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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

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What Are They Feeding Enterprise?

March 9, 2016

After a 27 hour trip to Enterprise Connect, I can safely say that we have an unqualified me-too business. Video conferencing and collaboration - now called meetings and workflow - were printed on every booth. Here is what I saw.

Cisco demonstrated Spark, which I thought was for SMB, but is being pitched to Enterprise especially with its big hook into Salesforce.

TelePacific Goes National

March 2, 2016

TelePacific announced the acquisition of DSCI yesterday. This move provides many benefits to the service provider.

For one, it gives TPAC a national presence. TPAC's business (and network) is in Cali, Nevada and Texas.

It Will Be an Outsider That Kicks Your Butt

February 22, 2016

Bloomberg has an article about Facebook at Mobile World Congress and how FB looks like a competitor to telcos. FM Messenger, WhatsApp (that FB owns), SnapChat, Skype, Slack, and many other messaging apps are video and voice enabled (in many cases thanks to WebRTC). More minutes are moving away from telcos. At least, the US cellcos have realized that they are in the dumb pipe bytes business.

Telecom Tidbits #2429

February 17, 2016

PRIVACY

First up is Apple versus the FBI over end-to-end encryption on the iPhone. For privacy nerds, Barry Eisler's new book, God's Eye View, was a scary realization that the NSA has too much reach -- and very little oversight.

Over at AVC, there is a discussion about privacy - or rather whether you think Apple should bother - or if all info will be hacked, why not just let it out to stop terrorists and child porn??

How To Win at UCaaS

February 3, 2016

Wainhouse research says that the UCaaS industry will grow at a rate of 24% year over year. 8x8 is doing that with their revenue. "Total revenue of $53.2 million increased 29% year-over-year; service revenue of $48.9 million increased 29% year-over-year," despite still losing money.

Seeking Alpha wrote, "RingCentral's move upmarket is substantially increasing their revenue per seat and allowing them to drive the top line." Well, same thing at 8x8, which raised its ARPU to $369 from $305 last year.

Monday Morning Thoughts on Sales and Strategy

February 1, 2016

This testimonial for ANPI by an RLEC is worth listening to just to understand the thinking behind moving to cloud comms. Try at least the first 90 seconds.

Seth Godin's blog today describes not a pyramid, but a Frustum. Seth uses the music business as the example, but I see it in the telecom industry today.

The Gist of ITEXPO

January 29, 2016

ITEXPO just ended in Fort Lauderdale, where it was for quite a few years. (The Miami Beach Convention Center is being renovated.) Here are a few things I saw at ITEXPO:

SD-WAN is a better term than SDN (software defined network) and dynamic bandwidth is a better way to talk about it to your customers.

The data center is a pivotal part of any network - VoIP, Enterprise or Service Provider.

Channel Partner Take-aways from CVX

January 29, 2016

Channel Vision Expo is collocated with ITEXPO. This year MSP Expo was also collocated and Microcorp's Partner learning experience was down the street. (Telarus had an event the week before and Metro Connect for carrier execs was in Miami Beach the same week. It was Telecom week in South Florida, although I didn't see Sam Levine and a few other agents I usually run into.

Telecom Disruption

January 24, 2016

You read about disruption in other industries with household names like Dropbox, Uber, AirBnb and Netflix. Telecom is being picked apart the same way Craigslist started the revenue decline for newspapers.

No one makes voice calls any more. It is all text and chat.

Broadsoft's UCaaS Predictions

January 21, 2016

Broadsoft did a global survey of UCaaS penetration.

"The survey of 129 global service provider and industry leader respondents revealed cloud UC market penetration could grow 3x in the large enterprise segment, 7x in the mid-market segment and almost 5x in the small business segment by 2020."

Globally they surveyed 129 providers, which is less than half of just its base of US customers, about a third of its global clientele and about 5% of Hosted VoIP providers in North America. A small sample.

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