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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Fog Computing is Booming and it Changes Everything in IoT

Name a market worth $18 billion in a few years with a 500% growth rate that almost no one knows about. If you...

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Apple Responds to Our iPhone X Wireless Charging Complaint in One Day

Boy that was fast - just yesterday we said Apple lagged behind Samsung in the wireless charging world. Samsung supports up to...

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Pictek Fast QI Wireless Charging Pad Review

When we received our iPhone X, we knew we had to try out the wireless charging feature of the new device. The...

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Facebook Fights Revenge Porn With Dumb Idea

Facebook is testing new technology that is designed to help victims of revenge porn acts. This new tool is currently being tested...

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Why Media Gateways Anymore?

This past summer, I wrote a few blogs relating to older technologies such as PSTN, SS7, Fax, etc.  At Dialogic, part of...

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Galaxy S8 Outdoes iPhone X in Freeze Test

The screen test below shows what happens when you put two of the top smartphones on the market - the Samsung Galaxy...

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We Were Right: Missing iPhone 8 Customers are Buying an iPhone X

We explained quite clearly that the difference in pricing between an iPhone 8 and iPhone X - especially when looked at from...

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Lesson from the Penn State Scandal

November 9, 2011

Companies make mistakes. For instance, Netflix goofed on how the new pricing plan was introduced to customers. Or Google killing the Gmail app for Blackberry. Even HP killing the tablet.

Juniper, TWC Have a Bad Day

November 7, 2011

TW Cable had a nationwide outage this morning as reported on twitter and TheVerge. Internet slowdowns and outages were still being reported by Noon Eastern time.

According to the NANOG chatterbox, Level3 & TWC are having the same problem: it appears that Juniper routers are doing a core dump due to a BGP advertisement that triggers a bug.

Presidio, Best Buy Make Acquisitions

November 7, 2011

Big day at Best But as they buy out the stake in Carphone UK and pick up an MSP.

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Bloomberg reports, "Best Buy Co., the world's largest consumer-electronics retailer, agreed to buy Carphone Warehouse Group Plc (CPW)'s stake in their U.S. mobile-phone joint venture for 838 million pounds ($1.34 billion) and close the U.K. stores it opened less than two years ago."

So Best Buy goes deeper into mobile retailing (well, not sharing profits on its Best Buy Mobile stores).

Do You Need an Audit?

November 4, 2011

The FCC wouldn't have spent so much time this year on billing problem is cramming or third party billing to your phone bill. Again so big that the FCC had to workshop the issue after three dockets - 09-158, 11-116, 98-170 (from 1998!!).

Members of the Society for Telecommunications Consultants perform audits, assessments and even TEM (telecom expense management).

So Who is Going to Buy XO?

November 3, 2011

I got asked this question again today: Who is going to buy XO? I think we can almost all agree that Carl Icahn would like to sell his company.

XO had 2010 revenue of $1.5 billion, only $8 million more than 2009. So that's flat.

E-Solutions for Sale?

November 3, 2011

Can I Have Siri Without the iPhone?

November 2, 2011

In this TMC article, Tammy Wolf writes about a few hot tech trends. This one is surprising.

The iPhone 4S' Siri and IVR technology: One of the most talked-about features on the all-new iPhone 4S, the virtual assistant application Siri makes it possible for smartphone users to perform everyday tasks only using the sound of their voice. Using interactive voice response (IVR) technology, which has long been used by contact centers and enterprises for customer assistance, applications like Siri are designed to remind you about important meetings, help you draft e-mails and place calls, and basically function as your "co-pilot." With similar applications continuing to pop up, the recent emergence of an Android knock-off called "Iris, and Siri's potential functionality on the iPhone 4 and iPod Touch, it's looking like IVR may become a permanent staple in the design of smartphones.

EarthLink Buys Some Synergy

November 1, 2011

EarthLink is buying two divisions from Synergy Global Solutions: its IT Solution Center, a 24-7 help desk and network operations center, and its cloud-hosted application business, according to Buffalo News.

EarthLink gets relationships with about 120 VAR's that laready sell the Solution Center and hosted application services. That's probably as valuable as the NOC itself.

"In addition to the Solution Center, EarthLink is acquiring Synergy's cloud-based application service which provides end-to-end hosted IT capabilities for the environmental services vertical market.

Channel Ethics: Part V

November 1, 2011

Recently, I learned that a Channel Manager is also an Agent. I asked him about it and his reply: Who better to manage agents than an agent. It makes sense on the surface (like partison). And it is not uncommon.

Agents Need Training

November 1, 2011

According to David Byrd of Broadvox, agents and VAR's need more training when it comes to SIP. As he wrote in his Wild Mushroom post, "Too often we encounter a situation where an agent sells a SIP Trunk with no understanding of the difference between it and a PRI. This can lead to a disastrous situation. First, an agent needs to understand that the bandwidth require per phone call is more with G.711 not less than a PRI.

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