immediately -- despite promises to the state PUC's - raised TV rates 70+%! Cord cutting is increasing. Now cablecos are looking at packaging cable channels differently. <br /><br /><a href="http://gigaom.com/video/cable-unbundling/" target="_blank">Bernstein Research Senior Analyst Craig Moffett wrote</a>: "After the necessities of food, shelter, transportation and healthcare each month, the bottom 40% of U.S. households have already exhausted all of their disposable income. There is nothing left for clothing&hellip; for debt service&hellip; for cable&hellip; or for phone."<br /><br />Back to disruption, all invoices are email. Checks are direct deposit. The mail volume keeps dwindling as email, text, and social take over. It affects voice revenues certainly, but also the USPS! <a href="http://www.avc.com/a_vc/2011/09/what-is-going-on.html" target="_blank">Fred Wilson writes </a>about the collapse of the post office.<br /><br />You could call this unintended consequences.&nbsp; But instead of looking at new things - like social media - as ways to do the old stuff, as one more way to push your link or message at someone - look at innovations as ways to re-define your company, your services. How are these disruptions going to affect your business? Can you get ahead of that?</p>]]>
        
    </content>
</entry>

<entry>
    <title>Unemployment and the Digital Divide</title>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/on-rads-radar/2011/07/unemployment-and-the-digital-divide.html" />
    <id>tag:blog.tmcnet.com,2011:/on-rads-radar//51.47124</id>

    <published>2011-07-18T15:21:24Z</published>
    <updated>2011-07-18T20:07:09Z</updated>

    <summary>In this article in TechCrunch, you will read an interesting look at how Silicon Valley and the march of technology are causing a Digital Divide.Every online sale takes away from brick-and-mortar business just as Wal-mart has run over mom-and-pop stores,...</summary>
    <author>
        <name>Peter</name>
        <uri>http://rad-info.net/</uri>
    </author>
    
