Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Boingo, GigSky, XCom: Why my Europe Connectivity was Awesome

A while back, I had a chance to go to MWC (news and analysis) in Barcelona, Spain and like many of you...

Full Story »

WebRTC Disruption is Reaching IMS and Catching the 3GPP's Attention, But Where is eMRF?

The 3rd Generation Partnership Project (3GPP), the uniting body of telecom standard development organizations, has taken notice of WebRTC. And that...

Full Story »

This is How You Do Social Media!

I received a surprise package at my doorstep today from Bright House. It seems that my tweeting about the Tampa Bay...

Full Story »

The Wearable Tech Futures

Amid all the noise about the growing Internet of Things market comes the announcement that Nike is disbanding its FuelBand team....

Full Story »

Why Pivot?

In business, a pivot is a strategy change (especially in Lean Startup processes). When you look at brick-and-mortar companies like RadioShack,...

Full Story »

Thoughts on the Industry Right Now

All the forecasts: have any of them been accurate? Or is it just a way to sell reports? If it is,...

Full Story »

Hosted PBX Sales Increasing

Blame some of it on the TDM-to-IP transition, but a lot of the reason that Hosted PBX sales are increasing is...

Full Story »

Is the BSA Relevant?

August 26, 2009

I received yet another press release from the BSA (Business Software Alliance). It was about a funny video. Why the PR firm thought it was relevant to me is astounding.

It got me thinking. Is the BSA losing relevancy?  Two things are shaping the commercial software world:  SAAS and Open Source.

The BSA's job is to stop piracy - in the US mainly.



TEM and TAM

August 25, 2009

There's a lot of buzz about TEM in the Industry now. Telecom Expense Management. It's about controlling the costs of telecom. It's a big expense especially for multi-location and Enterprise companies. 

TAM is telecom asset management which means it tracks cell phones and laptop data cards.

UC is like a Gym Membership

August 24, 2009

Trends for 2010

August 24, 2009

In speaking with Microcorp today about their agent event in October in Atlanta, we were discussing a panel on Trends for 2010.  It's not so much about the vendors, it's about the services that the vendors are offering that will become the next revenue stream for the channel.

This ties in with a TCA listserv discussion about Alternative Streams of Revenue for the Channel Agents. TCA will be hosting an agent call about Electricity with a couple of agents who have been selling electricity to businesses in unregulated states for a while. (Paetec offers this to agents as well).  Other topics include Web Strategy (like Lead Generation through Search Engine Marketing (SEM) and Social Media Marketing); SAAS; 4G; the Cloud; and Managed Services.

It won't be enough to just sell TDM in the future, you will need partners to offer Telecom Expense Management (TEM) and Auditing as well as all the new services coming down the pipe (electricity, SAAS, cloud, 4G, VOIP, SIP Trunking, etc.). 

Maybe we are heading into Master Agency 2.0 - the dawn of an era when the master agent will have to be more than a collection of carrier contracts. What do you see that you might need from your Master Agency in the future?





Could They Make It Any More Difficult

August 23, 2009

A client who ordered a 2xT1 MIS in March wants a stand alone Internet T1 at the same location to segment some traffic. Trying to pull a simple contract for this customer is a bear. Why?

DUNS number given to me by the carrier in March. Not found.

Leveraging CDNs to Maximize Network Efficiency

August 20, 2009

At IT EXPO WEST I will be moderating a panel on Leveraging Content Delivery Networks (CDNs) to Maximize Network Efficiency. Our panelists will be Zeugma Systems, Voxeo and Voxel dot Net.

While we hear discussions all the time about CDN, not many folks know what they are, how they are designed, or what it means to the customer experience.

The session description explains that "the network throughput has become the bottleneck in delivering high quality video.

Developing Profitable Web 2.0 Solutions

August 20, 2009

Interview with Level3's Schlagbaum

August 20, 2009

This Q & A with Craig Schlagbaum, Vice President, Indirect Channels, Level3 comes from their monthly newsletter and is printed with Craig's permission.

Q: What is the top reason that partners should sell Level 3 today?
A:It's been about two and a half years since we launched the program, and our customer's experience today is the best it has ever been after integrating seven other carriers. We're now meeting our CCD set/met and our standard intervals at 90/90/80 percent of our goals which means customers are getting installed on a timely basis.


One Phone Soon?

August 17, 2009

I look at the new IP Phones and wonder: Are they morphing into a cell phone?

I like cordless handsets, mainly because I walk when I am talking. It helps me think and it sounds better for the caller. And I use a corded headset.

Have You Considered This?

August 14, 2009

An interesting discussion on one of the lists started as VoIP Redundancy for ITSP's and quickly went on tangents. One tangent here hits the nail on the head:

I think the hardest part of this is that a modern business switching from traditional to VOIP is usually used to completely segregated networks. I know I at least always prefer deploying VOIP on completely separate infrastructure as much as possible, but the selling point of cost savings usually overrides this. The effect of this is that now what happens on a company's existing data network (or has already been happening for some time) can now effect voice quality and reliability, but the blame and burden of proof still comes back to the VOIP provider.

Featured Events