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How is Successful Marketing like a Successful 401K?

By Rich Tehrani on Wednesday, Jun 19

I was recently interviewed by Content Marketing Examiner on the topic of content marketing and in this interview you get to hear...

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Tagged content boost, content marketing, marketing

Effectively Telling Your Product's Story

By Rich Tehrani on Tuesday, Jun 18

One of the most interesting aspects of my career is watching the thousands of companies I have met over the years make...

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Tagged advertising, kodak, mad men, marketing

Dialogic and Cisco Round Out Day's NFV News

By Rich Tehrani on Tuesday, Jun 18

It’s been a busy week regarding NFV and the software telco (R)evolution. First off Dialogic had some solid thoughts on six of...

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Tagged cisco, dialogic, network functions virtualization, nfv, software telco

The Big Deal about Big Data Analytics

By Peter Bernstein on Tuesday, Jun 18

By Greg Owens, Senior Director Customer Experience Solutions Marketing, Alcatel-Lucent

The rise of big data is causing service providers to ask some big questions: How should we store our data? How long should we keep it? What parts of it are relevant to our business? Most importantly, how do we get value from it? To turn big data into a big deal, service providers need to extract insights that can help them make smart business decisions and improve the customer experience.

The value of big data is all in what useful and actionable information it can provide. I find it exciting to see how service providers use big data analytics to gain new insights and solve complex problems. With this post, I’ll look at some new research by industry analysts and three key opportunities that big data analytics presents to service providers.
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Tagged Alcatel-Lucent, analytics, Big Data, customer expereince, Greg Owens, QoS | Responses

WebRTC: The Revolution Won't Occur Without a Media Server

By Jim Machi on Tuesday, Jun 18

Next Thursday at the WebRTC Conference and Expo, I’ll present a conference keynote that might not be exactly what attendees expect...

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Tagged Atlanta, Internet Protocol, Media server, PSTN, Public switched telephone network, Voice over Internet Protocol, Web browser, WebRTC | Responses

Software Telcos Based on NFV Want Less Equipment Provider M&A

By Rich Tehrani on Tuesday, Jun 18

Mergers are nothing new but about a decade ago in the telecom market they reached a fever pitch when SBC purchased AT&T...

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Tagged at&t, etsi, nfv, sbc, sdn, software telco, wireless

Linux Foundation Embedded Solutions Director's Case for Open Source and Connected Car

By Suzanne Bowen on Monday, Jun 17

The car of 2013 is different from the one I learned to drive, a 1974 Ford Maverick with rear federal bumpers, aluminum...

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Tagged Connected car, Ford Maverick, Ford Motor Company, Linus Torvalds, Linux, linux foundation, Mercedes Benz, open source, Original equipment manufacturer, rudolf streif, Tata Elxsi | Responses

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Everyone Uses Conferencing

December 19, 2012

One of the first cloud voice services was audio conferencing. Audio and web conferencing are a big component of UC&C (unified comm and collaboration). I am as guilty as the next agent in not pushing enough of this product.

There are a lot of providers, including quite a few free ones. Apparently, politicians like using the free ones:

"During the 2012 election, both Presidential campaigns racked up millions of FreeConferenceCall.com minutes -- President Obama's campaign used over 1,000 FreeConferenceCall.com accounts and millions of conferencing minutes. Governor Romney's campaign also had multiple accounts and totaled considerable minutes of conference calls, although far less than the Obama campaign. This was the second consecutive national election where both presidential campaigns used FreeConferenceCall.com."

Posted in conferencing, politics

Tagged: conferencing : Related Tags: election presidential, presidential campaigns, conferencing, freeconferencecall, campaign, minutes

A Little Bit of Tuesday News

December 18, 2012

365 Main returns to the data center space with its completed $75 million acquisition of 16 data centers, in the US from Equinix. Some Equinix execs came along with the acquisition. The data centers - located in Buffalo, Chicago, Cleveland, Dallas, Detroit, Indianapolis, Nashville, New York, Philadelphia, Phoenix, Pittsburg, San Jose, Seattle, St. Louis, Tampa and Washington D.C. - seem like the former Switch & Data facilities.