        <category term="broadband" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="economy" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="jobs" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="off topic" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="politics" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="broadband" label="broadband" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="digitaldivide" label="digital divide" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="economy" label="economy" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="jobs" label="jobs" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="politics" label="politics" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="rant" label="rant" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="startup" label="startup" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blog.tmcnet.com/on-rads-radar/">
        <![CDATA[<p>In this article in <a href="http://techcrunch.com/2011/07/16/tale-of-two-countries-silicon-valley-unemployed/">TechCrunch, you will read an interesting look at how Silicon Valley and the march of technology are causing a Digital Divide.</p><p>Every online sale takes away from brick-and-mortar business just as Wal-mart has run over mom-and-pop stores, each resulting in empty storefronts and unemployment. When we start automating basic jobs - like robots to make fast food burgers - we have to realize that the unemployed and the unemployable will grow. (There 's a <a href="http://www.theatlantic.com/business/archive/2011/07/why-unemployment-matters/241658/">great article in The Atlantic</a> about what it's like to be unemployed for an extended time.</p><p>As more jobs become 1099 (contractor jobs), more and more will make less and less. Workers shifting from W-2 (an employee) to 1099 will experience anxiety over the loss of benefits and a steady paycheck. There's more to being a contractor than just performing the tasks in the contract. You have to market yourself for the next contract.</p><p>You can't blame the Administration for not creating jobs. It's not what any Administration is good at. And they are up against a lot of factors. Shovel ready jobs take months to move a mound of dirt. Politics get in the way by adding needless hurdles.</p><p>Seth Godin made the case in his book, Linchpin, that the free education system was designed to create consumers and factory workers. When the masses are out of credit, our consumer spending index crashes. And without factories our workers have no where to work. This is the foundation of today's problem.</p><p>The massive layoffs that we have seen in telecom from the synergies of the mergers have resulted in many unemployed. But also underemployed and unemployable. By that I mean, there are many that were earning 6 figures, who simply cannot find another position that pays that. Certainly, even as a consultant (the word many unemployed use instead of job-seeker) trying to grab a 6-figure salary is a challenge. Unemployable means that the worker does not have a skill set that is valuable in today's workplace.</p><p>[Blogger's note: I could make the case that most of these mergers have not resulted in any noticeable consumer benefit.]</p><p>For example, Florida's economy tanked because it has been (and continues to try to be) based on real estate development. So construction workers, real estate agents, mortgage brokers and title workers lost jobs. The new jobs are paralegals, bankruptcy and foreclosure lawyers and credit-repair specialist.</p><p>The start-up world in Tampa Bay needs designers, programmers, business minds and venture capital. Those are skills that are scarce in the job pool.</p><p>That's the unemployable issue. We have seen the under-employed issue before. In Florida, that issue is dragging on the housing market because without cash it's difficult to buy a condo - even a foreclosure. And as the larger employers - the governments, schools, telecom, real estate industry - layoff, the result is under or un-employment.</p><p>As we make more and more tools of productivity and couple that with a flat world where we do not value the worker, the American economy is going to have a huge Digital Divide. To heck with whether or not they all have broadband, what will they do with it?  Other than buying stuff on Amazon or playing on Facebook (or Google+) or comparison shopping to save every dime, broadband may not make that much difference in the economy.</p><p>Broadband can offer benefits but it would need to be coupled with a desire to connect, a desire to learn, and the capacity for self-education. Plus, we all have to become marketers and salespeople - marketing our skills online and selling ourselves into 1099 projects. Most people do not have these skills. Hence, why jobs are put on a platform like eLance.com and the bidding process begins. [Blogger's note: I won't get into the price war on creative jobs in this post.]</p><p>For all the talk about Indeed.com and Monster, the desirable jobs are not online. They are available mainly through your network. Another skill for workers to learn (and master). Another time consuming task to be done, when we are already stretched for time and stressed out.</p><p>As we battle at every local government over education (and other spending), we may find that we are sliding into a third world. The divide grows between the haves and the have-nots. It's funny that the US is exporting the American Dream abroad, when it might not even be available at home to many, including those serving in the Armed Forces delivering the Dream abroad.</p><p>Immigrants seem to take to the American Dream better than many who were born here, especially those with roots a few generations old. How do we transfer that passion for success to inner city and poverty stricken areas?</p><p>I don't have the answers, but I do know that no one in DC has the answers either. I'm not even sure that anyone in DC knows what the problem is. When <a href="http://news.yahoo.com/mcconnell-warns-default-could-destroy-gop-brand-200200430.html">Senator McConnell states</a> that the President owns the economy (and the insuing problems), I have to ask, "Why isn't it Everyone's problem?" I know the answer is politics, but this is America. Shouldn't we all be working to make it better instead of just working to make a buck? Who knew that America would become the Land of the Selfish Bastard.</p><p>In Tampa Bay, a group of us talk about the issue of growing start-ups often. Start-ups are the engine for job growth and economic prosperity, but take a lot of elements to grow (kind of like a farm). There are very few hotbeds for this incubation - Silicon Valley, <span class="caps">NYC,</span> Boston, Austin, and <span class="caps">RTP.</span> How do we make it spread?</p><p><span class="caps">UPDATE</span>: <a href="http://ipcarrier.blogspot.com/2011/07/wireless-industry-sheds-jobs.html">Gary Kim writes</a> that while the Wireless Industry is booming - revenues have grown 28% since 2006 - it's employment numbers are dropping by 20% -- even amid the 4G roll-out. "The disconnect between employment and industry growth reflects the broader head winds lashing the <span class="caps">U.S. </span>job market, as consolidation, outsourcing and productivity gains from new technology and business methods combine to undermine job growth," the Wall Street Journal says. <span class="caps">BTW, </span>it's mainly non-union workers that shrunk.</p><p>In another note: <a href="http://blog.tmcnet.com/blog/rich-tehrani/technology/71-of-austin-companies-complain-of-tech-worker-shortage.html">Rich Tehrani writes that 71% of Austin Companies Complain of Tech Worker Shortage</a>. So Dice.com will be hosting a Job Fair at the <span class="caps">ITEXPO </span>in Austin in 2 months!</p>]]>
        
