Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

hosted uc

Poised to Outperform

August 11, 2014

In an article from Seeking Alpha (login required), the title just hit me - Here's Why 8x8, Inc. Is Poised To Outperform. Then you read the article which pretty much quotes press releases and you realize that once again the financial writers know nothing about the tech and telecom space.

Is 8x8 poised to outperform the market? Let's look.

Cloud, Cloud, Cl...Shut Up!

July 31, 2014

Continuing from yesterday's Access is Still Pretty Good, Microsoft is trying to coach its partners on how to sell cloud services (like Office365) since it is different than how partners were selling Hosted Exchange and Small Business Server.

Microsoft's BAD TIP #1: Talk cloud, cloud, cloud with customers. It isn't about premise versus cloud. It is about Business Needs, Goals and desired outcomes.

The UCaaS Business Right Now

July 24, 2014

I wish I knew what the UCaaS business was. The UCaaS (Unified Communication as-a-service) business is projected to be $23.34 Billion by 2019, according to MarketsandMarkets.

"MarketsandMarkets forecasts the Unified Communication as-a-service (UCaaS) market to grow from $13.10 billion in 2014 to $23.34 billion in 2019. This represents a Compound Annual Growth Rate (CAGR) of 12.2% from 2014 to 2019." Those are some pretty specific numbers.

TBI Adds Voxox, MicroCorp Adds Alteva

June 20, 2014

I have written before about how crowded the Hosted Voice sector is. Apparently, that was a signal for master agencies to add more VoIP players.

Voxox signed up with TBI, who recently signed 8x8 to an extensive portfolio of service providers with VoIP offerings - like West IP, Cbeyond, CenturyLink and XO. I'm not sure how many VoIP players signed with TBI, but my guess would be 20.

Netflix is Insight into VoIP Quality

June 11, 2014

Netflix has an ISP rating to let consumers know how ISPs are doing delivering Netflix streaming video. Netflix is involved in a fight for the last mile with the largest ISPs in the US, especially Comcast and Verizon FiOS.

When your Netflix video buffers and buffers, some people call their ISP who has them do a speed test. Big deal.

One Way to Differentiate

June 3, 2014

My agent business (activity) has picked up considerably lately. Someone found me via my blog looking for a phone system that would integrate with ACT and Outlook. Doing some research, ShoreTel Sky and 3CX came up. Talking with a master agent I found out that Digium and Broadsmart do the integration as well.

A Look at ShoreTel Numbers

May 21, 2014

The WSJ posted revenue numbers from Shoretel. I am taking a guess that these would be industry average or demonstrate what all PBX vendors are seeing. ( could be wrong.)

"Recurring revenues, which consist of cloud monthly recurring revenues and support revenues, represented 40% of total revenue in the third quarter of fiscal 2014 and reached an annualized value of $130 million." So 30-35% of revenues are now coming from HPBX MRC.

Notes from Metaswitch Forum

May 13, 2014

Day 2 for me at the Metaswitch Forum 2014 in New Orleans. Here are some of the notes and tips:

Bryan Grimm of Metaswitch says that NOW is the time for Hosted PBX sales. The Big Opportunity is now.

The Hosted VoIP Crowded Picture

May 8, 2014

Microcorp just signed up 8x8 as a vendor. By my count, that is the 20th service provider that offers Hosted VoIP of some kind. 20.

Some are Broadsoft based; some are Metaswitch based; and some are home brewed versions (Asterisk/Freeswitch/whatever).

What's Missing in UC?

May 1, 2014

Why do people think UC is plug and play! Was Microsoft ever plug and play?

The biggest hurdle to Hosted UC installs is a competent technician on-site. Heck, even for telecom installs, a competent tech would be helpful to extend the demarc, run some cat5e or fiber runs, deploy the CPE, turn up the router (and plug it in), check for UPS, etc.

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