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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Chelsea Manning: Top U.S. Traitor and Leaker, May Become Senator

History Will Remember the U.S. Government as Going too Easy on Hackers and Leakers Photo courtesy of APThe United States made a...

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The End (and Beginning) of a Good Thing

After approximately 13 years and over 650 Tuesday morning blogs for Dialogic (and actually one last Thursday and this past Sunday), this...

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STP's Just Keep Going

  When I’m meeting with customers, usually I do a brief overview of our product line.  While we have all the cool...

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The Evolution of the Software Media Server

As part of Intel in the late 1990’s the Dialogic division saw a window into the incredible processing power of the forthcoming...

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Considerations for Cloud Based SBC's Part 2

  As Infrastructure as a Service (IaaS) takes hold, which means there are key communications infrastructure nodes running your business that are...

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Chess Master Dorsa Derakhshani Left Iranian Oppression for the U.S.

The origins of chess are not 100% known. Historians believe it was invented in India or China but either way, it spread...

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IVR in the Age of Siri and Alexa; Evolve or Die

We'd like to apologize in advance for the dramatic headline of this post, especially the evolve or die part but there is...

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Lesson from the Penn State Scandal

November 9, 2011

Companies make mistakes. For instance, Netflix goofed on how the new pricing plan was introduced to customers. Or Google killing the Gmail app for Blackberry. Even HP killing the tablet.

Juniper, TWC Have a Bad Day

November 7, 2011

TW Cable had a nationwide outage this morning as reported on twitter and TheVerge. Internet slowdowns and outages were still being reported by Noon Eastern time.

According to the NANOG chatterbox, Level3 & TWC are having the same problem: it appears that Juniper routers are doing a core dump due to a BGP advertisement that triggers a bug.

Presidio, Best Buy Make Acquisitions

November 7, 2011

Big day at Best But as they buy out the stake in Carphone UK and pick up an MSP.

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Bloomberg reports, "Best Buy Co., the world's largest consumer-electronics retailer, agreed to buy Carphone Warehouse Group Plc (CPW)'s stake in their U.S. mobile-phone joint venture for 838 million pounds ($1.34 billion) and close the U.K. stores it opened less than two years ago."

So Best Buy goes deeper into mobile retailing (well, not sharing profits on its Best Buy Mobile stores).

Do You Need an Audit?

November 4, 2011

The FCC wouldn't have spent so much time this year on billing problem is cramming or third party billing to your phone bill. Again so big that the FCC had to workshop the issue after three dockets - 09-158, 11-116, 98-170 (from 1998!!).

Members of the Society for Telecommunications Consultants perform audits, assessments and even TEM (telecom expense management).

So Who is Going to Buy XO?

November 3, 2011

I got asked this question again today: Who is going to buy XO? I think we can almost all agree that Carl Icahn would like to sell his company.

XO had 2010 revenue of $1.5 billion, only $8 million more than 2009. So that's flat.

E-Solutions for Sale?

November 3, 2011

Can I Have Siri Without the iPhone?

November 2, 2011

In this TMC article, Tammy Wolf writes about a few hot tech trends. This one is surprising.

The iPhone 4S' Siri and IVR technology: One of the most talked-about features on the all-new iPhone 4S, the virtual assistant application Siri makes it possible for smartphone users to perform everyday tasks only using the sound of their voice. Using interactive voice response (IVR) technology, which has long been used by contact centers and enterprises for customer assistance, applications like Siri are designed to remind you about important meetings, help you draft e-mails and place calls, and basically function as your "co-pilot." With similar applications continuing to pop up, the recent emergence of an Android knock-off called "Iris, and Siri's potential functionality on the iPhone 4 and iPod Touch, it's looking like IVR may become a permanent staple in the design of smartphones.

EarthLink Buys Some Synergy

November 1, 2011

EarthLink is buying two divisions from Synergy Global Solutions: its IT Solution Center, a 24-7 help desk and network operations center, and its cloud-hosted application business, according to Buffalo News.

EarthLink gets relationships with about 120 VAR's that laready sell the Solution Center and hosted application services. That's probably as valuable as the NOC itself.

"In addition to the Solution Center, EarthLink is acquiring Synergy's cloud-based application service which provides end-to-end hosted IT capabilities for the environmental services vertical market.

Channel Ethics: Part V

November 1, 2011

Recently, I learned that a Channel Manager is also an Agent. I asked him about it and his reply: Who better to manage agents than an agent. It makes sense on the surface (like partison). And it is not uncommon.

Agents Need Training

November 1, 2011

According to David Byrd of Broadvox, agents and VAR's need more training when it comes to SIP. As he wrote in his Wild Mushroom post, "Too often we encounter a situation where an agent sells a SIP Trunk with no understanding of the difference between it and a PRI. This can lead to a disastrous situation. First, an agent needs to understand that the bandwidth require per phone call is more with G.711 not less than a PRI.

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