    </content>
</entry>

<entry>
    <title>Is this a Master Agent Dilemma?</title>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/on-rads-radar/2011/06/is-this-a-master-agent-dilemma.html" />
    <id>tag:blog.tmcnet.com,2011:/on-rads-radar//51.46941</id>

    <published>2011-06-21T13:19:11Z</published>
    <updated>2011-06-21T13:42:09Z</updated>

    <summary>From the carrier side, Channel executives are looking to the VAR space for growth? Why is that? Has the Agent contribution to channel revenue hit a plateau?At dinner last night, I was talking about the magic number of a tribe....</summary>
    <author>
        <name>Peter</name>
        <uri>http://rad-info.net/</uri>
    </author>
    
        <category term="TCA" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="VAR" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="agents" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="channel" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="cloud computing" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="commissions" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="economy" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="sales and selling" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="wireline" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="agents" label="agents" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="channelpartners" label="channel partners" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="cloudcomputing" label="cloud computing" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="ctp" label="CTP" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="masteragency" label="master agency" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="sip" label="sip" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blog.tmcnet.com/on-rads-radar/">
        <![CDATA[<p>From the carrier side, Channel executives are looking to the VAR space for growth? Why is that? Has the Agent contribution to channel revenue hit a plateau?<br /><br />At dinner last night, I was talking about the magic number of a tribe. For consultants, it's 100. For an ISP, it's 1000 - when they get to 2000 customers they are comfortable and profitable. IF that magic number is a good customer -- that is, one that values your services, pays a rate that affords a profit, and stays with you. <br /><br />Here's the problem: everything is sold on price! PRI, T1, broadband, voice and TV. These are all flat consumer markets. Even in the B2B space, voice and Internet Access are a flat market. It's all a game of take away.<br /><br />So the carriers are looking for indirect channel partners who can get them new accounts (take-aways from other carriers) and partners who can solution sell more advanced services than MIS, broadband and voice. <br />The carriers think that Cloud and Managed Services are where the growth is. Agents have not shown a preference to learn SIP, MPLS, Conferencing or Managed Services; hence, carriers are chasing VAR's.<br /><br />Where does that leave the Agent Channel?<br /><br />Where does that leave Master Agents?<br /><br />Every year,Master Agents have to sign a contract for (usually) higher quota. Meanwhile, organic revenue for most carriers is dipping (hence, all the M&amp;A to juice up the balance sheet for The Street). The price for DIA and T1 are at an all time low -- so how do you sell stuff cheaper but hit a higher quota? <br /><br />What happens when you can't hit that quota?<br /><br />Selling the same products (or commodities) at a lower rate requires an Agent to sell a lot more just to maintain the same lifestyle. All of this happening in a slow economy with tight budgets in a marketplace that is hyper-competitive. <br /><br />Sure VoIP is growing but at the expense of wireline voice.<br /><br />So markets aren't growing; quotas are increasing; revenue is dipping; customer acquisition costs are rising. It's a perfect storm.<br /><br />Carriers and Masters have to find more people to sell&nbsp;services, preferably newer, higher value services that bring in more ARPU and more margin.&nbsp;It's one reason that you see M&amp;A in the VAR and master space. It's also why you see some newer masters, like COLOTRAQ, appear with a specialty or niche.<br /><br />Microcorp's slogan for <a href="http://www.microcorp.com/oneonone/2011/register.aspx " target="_blank">their agent confab</a> is Invest in Yourself. At <a href="http://tcasite.org" target="_blank">TCA</a>, our main goal is to educate the Channel to be valuable to the carriers.&nbsp;The TCA&nbsp;<a href="http://tcasite.org/CTP.html" target="_blank">CTP</a> is about education for the agent community so that we can continue to provide value and make a living in this new telecom space.</p>]]>
        
    </content>
</entry>

<entry>
    <title>As TV Slows, The Cloud?</title>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/on-rads-radar/2011/06/as-tv-slows-the-cloud.html" />
    <id>tag:blog.tmcnet.com,2011:/on-rads-radar//51.46892</id>

