Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Value-Added Services in the VoLTE World - Enterprises

From an enterprise value-added services perspective, voice conferencing could be a good one.  Enterprises still need to host conferences, so conferences that...

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Value-Added Services in the VoLTE World - Leveraging the Device

Looking at the subscriber from a different perspective, that is, one who is going to use the mobile device as an on-ramp...

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Value-Added Services in the VoLTE World - RCS

Mobile Value-Added Services (VAS) has historically meant any kind of service beyond voice where the service provider could charge an additional fee....

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You Can Get Fired for Choosing Dropbox: A True Story

An MSP is contacted by a publicly traded company looking for help managing their IT. When the MSP goes to the company...

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Open Source Software and NFV

Early this year, Dialogic commissioned STL Partners to find out more about how service providers view open source software in their networks.  I’ve...

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Research Firms Missed Again on UC

MarketsandMarkets states that the UCaaS market size is expected to grow from USD 17.35 Billion in 2016 to USD 28.69 Billion...

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End of Messaging?

Chetan Sharma has been discoursing on what he calls the “4th wave of mobile communications” for some time.  And I’ve commented on some...

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Billion Dollar Time Bomb

September 23, 2016

It used to be a celebration to hit a billion dollars in revenue in the CLEC space. It was like they crossed the finish line, because after they hit the billion dollar revenue mark, they went for beers and never looked back. And these Billion $ CLECs tumbled.

Intermedia was the first.

The Cyber-Security Threat

September 21, 2016

If you have read most of my blogs, you know that I am critical of speakers, especially keynotes. Usually it is a commercial, an advertisement for the company they work for, which is total crap. Who wants to sit through that?

Chris Richter, Level3 SVP of Global Security Services, did a great job as the keynote for Microcorp's One on One event.

The Sub-Agent Dilemma

September 20, 2016

Fresh off coming back from Microcorp's annual partner event (and 30th Anniversary party), I am reflecting on conversations with the partners.

Some are wondering what vendors to look at. Who is real and who is not. Who will be around to pay commissions in three years?

The State of UC&C - Part 3

September 14, 2016

I have a lot of snippets on the UCAAS and UC&C space to share, in no certain order.

We have seen consolidation in the contact center space - ININ-Genesys and others. It isn't over yet. There are too many players in the marketplace, and for right this moment money is still cheap.

Freemium UCaaS by OnSIP

September 14, 2016

Skype is Taking Share

September 12, 2016

Microsoft beat Salesforce in the enterprise SaaS market in Q2, according to Synergy Research Group. "Microsoft was only number two with 7.9% market share of the global enterprise Software-as-a-Service industry in H1 2015." Now in "Q2 2016 resulted in Microsoft taking 15% of the enterprise SaaS market, beating Salesforce's 14% share."

NoJitter did a reader survey about Skype4B. Gary Kim has the break down HERE.

Where is the Demand?

September 8, 2016

There are a number of external sales channels: franchises, affiliates, referrals, VAR/inter-connect, systems integrated, agents/brokers (to name a few). It works for more industries than just telecom, real estate and insurance.

All those models are for Sales. Remember though that isn't the same as demand or lead generation or any marketing.

Contact Center Consolidation

September 7, 2016

Rumor was that Genesys was trying to buy Avaya's contact center business. Next thing you know, the announcement is that Genesys bought Interactive Intelligence for $1.4 Billion. The PR says that it will to Create the World's Premier Omni-channel Customer Experience Company. Last time I heard that was when NICE bought Incontact.

Big Data Comes to Bosses with Prodoscore

September 6, 2016

As We Close Out the Summer

September 2, 2016

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