hosted uc

What is the Value Prop of VoIP?

April 16, 2012

"It is happening and no one seems interested in stopping it - that hosted voice services are rapidly becoming a commodity service," Dave Michels

"According to the Telecommunications Industry Association, wireless has become the preferred voice-services option. Wireless revenue in 2012 is forecast at $335 billion, while all other forms of fixed network voice revenue will only total $176 billion ($132 billion for wireline, $38 billion for broadband access and $6 billion in cable/television revenue)," blogs David Byrd of Broadvox.

Those are interesting numbers.

Posted in hosted uc, sales and selling, sip trunking, unified communications, voip

What is the Market Expecting?

April 1, 2012

Tuesday I was in Vegas at the Channel Partners Conference mainly for the TCA events. At the TCA Channel Chief Summit, Tiffani Bova of Gartner and Rauline Ochs of IPED Market Bridge Alliance presented research. The take away for me was in perspective.

No one buys the way most service providers sell.

Posted in CLEC, Marketing, VAR, VDI, agents, cellular, channel, cloud computing, conferences, email, hosted uc, managed services, mobile, mpls, msp, sales and selling, security, technology, telco

I Can Do It Myself

March 6, 2012

I hear this all the time: "I can do it myself!" Backup solution? No, I'll build one myself. Outsource your email? No, I can run my own email server. White-label VoIP?

Posted in Marketing, PBX, apps, backup, cloud computing, hosted uc, unified communications, voip

A Brief View of Integra Telecom

February 21, 2012

I interviewed Integra in Austin last year. Like quite a few interviews I do, I just can't find the time to write up the blog. It may seem like I do this blogging thing full time, but my bills still get paid doing consulting to ISP-CLEC-VOIP-MSO companies and being a telecom agent. It makes for a lot of juggling and long hours.

Posted in CLEC, channel, cloud computing, fiber, hosted uc, security, telecommunications, unified communications

What About Selling Cloud?

February 21, 2012

At The CPZ, the rest of the panel were cloud guys (VAR's and Hosted UC). This is a snippet of the conversation where the panel is talking about how transactional telecom sales are dead, long live the Cloud!

People deemed LD dead years ago (like when MCI went BK), too, but there are still a large number of agents and resellers making money on LD and pre-paid calling cards.

Until TDM is retired, agents will still be selling POTS, DSL and T1 - and making a living doing so.

Posted in CLEC, Marketing, VAR, agents, bandwidth, broadband, cableco, channel, cloud computing, hosted uc, msp, sales and selling, telco, voip, wireline

Telecom Tidbits on Presidents Day

February 20, 2012

On a LinkedIn group we are discussing SLA (service level agreements) and how they do not represent uptime. If you need uptime, you need redundancy. You need to build a resilient network. Netwolves has a solution called Bonded Broadband.

Posted in FCC, broadband, cloud computing, conferencing, disaster recovery, hosted uc, voip, xo

Educating the Channel with Certifications

February 7, 2012

One of the panels last week at ITEXPO was titled Educating the Channel with Certifications. When you consider that as a founding board member and current VP of the Technology Channel Association, education is a primary objective, this topic was relevant. The panelists were Louis Haynor, CSO at Alteva, and Jim Riley of Apptix. I didn't know that Apptix was an agent of Alteva and had been through their certification program.

Posted in agents, broadsoft, certification, channel, expo, hosted uc, sales and selling

Making Hosted UC Simple

February 2, 2012

Posted in hosted uc, voip

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