    <published>2011-06-13T14:22:12Z</published>
    <updated>2011-06-13T15:08:53Z</updated>

    <summary>As I have been spouting for a while, telcos are getting into TV (and spending billions to do it) too late. The TV market is saturated - DirecTV, DISH, cable, telco and OTT. The economy isn&apos;t helping either as people...</summary>
    <author>
        <name>Peter</name>
        <uri>http://rad-info.net/</uri>
    </author>
    
        <category term="ISP" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="Internet" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="bandwidth" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="broadband" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="cableco" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="cloud computing" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="economy" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="telco" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="wireless" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="wireline" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="cable" label="cable" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="cableco" label="cableco" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="cloudcommunications" label="cloud communications" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="cloudcomputing" label="cloud computing" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="tv" label="tv" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blog.tmcnet.com/on-rads-radar/">
        <![CDATA[<a href="http://blog.tmcnet.com/on-rads-radar/tv.jpg"><img class="mt-image-right" style="float: right; margin: 0 0 20px 20px;" src="http://blog.tmcnet.com/on-rads-radar/assets_c/2011/06/tv-thumb-250x250-9387.jpg" alt="tv.jpg" width="250" height="250" /></a>As I have been spouting for a while, telcos are getting into TV (and spending billions to do it) too late. The TV market is saturated - DirecTV, DISH, cable, telco and OTT. The economy isn't helping either as people ditch landlines and TV for mobile and Internet (bundles that the ISP's just don't seem to want to sell for some strange reason).<br /><br />The cablecos tried wireless, but have dropped that notion in lieu of just partnering with Sprint (and Clearwire) again. (Still no Quad-Bundle actively being advertised.) The mobile&nbsp;and broadband space are both growing slowly (if at all).&nbsp;So where will growth come from?<br /><br />For MSO's, the SMB space. [Even <a href="http://www.bloomberg.com/news/2011-06-13/cable-operators-chip-at-20-billion-business-market-as-video-growth-slows.html" target="_blank">Bloomberg agrees</a>.] The ILEC's - especially Ma and Pa Bell - have given up on small business. This leaves a great opportunity for regional CLEC's and cablecos to target and win that market. For cable, it's all about delivering cheap bandwidth and cheaper voice. The voice revenue is free money for them. (And money that keeps slipping out of the ILEC pocket.)<br /><br />TWC made an interesting move in buying Navisite. It opens up the world of hosting, I mean Cloud, to the cableco. It gives them an edge in chasing B2B services, if they train their sales force on how to sell it. Selling transport and transit is easy. It's mainly upgrades and replacement services. But Cloud and managed services are a whole different ball of wax. At least 2 cablecos - Cox and Comcast - have jumped into the Hosted PBX space. The one advantage an MSO has over another cloud comm provider like Packet8 is that the MSO owns the network and can deliver quality of service on hosted PBX (or other cloud apps).<br /><br />The <a href="http://www.bloomberg.com/news/2011-06-13/cable-operators-chip-at-20-billion-business-market-as-video-growth-slows.html" target="_blank">Bloomberg article</a> mentions that Cox is going to build its own electronic medical records platform. That too is an interesting move. <br /><br />The article mentions that Ma and Pa Bell have bigger network footprints. Cablecos are inter-connecting. BHN and Comcast have NNI's in Florida. Soon the top 7 MSO's will be inter-networked enough to sell to most of the US. <br /><br />This gives agents and VAR's a great opportunity to sell to the SMB space again. How Cloud will fit into this, we will just have to wait and see, but things could get interesting in 2012.]]>
        
    </content>
</entry>

<entry>
    <title>Telecom Debt</title>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/on-rads-radar/2011/06/telecom-debt.html" />
    <id>tag:blog.tmcnet.com,2011:/on-rads-radar//51.46869</id>

    <published>2011-06-07T19:11:40Z</published>
    <updated>2011-06-07T20:29:10Z</updated>

