Peter : On Rad's Radar?
Peter

On Rad's Radar?

| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

im/chat

The Future of Media

September 30, 2011

The buzz is that email is dead. Oh, voice is dying also. And if you believe all the hype, sell your airline stocks since video conferencing and tele-presence will replace travel.

"A company's corporate website is the top source of new sales leads--second only to personal connections and referrals, and more than seven times more effective than social media, according to a 2011 Demandbase National Marketing and Sales Study released today by marketing technology company Demandbase and online business network Focus, according to an article in the Tech Journal South.

Posted in communications, email, im/chat, organizations, social network, telecommunications

The Latest in VoIP Updates

September 19, 2011

There is just so many press releases. I'd say news but much of it is not new (that is to say innovative) or really news worthy other than as tidbits of info to keep up on the sector.

Metaswitch got into the SBC market, because their clients didn't want to buy the market leader, Acme Packet. Level3 jumped into the SBC market with a new service: Managed SBC.

Skype bought Groupme for a rumored $80M. Groupme was a contestant at the second Startup Camp, that also had the makers of the Android desktop phone, Glass.

Posted in apps, broadsoft, cloud computing, conferencing, hosted uc, im/chat, mergers, startup, technology, telecommunications, unified communications, voip
td-cloud.png

TDCloud Joins the Fray

May 19, 2011

We have seen the hardware distributors moving into the cloud space. We saw that SYNNEX launched Cloud SolvUC as a unified communications play. According to the PR, the first nationwide cloud UC product. Umm, just from that marketing spin alone, I would suspect that SYNNEX did not have its finger on the pulse of this space.

Posted in Internet, VAR, agents, apps, channel, cloud computing, hosted uc, im/chat, saas, sales and selling, technology, telecommunications, unified communications, voip, xo

IBM's New(er) Strategies

March 29, 2011

Image via Wikipedia

At IBM's Lotusphere this year (Feb. 1), IBM rolled out strategies for Cloud and Social Media.

IBM identified 5 ways that partners could benefit from the Cloud. They are as follows:

Cloud Application Providers - deliver business apps via a subscription model through the cloud such as SAAS Cloud Builders - design, build and manage clients’ cloud needs, typically integrating with existing infrastructure. Cloud Infrastructure Providers - provide a public cloud infrastructure or Platform as a Service (PaaS) on which app can be hosted. Cloud Services Solution Providers - resell multiple public cloud services and offer complementary services such as training and integration. Cloud Technology Providers - provide the tools, services, and technologies, such as cloud management, billing metering and monitoring — that help clients use the cloud more effectively.

These are ways for VAR's to stay in the business of providing applications and associated services.

According to some PR sent my way, " IBM is the largest consumer of social technologies. As a company, IBM takes social networking seriously - to develop products and services, to enable sellers to find and stay connected with clients, to train the next generation of leaders, and to build awareness of Smarter Planet among clients, influencers and other communities.

Posted in VAR, Web 2.0, broadsoft, cloud computing, communications, conferencing, hosted uc, im/chat, linkedin, saas, smb, social network, twitter, unified communications

Super Charging the SIP Trunk

March 17, 2011

I was on a panel about Supercharging the SIP Trunk Sales by Broadvox. It sounded similar to the panel I did at CVX West 2010 on Upselling the SIP Trunk sale.

This one had to go a little more basic to What is SIP? SIP Trunking is how carriers power dial-tone to an IP-PBX. Beyond the definition of the term, there is the concept that this specification for a voice packet to provide dial-tone is the foundation of the Next-Gen Communication platform. Start with the SIP trunk as the basic circuit needed for communications.

Posted in Internet, PBX, VAR, agents, channel, hosted uc, im/chat, sip trunking, unified communications, video, xo

UC is on the Rise: No Kidding

January 4, 2011

Image via Wikipedia

All the trends, lists, predictions are out now. Of course, UC is will see record growth and Cloud Computing too. No kidding! They are both in infancy (relatively speaking), so there is nowhere to go but up. Any halfwit that "predicted" that is just blowing hot air into his blog, tweet and press release to get some SEO juice with the trendy marketing buzz words.

XO tweeted this: "about 75% of specs drawn up by companies looking 2 upgrade communications have some form of #UC on their lists"

UC is a garbage can term that some marketing team came up with.
Posted in PBX, hosted uc, im/chat, technology, telecommunications, unified communications, video, voip
common sense is super power

Day 1 Observations from Phoenix

October 26, 2010

I'm at the Broadsoft Connections 2010 user conference in Phoenix. The theme is Ignite Passion (for Hosted UC). These are some of my notes:

Broadsoft is pushing not just Hosted PBX but services they are calling CAAS (Communications-as-a-Service). Broadsoft released BroadCloud - video conferencing, web collaboration and IM/Presence, sold as a hosted service to the Broadsoft service provider, who then sells it to the end user.

Posted in VAR, agents, broadsoft, channel, communications, conferences, conferencing, im/chat, saas, sales and selling, telecommunications, unified communications, video, voip, xmpp

Making Money in IP Communications

January 20, 2010

In a room filled with VAR's, inter-connects and VoIP resellers (and one investor), our ITEXPO panel this morning discussed making money from IP communications.

How does the indirect channel make money from IP? It is SO different from TDM. This isn't really plug-and-play services. There are so many factors that will affect a deployment, like LAN assessment and DID mapping. And as Kevin Kelleher, EVP at Iwatsu Voice Networks, remarked, it is valuable to know How NOT to Lose money with VoIP deployment.

All the panelists agreed that it is mainly about saving money.

Posted in VAR, agents, apps, channel, cloud computing, communications, expo, im/chat, sip trunking, unified communications

What About AOL?

April 29, 2009

Tonight, Steve Case was on twitter tweeting, "Sad AOL went from being Internet pioneer/leader to also-ran. But still more there then most understand; hopeful can return to greatness." My replies were as follows: what they need are some young, hungry start-up execs, but what they will get is a stodgy exec that wants to cost cut and ride it out.

Why do I say that? Look at Embarq. Hesse had a couple months to pick a team and formulate a plan for the soon-to-be spun off Embarq. What did he do? Let's go with DSL and cost cutting.
Posted in Internet, Web 2.0, apps, broadband, im/chat

The Ultimate Hosted VoIP Service

April 29, 2009

What's the perfect VoIP Service?

I have seen so many VoIP Providers, I can't keep track. But that also means that the VoIP providers are not doing a very good job of Messaging, Positioning and Differentiating their offerings.

The only VoIP provider I know that has married Hosted Exchange with Broadsoft is Simple Signal. It makes sense to me because what is UM (unified messaging) but voicemail to email - everything in one box.

Google Voice does it as well. One inbox for Gmail and Google Voice.
Posted in PBX, broadsoft, im/chat, sip trunking, technology, telecommunications, unified communications, video, voip
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