Posted in PBX, data center, hosted uc, mergers, voip

Tagged: 8x8, broadsoft, cbeyond, clearwire, data center, google, hosted pbx, mergers, sprint : Related Tags: million, sprint, interesting, hosted, third, clearwire

2 Small Acquisitions

December 14, 2012

Zayo just can't help themselves. Zayo is spending $22 million to acquire Litecast/Balticore, LLC. "Litecast owns and operates the leading Baltimore metropolitan fiber network, connecting over 110 on-net buildings, including all of the city's major data centers and carrier hotel facilities. Litecast is focused on providing dark fiber and ethernet-based services to a concentrated set of Baltimore enterprise and governmental customers, particularly within the healthcare and education segments." It fills in the greater DC area for Zayo.

Alpheus today announced that it has acquired Net Star Telecommunications Inc. Net Star was Houston's 3rd largest ISP in 2006, according to the Biz Journal and the company website. No financial details were available.

Posted in data center, ethernet, fiber, mergers

Tagged: data center, ethernet, fiber, mergers, zayo : Related Tags: litecast

Fill 'Er Up

December 11, 2012

Many business models are at odds with the customer wishes.

Airlines want full planes. Customers don't want to be sardines and have bags checked for them.

Consumers hope that not everyone is using the Internet at 8 PM.

Posted in ISP, cellular

Tagged: airlines, cellular, customer service, isp, UX : Related Tags: model succeed, business model, business, customers, model

Regulating the Internet

December 10, 2012

While the ITU / UN take over of the Internet was being debunked, AT&T has been making moves of its own. They even have the help of the Astroturf groups as they try to dismantle the copper plant and reassert their Monopoly. (more about that at WSJ)

The FCC is working on two fronts.

Posted in FCC, Internet, duopoly, off topic

Tagged: duopoly, fcc, FCC, rant : Related Tags: neutrality rules, sprint, internet, broadband, court, network

RBOCs Declare War on CLECs

December 6, 2012

This is a letter from telecom lawyer Kris Twomey to the members of FISPA, an association for ISP's and CLEC's. I know that Politics and Regulatory talk puts you to sleep or bores you or you don't have time for it - but these proposed changes to the Telecom Act WILL affect you!

"One of the questions I am often asked by ISPs considering starting CLEC operations is whether access to unbundled network elements ("UNEs" or "the copper in the ground") will continue in the future. My response has always been something like, "Of course, the Telecom Act guarantees it.

Posted in CLEC, FCC, ISP, ethernet, politics, telco, wireline, xo

Tagged: att, congress, copper, duopoly, ethernet, FCC, forbearance, lobbying, politics, vz : Related Tags: copper loops, network transition, clecs essentially, telecom regulation, facilities based, telecom

Beware of Cable

December 6, 2012

On the one hand, you have the Top MSO's - Comcast, TWC, Cox, Charter, Cablevision and Bright House - taking market share rapidly, primarily due to its better broadband bargain and its willingness to build out fiber.

On the other hand, cable sells a commodity item at low prices. Obviously, not just cable prices are low, T1's are under $300 in major areas; EoC is inexpensive; and Internet bandwidth in major hubs is under $1 per MB! It is taking more and more sales to make a living.

Posted in VAR, agents, cableco, channel, duopoly

Tagged: agents, cable, cableco, duopoly, ilec, mso, rboc, var : Related Tags: monopoly mindset, beware cable, service provider, selling broadband, broadband circuit, cable

It's About Stats and Studies

December 4, 2012

Here is a collection of some stats and studies for your reading pleasure.

(1)

Mary Meeker's 2012 Presentation On The State Of The Web is a good read despite being heavily mobile. She spends quite a few slides pointing out how SO many industries have been disrupted side-swiped by technology, especially Internet enabled apps.

(2)

"The worldwide Ethernet switch market, which had grown in large part due to the adoption of 10 Gigabit Ethernet technology in the data center, contracted in the third quarter, with revenue dropping 4.4 percent, according to analysts with IDC." [eweek]

(3)

Posted in Internet, PBX, apps, broadband, mobile, sales and selling, sip trunking, unified communications, voip

Tagged: broadband, internet, mobile, pbx, sip trunking, tdm, UC, voip : Related Tags: third quarter, stats studies, frost sullivan, market, quarter, revenue

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