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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Communications Tech Development = Code + Human Resources > Enter OpenSIPs Summit 2017 Amsterdam

A big difference between a successful communications technology corporation, startup or project and a flop is the development of the solution behind...

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Telecom Tidbits (part # 2450)

Amazon Using Trojan Horse Approach To Go After Smartphone Voice Market. Amazon is agressively pursuing the voice personal assistant market, focusing...

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Telecom Tidbits (#2449)

Telecom is still broken. Ordering a 1GB Internet port in a Lit building has turned from a 2 week turn up...

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Shock! IBM Reverses Telecommuting Policy. Here's Why

It's mind-boggling. It's incredible. The biggest news in tech culture is without question  the reversal by IBM regarding a telecommuting policy which...

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What does having no PSTN lines really mean?

There are firm actions starting to take place about PSTN sunset.  What this means is that our landline networks that we...

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10 Seismic Communications Trends Creating Billions in New Value

People need not apply in our brave new communications future Communications was once a person-to-person mechanism allowing individuals to collaborate or share...

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The Importance of Good Call Progress Analysis with Software Media Servers

Robo-Calls are rightly getting negative press and regulation. But Call Progress Analysis (CPA) has many legitimate uses beyond enabling Robo-Calls. Dialogic has...

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Lesson from the Penn State Scandal

November 9, 2011

Companies make mistakes. For instance, Netflix goofed on how the new pricing plan was introduced to customers. Or Google killing the Gmail app for Blackberry. Even HP killing the tablet.

Juniper, TWC Have a Bad Day

November 7, 2011

TW Cable had a nationwide outage this morning as reported on twitter and TheVerge. Internet slowdowns and outages were still being reported by Noon Eastern time.

According to the NANOG chatterbox, Level3 & TWC are having the same problem: it appears that Juniper routers are doing a core dump due to a BGP advertisement that triggers a bug.

Presidio, Best Buy Make Acquisitions

November 7, 2011

Big day at Best But as they buy out the stake in Carphone UK and pick up an MSP.

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Bloomberg reports, "Best Buy Co., the world's largest consumer-electronics retailer, agreed to buy Carphone Warehouse Group Plc (CPW)'s stake in their U.S. mobile-phone joint venture for 838 million pounds ($1.34 billion) and close the U.K. stores it opened less than two years ago."

So Best Buy goes deeper into mobile retailing (well, not sharing profits on its Best Buy Mobile stores).

Do You Need an Audit?

November 4, 2011

The FCC wouldn't have spent so much time this year on billing problem is cramming or third party billing to your phone bill. Again so big that the FCC had to workshop the issue after three dockets - 09-158, 11-116, 98-170 (from 1998!!).

Members of the Society for Telecommunications Consultants perform audits, assessments and even TEM (telecom expense management).

So Who is Going to Buy XO?

November 3, 2011

I got asked this question again today: Who is going to buy XO? I think we can almost all agree that Carl Icahn would like to sell his company.

XO had 2010 revenue of $1.5 billion, only $8 million more than 2009. So that's flat.

E-Solutions for Sale?

November 3, 2011

Can I Have Siri Without the iPhone?

November 2, 2011

In this TMC article, Tammy Wolf writes about a few hot tech trends. This one is surprising.

The iPhone 4S' Siri and IVR technology: One of the most talked-about features on the all-new iPhone 4S, the virtual assistant application Siri makes it possible for smartphone users to perform everyday tasks only using the sound of their voice. Using interactive voice response (IVR) technology, which has long been used by contact centers and enterprises for customer assistance, applications like Siri are designed to remind you about important meetings, help you draft e-mails and place calls, and basically function as your "co-pilot." With similar applications continuing to pop up, the recent emergence of an Android knock-off called "Iris, and Siri's potential functionality on the iPhone 4 and iPod Touch, it's looking like IVR may become a permanent staple in the design of smartphones.

EarthLink Buys Some Synergy

November 1, 2011

EarthLink is buying two divisions from Synergy Global Solutions: its IT Solution Center, a 24-7 help desk and network operations center, and its cloud-hosted application business, according to Buffalo News.

EarthLink gets relationships with about 120 VAR's that laready sell the Solution Center and hosted application services. That's probably as valuable as the NOC itself.

"In addition to the Solution Center, EarthLink is acquiring Synergy's cloud-based application service which provides end-to-end hosted IT capabilities for the environmental services vertical market.

Channel Ethics: Part V

November 1, 2011

Recently, I learned that a Channel Manager is also an Agent. I asked him about it and his reply: Who better to manage agents than an agent. It makes sense on the surface (like partison). And it is not uncommon.

Agents Need Training

November 1, 2011

According to David Byrd of Broadvox, agents and VAR's need more training when it comes to SIP. As he wrote in his Wild Mushroom post, "Too often we encounter a situation where an agent sells a SIP Trunk with no understanding of the difference between it and a PRI. This can lead to a disastrous situation. First, an agent needs to understand that the bandwidth require per phone call is more with G.711 not less than a PRI.

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