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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

How to Get AT&T to Fund Your IoT Idea

IoT and M2M developers - here is some exciting news.It Isn't that often that you can develop something for what is supposed...

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Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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Channel Shift

September 10, 2009

The Channel is Shifting - and by that I do not mean a paradigm shift. I mean, that some telecom company channel programs are shifting away from a typical Agent focus and aiming squarely at the VAR Channel.

XO has a distribution deal with Tech Data that gives them access to a ide and deep VAR base. Once the VAR's figure out that taking the WAN piece isn't that difficult, the value added reseller will become what the system integrator is to Microsoft Partners:  the glue that small business needs to mesh it all together.

The Systems Integrator doesn't just install software, they right API's or drivers or database hooks to make data flow in an easier fashion through the system. The basic MCP just sells licenses and Exchange seats.



Only 2 Rounds of Broadband Stimulus

September 10, 2009

Looks like the latest testimony says that there will only be 2 rounds of funding under the Broadband Stimulus act.

V. Future Funding Rounds Although NTIA and RUS previously indicated that we planned to hold up to three rounds of funding, our review of our experience in this first round, leads us to now explore the option of holding just one more round of funding. This more consolidated approach may have the potential of yielding benefits for all stakeholders.

Too many apps for way too much money (basic math anyone?) has closed the window for some applicants who were on a holding pattern to see what could be learned from Round 1.

What did we learn? Rules change fast these days.





Contract Law and Bad Advertising

September 4, 2009

Being a telecom agent usually means that you will have commission challenges with your vendors (the carriers). 

I have been on the receiving end of a big dent in my pay a couple of times. (Netting sucks). But it is the nature of the beast.

I would like to point out that time and again when agents bring their commission issues to me (because I am a blogger and a founding member of the TCA, a non-profit association for the betterment of the  agent channel), the dispute is a Contract dispute. Your agent agreement is a contract.



Can You Scale?

September 1, 2009

I've been talking about Scale and Culture a lot lately. As companies hit revenue plateaus, the growth is difficult.

How do you hire the right employees that will fit in your corporate culture? Especially if your culture is what is one of your differentiators like Paetec likes to say (or Zappos). 

How do you manage the growth?

We have had a $1B CLEC before - Intermedia. It imploded under its own weight.





CLEC Strategy Thoughts

September 1, 2009

Talking with a mutual fund manager today about CLEC Strategy. The interesting point that was made is that if you don't own your own facilities is your business model short term?

Interestingly, if you own your own facilities - whether that is fiber, MTU, or wireless - then you certainly have an advantage. To get there, you need to sell Dense. Then convert to facilities from rented plant.

Telesphere Bought UBN

August 26, 2009

Per an FCC Announcement (below) Telesphere has bought Unity Business Network. I knew that they were in talks and I thought after Telesphere's $15M in funding that they would buy UBN up. This was kind of easy since both are Broadsoft based. Ah, finally some consolidation in the VOIP Provider space.

Released: 08/25/2009.

Is the BSA Relevant?

August 26, 2009

I received yet another press release from the BSA (Business Software Alliance). It was about a funny video. Why the PR firm thought it was relevant to me is astounding.

It got me thinking. Is the BSA losing relevancy?  Two things are shaping the commercial software world:  SAAS and Open Source.

The BSA's job is to stop piracy - in the US mainly.



TEM and TAM

August 25, 2009

There's a lot of buzz about TEM in the Industry now. Telecom Expense Management. It's about controlling the costs of telecom. It's a big expense especially for multi-location and Enterprise companies. 

TAM is telecom asset management which means it tracks cell phones and laptop data cards.

UC is like a Gym Membership

August 24, 2009

Trends for 2010

August 24, 2009

In speaking with Microcorp today about their agent event in October in Atlanta, we were discussing a panel on Trends for 2010.  It's not so much about the vendors, it's about the services that the vendors are offering that will become the next revenue stream for the channel.

This ties in with a TCA listserv discussion about Alternative Streams of Revenue for the Channel Agents. TCA will be hosting an agent call about Electricity with a couple of agents who have been selling electricity to businesses in unregulated states for a while. (Paetec offers this to agents as well).  Other topics include Web Strategy (like Lead Generation through Search Engine Marketing (SEM) and Social Media Marketing); SAAS; 4G; the Cloud; and Managed Services.

It won't be enough to just sell TDM in the future, you will need partners to offer Telecom Expense Management (TEM) and Auditing as well as all the new services coming down the pipe (electricity, SAAS, cloud, 4G, VOIP, SIP Trunking, etc.). 

Maybe we are heading into Master Agency 2.0 - the dawn of an era when the master agent will have to be more than a collection of carrier contracts. What do you see that you might need from your Master Agency in the future?





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