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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

expo

Networking Tips for the Next Trade Show

January 16, 2013

With ITEXPO fast approaching (Jan. 28th in Miami Beach), here are some tips for a successful trade show.

Are you working a booth? If so, what's your goal? How will you attain it?

The Spoken Word

November 1, 2012

I gave it a shot at podcasting some of the news tidbits. It's 5 minutes. Let me know what you think. Thanks!

Alpheus is going from wholesale to Enterprise.

ITEXPO West Wrap-Up

October 8, 2012

I'm home from ITEXPO West in Austin. It was another great show for me. The folks at TMC did another wonderful job putting it together.

Jaime H. juggled my press room meeting schedule on Tuesday, despite my last minute schedule changes.

Leveraging Cloud Solutions in a Service Broker Model

September 21, 2012

Retirement Planning for TDM

September 13, 2012

XO rolled out in purple for the Channel Partners Expo in Orlando. The Rocks lounge at the Peabody has been rocking with the telecom folks drinking and talking and talking till the wee hours of the night - then up to do it again the next day. This show has been a long series of meetings and events mixed in with catching up with familiar faces, but then that is the trade show formula, right?

This show like so many lately has been taken over by Cloud, which is not surprising except maybe to the traditional Agent base. Personally I think that some of the CPExpo should be more along the NCTA model: fun mixed in with seminars on business planning, retirement planning and exit strategies.

So You Want to Speak at ITEXPO

June 21, 2012

As we get ready for the conference season again, I would like to pass on some wisdom to you from Ice T's 10 rules of public speaking : "Practice. Then, practice some more." Please, just run through what you are going to say at least once before you sit in that panel chair. For IGNITE sessions, speakers typically practice 10 times for just 5 minutes!

And keynotes: Don't kill us with your presentation.

Channel Manager Best Practices

February 17, 2012

On Tuesday, March 27 at 11:30AM PT, the Technology Channel Association (TCA) will hold the first ever Channel Managers Best Practices Forum at the Caesar's Palace in Las Vegas.

TCA's mission is channel education. The TCA holds monthly webinars for members and has developed a Certified telecom Professional program. In Vegas, the TCA will be holding our 5th Channel Chief Summit alongside this Channel Managers forum. With this event, channel managers will have the opportunity to network and learn from their peers.

Enchanting Keynote at Parallels Summit 2012

February 16, 2012



Guy Kawasaki was the keynote yesterday morning for the Parallels Summit 2012 in Orlando. (Vodka bar was open at 8:20 AM!)


Guy talked about the key points from his book,Enchantment .

One is You Must be Likable. Richard Branson of Virgin is likable.


5 Tips for Speakers

February 8, 2012

I'm not the best speaker. I'm still nervous and anxious before every talk, even when moderating. But I prepare for every talk - whether I am a moderator, panelist, keynote, trainer, or co-host. Here are some things that speakers do wrong:

1.

Social Media Channel Integration

February 7, 2012

An ITEXPO panel on Wed. discussed social media integration in the contact center. Sanjay Popli of LiveOps, Manuel Ramirez of Avaya, and Alex Quilici of YouMail spent 45 minutes talking about social media and call centers.

There are five steps a company needs to take to implement social media strategy in a contact center.

  • Monitor social channels
  • Decide on Relevance
  • Assign employees to tasks
  • Establish Policies
  • Design procedure for interacting with the rest of the Org

The contact center could be monitoring for leads, complaints or opportunities on social media platforms.

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