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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

AirHopper: Even Air-Gap Networks are Not Secure

It’s a good time to be in the Cybersecurity business. Quite often, highly secure computers are disconnected from the outside world so...

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The era of the hardware-based media server is over -scaling software-based media servers

As the telecom world moves closer and closer to software- based infrastructure, many questions are being asked about scalability of these...

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Brochures

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10 Reasons Why Microsoft is Winning

With new CEO Satya Nadella at the helm, Microsoft is changing and into something it needs to be. A company embracing a...

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Recognizing the Similarities Between WebRTC and VoIP

Next week I’ll be giving a keynote at the WebRTC Conference and Expo V.  When I last gave a keynote at...

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Invisible is Good Design

The whole idea of being a technology provider is that you make the technology invisible to the customer. They just have...

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VDSL and Vectoring are Important Parts of Broadband Deployment

By: Wendy Zajack, Dir. Product Communications, Alcatel-Lucent

From original on Alcatel-Lucent corporate blog

A few months ago our home WiFi slowed to a crawl. At first we thought it was a temporary thing, but after my son ran a diagnostic there was a problem with our high-speed broadband.  

While the technician was fixing it, he mentioned that for an extra $10 a month we could get a faster plan.  Living in the US we already (in my opinion) pay enough for our monthly broadband package so I immediately said ‘no.’ But I told my kids that IF they wanted to pay for it … we would consider it.

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Schizoid Tails of the ILEC

June 17, 2014

Sitting in the belly of the beast today as I listen to AT&T talk about DSL, U-Verse, ASE (switched Ethernet), LTE and other products. It's interesting to hear AT&T talk about the $21 Billion that they spent on the network in 2013 and the same amount for 2014. (It isn't all wireless CAPEX; it is also wireless network CAPEX and spectrum acquisition costs.) But this weekm the Ma Bell PR machine said, "AT&T Wants to Replace DSL with Wireless in TDM-to-IP Transition Trials" [telecompetitor] Why would Ma Bell dump more capital into a network that they are going to transition?

They may spend on U-Verse like they did in Connecticut before selling off SNET.

Why Marketing Matters

June 15, 2014

Wed. morning at the FISPA event in Atlanta I will be presenting on Why Marketing Matters, followed closely by a Q&A session with Bullseye Telecom's Tim Basa on Sales & Marketing.

You can see the slides HERE. The main point: today marketing is everything. It is internal and external communication.

Technology Channel Association Changes Taking Place

June 13, 2014

The TCA (Technology Channel Association), a non-profit trade association for channel partners that I helped found in 2008, has made a few announcements.

TCA President Jeff Ponts writes, "We have expanded our relationship with Cloud Partners, and have signed strategic relationships with CompTIA, and the Baptie Group to meet our goals." The main goal of TCA is education of the channel - all segments of the channel.

"The cornerstone of the TCA has always been the Certified Telecom Professional (CTP) exam. It was rolled out in 2010 and is now on its third revision to meet our industry's expanding role in supporting our members.

TelePartner Training

June 12, 2014

The Load on Cable

June 12, 2014

Yesterday, I wrote about how if your Netflix is buffering on your broadband connection, then how can you expect VoIP to work. I wanted to add to that post because I don't think that telecom salespeople (or channel partners) are doing a good job explaining two things to prospects: (1) the difference between dedicated Internet access and broadband; and (2) how vital Internet is to a business today.

Your business probably relies on some research online, right? We don't go to a library or have too many reference books or get the daily newspaper or monthly trade journal, so the news and info come from the web.

Netflix is Insight into VoIP Quality

June 11, 2014

Netflix has an ISP rating to let consumers know how ISPs are doing delivering Netflix streaming video. Netflix is involved in a fight for the last mile with the largest ISPs in the US, especially Comcast and Verizon FiOS.

When your Netflix video buffers and buffers, some people call their ISP who has them do a speed test. Big deal.

Looking Beyond the Quarter (or the Month)

June 10, 2014

Great thought this morning from Nicholas Bate:

Clear objectives for the quarter-rewarded by bonuses/or not-do tend to get individuals to focus on the quarter. But what's getting them to give attention to the longer term, the neglect of which has been the demise of all once robust, thriving and great firms?

Yesterday, Hugh MacLeod took a shot at high quota as a de-motivator. "when it comes to leading a team, you have to set achievable goals. Build your momentum.

Vendor Buys Its Platinum Partner

June 9, 2014

"Vertical Communications, a provider of business communications software, announced that it has merged with Fulton Communications, a national systems integrator of voice, data and video communications technologies and one of the Inc. 5000 "fastest growing companies in North America."" Fulton is a Vertical Diamond Partner, who has sold more Vertical solutions over the past two years than any other channel partner."

"The new combined company will offer business customers vendor-direct communications technology solutions, including cloud and premise-based enterprise telephony, unified communications, and vertical-market voice applications, as well as a local presence for direct sales, support and professional services in major markets across the United States." [press release]

One Master Agent thought this was notable since the software company is looking for more direct sales (rather than rely on the channel). Many of the Master Agencies are in fact running a direct sales force in the background behind their prominent indirect sales model.

Cloud Should Transform Business

June 5, 2014

While working on a project, I keep thinking that the focus is on replacing current service - and that just doesn't make sense. Not everything that works on-premise can be jammed in the cloud and work the same. And it shouldn't.

This headline from ZDnet caught my eye: Urge to transform the business drives SaaS surge.

Easing into Cloud Services

June 5, 2014

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