    <summary><![CDATA[It's amazing how much debt there is in telecom.AT&amp;T and its assorted subsidiaries owe $65B.According to Zacks, "the Debt to Asset ratio shows the proportion of a company's assets that are financed through debt. If the ratio is greater than...]]></summary>
    <author>
        <name>Peter</name>
        <uri>http://rad-info.net/</uri>
    </author>
    
        <category term="CLEC" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="economy" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="telco" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="wireline" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="clec" label="clec" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="debt" label="debt" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="financials" label="financials" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blog.tmcnet.com/on-rads-radar/">
        <![CDATA[<p>It's amazing how much debt there is in telecom.</p><p><a href="http://www.att.com/Common/docs/Debt_List_033111.pdf"><span class="caps">AT&amp;T </span>and its assorted subsidiaries owe $65B</a>.</p><p>According to <a href="http://www.zacks.com/research/get_news.php?id=154l5829">Zacks</a>, "the Debt to Asset ratio shows the proportion of a company's assets that are financed through debt. If the ratio is greater than one, most of the company's assets are financed through debt." Zacks lists a few telecom companies:</p><p><span class="caps">SAVVIS </span>(NASDAQ:SVVS) has a Debt/Asset ratio of 0.65x based on total debt of $783.8 million. [Savvis was signed an <span class="caps">LOI </span>with CenturyLink, which has a <a href="http://ycharts.com/companies/CTL/debt_equity_ratio">ratio of 0.75</a>.]</p><p>Equinix (NASDAQ:EQIX) has a Debt/Asset ratio of 0.46x based on total debt of $2.1 billion, according to Zacks, but 1.04 according <a href="http://ycharts.com/companies/EQIX/debt_equity_ratio">to Y-Charts</a>.</p><p>Earthlink (NASDAQ:ELNK) has a Debt/Asset ratio of 0.39x based on total debt of $598.2 million.</p><p>Just a lot of debt in our industry, which is what caused the telecom meltdown at the beginning of the century.</p><p>Recently, the latest version of Birch Communications completed debt financing of $77.5M, for a company with $169M in revenues in 2009 according to <a href="http://www.inc.com/inc5000/profile/birch-communications"><span class="caps">INC5000</span></a>. It also completed a $100M debt offering in 2010. Birch is one of the fastest growing companies in Atlanta, but it costs money to grow, especially for a VoIP company.</p><p>I'm not a finance guy, but when most revenues are flat -- and worse margins are shrinking because of a price war that has been raging for years -- and growth is mainly through acquisition, as an agent, I am watching the numbers of my partners closely. One BK filing and my life gets real interesting.</p>]]>
        
    </content>
</entry>

<entry>
    <title>Unbundling Cable</title>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/on-rads-radar/2011/06/unbundling-cable.html" />
    <id>tag:blog.tmcnet.com,2011:/on-rads-radar//51.46848</id>

    <published>2011-06-03T18:22:39Z</published>
    <updated>2011-06-03T18:32:53Z</updated>

    <summary><![CDATA[This is the best discussion I have seen about Why we can't buy TV channels a la carte or Why We Can't Unbundle Cable: by The Business Insider.&nbsp; It's economics. But we live in a society that wants more and...]]></summary>
    <author>
        <name>Peter</name>
        <uri>http://rad-info.net/</uri>
    </author>
    
        <category term="cableco" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="economy" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="cable" label="cable" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="content" label="content" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="tv" label="TV" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blog.tmcnet.com/on-rads-radar/">
        <![CDATA[This is the best discussion I have seen about Why we can't buy TV channels a la carte or Why We Can't Unbundle Cable: by <a href="http://www.businessinsider.com/why-cant-we-unbundle-cable-2011-6" target="_blank">The Business Insider</a>.&nbsp; It's economics. But we live in a society that wants more and more for less and less. It doesn't work that way, you spoiled brats!<br /><br />BTW, one reason for the bandwidth caps on broadband is due to the huge costs that telcos spent to enter the TV market and the sunk costs that cablecos have in TV distribution and TV content creation.<br />]]>
        
    </content>
</entry>

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