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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Will VoLTE and the iPhone6 Finally be the Vehicle to Monetize Mobile Video?

VoLTE doesn’t just mean Voice over LTE.  It also means Video over LTE.  IMS/LTE includes support for IR.94 which describes how...

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Alcatel-Lucent aims to Position Small Cells Everywhere

With the introduction of Apple’s iPhone 6 Plus with resolution levels the company calls Retina HD at a whopping 1920x1080 pixels, we...

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Smart Cities Will Make Our Lives Better

By: Anthony Trinh, Integrated Marketing Assistant, Alcatel-Lucent

The Internet of Things (IoT) is enabling the world around us to exchange data via a common network. This data will actually help us to understand the ‘things’ (objects and devices) in our lives and make sense of it. But how does the IoT improve our lives?

By 2020, the IoT will connect more than 26 billion devices and almost anything – your connected car, your dog’s collar, and even your entire city – will be able to communicate with each another. Cities are getting bigger and there are a lot of opportunities to streamline operations and manage scarce resources with IoT technology. Innovations in IoT technology are helping public and private organizations gain in-depth insight into the needs of their communities. Cities will become smart – developing strategies to improve their infrastructure, plan for long-term growth, create more energy-efficient environments, and keep people safe.

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Big Data for Better Operations - The Use of Analytics in the Connected Home

By: Alan Marks, Senior Product Marketing Manager, Alcatel-Lucent’s Motive Customer Experience Solutions

The increasingly competitive broadband market has service providers facing new challenges as they deliver services to today’s Internet-connected home. One challenge is delivering technical support for the rapidly increasing number of Internet-connected devices in the home. Consumers are now connecting gaming consoles, smart phones, tablets and other devices to their residential gateway, and their broadband Internet service. In light of this increasingly complex and dynamic technological landscape, it is no surprise that service providers have turned to analytics to better understand their customers’ needs.

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How to Choose Between iPhone 6 and iPhone 6 Plus

For the first time ever, Apple introduced two phones of different sizes at once. This is a huge deal for the company...

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Sorry Apple, This is Really Samsung's Month

I find if you write about Android or Apple, you are often a target for people who will flame you on social...

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Rich Tehrani Thoughts From California

I've been on the road in Vegas and California over the past ten days or so. Here are my thoughts. The Venetian...

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Why You Are Going to Need The Channel

December 22, 2009

Hello, VoIP Providers. How are the sales going on your Hosted PBX? I'll bet you are selling SIP Trunking -- at a savings on regular PRI pricing, right? Nice. Lower the revenue while fixed costs increase.

Broadband Stimulus in the Middle Mile

December 21, 2009

What is the Middle Mile? It's the feeder system that delivers fat pipe to America outside of the top 8 metros - Dallas, Chicago, DC, Atlanta, LA, NYC, San Jose, Miami. Many of the top 70 MSA's have multiple fiber runs connecting them back to these 8 Internet hubs. It's the rest of America - outside the top 70 cities - that need some fiber in the Middle Mile. This is the fiber that will light up some POP's, NOC's, wireless towers.

New Year's Resolutions Going Social

December 21, 2009

In reading about Pat Phelan giving up smoking, I saw his mention of the Philips DirectLife is making exercise and weight loss a social thing. If you like the NordicTrac, the social piece is the "iFit® Live allows you to experience trails all over the world. Work out with Jillian Michaels, race against your Facebook® friends and receive automatic workout downloads every day!" 

By sharing your goals to quit smoking and lose weight with your friends and family, you can get support. Not everyone can afford a coach or personal trainer.

What Matters Now

December 16, 2009

Seth Godin released a free e-book titled What Matters Now. It is a collection of thoughts from many folks. Rich and I didn't get tagged to submit, but I'm following Seth's advice to add my thoughts here.

Seth begins by writing:

It's The Customer Experience Stupid

December 14, 2009

I'm flying today on AA. They will charge your credit card for everything -- even the unfiltered, warm, smelly air if we could - airline. You can speak to a human at the airport gate who will tell you to call the 800 number, who will tell you to do it online. 

This same airline will charge you for snacks (no free peanuts, but $4 for a bad cookie <-- who makes a bad cookie?!) and for checked baggage. And they still lost $359 million - while pissing off their customer base.
 
I watched as they told a passenger he was going to have to check his bag at the gate for $20 because his wheels put it 4 inches outside the box.



Why Should an Agent Rep Your Stuff?

December 13, 2009

Many telecom execs think that agents are a free sales staff. I get calls all the time from people that want me to rep their services. I'm certain other agents do as well -- and master agents more than anyone.

Here are 5 things to think about before approach an Agent:
  1. What is your Value Proposition? As an unknown brand, why would an agent sell your stuff instead of a branded quantity like Level3, XO, Packet8, New Edge, etc.?
  2. Do you have the marketing available to support an agent?



Cellular Blues

December 12, 2009

It's a blue holiday for the cellular networks. Apparently, AT&T would like you to use your iPhone way less than you are. It's abusing their already tired network. The funniest response to this was by Fake Steve, who also happens to point out that the only innovation is in financial engineering.

VZW has doubled early termination fees for smartphones. The FCC is looking in to that.

Sprint is raising fees (that look like taxes but aren't) because they need some profit.



Is Cable-like TV Almost Extinct?

December 11, 2009

According to Qwest (via GigaOM), Pay-TV won't be around in 5 years. With the tech  crowd, Hulu, YouTube, iTunes, NetFlix and other streaming media services are replacing TV. (NYTimes has an article about someone doing that here.) One of my ISP clients has a fat pipe to his house, an HDTV antenna for local channels, and then just uses AppleTV and online content for entertainment.

Why are we reading about this? (Why am I writing about this?) Because the music business was too slow, stupid and greedy to catch on to the Napster craze.

Will You Be Extinct?

December 9, 2009

Yesterday I had lunch with XO's Tom Gorey and Peter Davis. We spoke about the fast changes taking place in the channel space. Tom used to work for Ingram Micro, so he understands the VAR space as well. 

The big issue for both VAR's and Agents is that the price pressure on hardware and telecom services is shrinking margins and commissions fast. We all remember when Internet T1's were $1500.

A Few Words with ACC

December 3, 2009

While at the Microcorp One-on-One event I had a chance to sit down with the president of ACC Business, JD Baker.  We talked about the changes in the portfolio in 2009 (now that all the Baby Bells have transformed back into Ma Bell).

Baker thinks that the second half of 2009 will be stronger, since the first half of 2009 was kind of soft.

The next strong service will be Ethernet. EaMIS utilizes Ethernet transport to establish connectivity for a customer for managed internet service. This was rolled out in 2009 - at very competitive pricing - at a time when businesses were looking for Ethernet in place of TDM. (Businesses growing out of Broadband are used to a Cat5 hand-off and inexpensive switches).



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