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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

hosted uc

A $19B UCC Business

September 25, 2014

In a CRN article, Bob Gutschenritter, director of UCC for Ingram Micro North America, was reported: "Gutschenritter said the UCC business as a whole is already a $19 billion business, with 7 percent year over year growth. He said that while Ingram Micro has approximately 40,000 transaction resellers, he estimated 10 percent of those partners are involved in UCC solutions."

Seems bigger than any estimate I have seen until you drill down to what UCC is for Ingram (or TD for that matter): PBX, video, tele-presence and primarily Cisco distributed by the VAD. I would assume that also means Microsoft Lync licenses as well.

The Not Unusual Alteva Dilemma

September 3, 2014

A private equity group that owns 6% of Alteva made a play to buy it all and take it private. That move failed. The most interesting comment Rob Powell made was this: "[Alteva] has been seeking a future in hosted UC, where it has found solid growth but no profits yet."

When you look at the INC5000 for revenue numbers for many hosted players, none are clocking the ball out of the park, despite years of trying.

The Next Step in UCaaS

August 27, 2014

The numbers are in - Infonetics: PBX market down 6%, Unified Communications up 31% from year ago - Hosted PBX or UCaaS is growing. Well, sure, from zero to a couple of hundred million in ten years. Yet we come to a crossroads now. The premise people are shrinking but slowly.

3 VoIP Studies to Skim

August 18, 2014

I like the responses when you survey your Everyday Jack and Jill. In this Survey: What Do People Really Know About VoIP? 'It may seem that what the average consumer knows and doesn't know about VoIP isn't very relevant to the technology's business uses." Despite over 10 years of "marketing" VoIP, "nearly 71 percent of the people we surveyed couldn't define what VoIP was without contextual cues." Awesome!

What do consumers worry about? No dial-tone without power; call quality; and specialized equipment.

What Did I Miss?

August 15, 2014

A couple of data center acquisitions happened (and some other notes). Shaw Communications, a Canadian cableco, came down to acquire the data center company, ViaWest, for about $1.2 Billion from the private equity owners. [pr]

The other move: Alpheus bought StratITsphere's retail datacenter business.

Poised to Outperform

August 11, 2014

In an article from Seeking Alpha (login required), the title just hit me - Here's Why 8x8, Inc. Is Poised To Outperform. Then you read the article which pretty much quotes press releases and you realize that once again the financial writers know nothing about the tech and telecom space.

Is 8x8 poised to outperform the market? Let's look.

Cloud, Cloud, Cl...Shut Up!

July 31, 2014

Continuing from yesterday's Access is Still Pretty Good, Microsoft is trying to coach its partners on how to sell cloud services (like Office365) since it is different than how partners were selling Hosted Exchange and Small Business Server.

Microsoft's BAD TIP #1: Talk cloud, cloud, cloud with customers. It isn't about premise versus cloud. It is about Business Needs, Goals and desired outcomes.

The UCaaS Business Right Now

July 24, 2014

I wish I knew what the UCaaS business was. The UCaaS (Unified Communication as-a-service) business is projected to be $23.34 Billion by 2019, according to MarketsandMarkets.

"MarketsandMarkets forecasts the Unified Communication as-a-service (UCaaS) market to grow from $13.10 billion in 2014 to $23.34 billion in 2019. This represents a Compound Annual Growth Rate (CAGR) of 12.2% from 2014 to 2019." Those are some pretty specific numbers.

TBI Adds Voxox, MicroCorp Adds Alteva

June 20, 2014

I have written before about how crowded the Hosted Voice sector is. Apparently, that was a signal for master agencies to add more VoIP players.

Voxox signed up with TBI, who recently signed 8x8 to an extensive portfolio of service providers with VoIP offerings - like West IP, Cbeyond, CenturyLink and XO. I'm not sure how many VoIP players signed with TBI, but my guess would be 20.

Netflix is Insight into VoIP Quality

June 11, 2014

Netflix has an ISP rating to let consumers know how ISPs are doing delivering Netflix streaming video. Netflix is involved in a fight for the last mile with the largest ISPs in the US, especially Comcast and Verizon FiOS.

When your Netflix video buffers and buffers, some people call their ISP who has them do a speed test. Big deal.

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