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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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The Big Push to the Cloud

May 25, 2010

The news is awash with stuff being pushed into the Cloud. Everything is going hosted. Reading press releases, it seems that conferencing is changing and everyone is rolling out a hosted PBX solution. It's a frenzy of zombies following the crowd.

Here are the problems: How do you stand out in the crowd?

Another Digital Security Risk

May 21, 2010

Wild Wireless Winners

May 18, 2010

I didn't know that Carlos Slim owned Tracfone. I also didn't know that it was on VZW's network. 

WalMart is a large retail channel for Tracfone, joining forces in 4Q09 to offer a $30 per month no-contract plan that consists of 1000 minutes, 1000 texts and 30MB of data. This plan (and a $45 plan) were introduced under the brand Straight Talk, offered through América Móvil subsidiary Tracfone Wireless.

Rules of Engagement

May 18, 2010

It's a sometimes funny CBS sitcom, but to Agents in the Telecom Indirect Channel, Rules of Engagement are the sometimes written policy from carriers about Channel Conflict.

What is Channel Conflict?

Channel Conflict is when an agent and a direct account exec are battling for the same account. It helps if there is a written policy in place.

Just a Reminder

May 18, 2010

The masses. You know, the ratepayers, the taxpayers, the consumers. These are the people who have paid for the PSTN. These same consumers have also paid for the future broadband networks that the ILECs have refused to build despite taking rate hikes (for years) to pay for the promised land.

So when there is talk about No Investment in Telecom, I have to laugh.

What Happened to Redundancy?

May 18, 2010

I don't know if you have been reading about the outages that the Cloud Providers have been having. Rackspace, Amazon, Terremark to name a few have experienced outages in the last six months.

My question is What Happened to Redundancy?

The main selling point of these data centers is Redundancy. You know, Battery backup, Generator (for auxillary power), in some cases dual electrical grid power feeds.  

A vehicle took out a transformer on a utility pole in instances at both Rackspace and Amazon. But shouldn't the battery backup work for at least 45 minutes?





Lit Building Strategy

May 17, 2010

Rob Powell at Telecom Ramblings has his lit building chart updated. Top 5 most lit buildings is TWT, L3, Optimum Lightpath, FiberTech and XO at 3000.

So L3 tried to sell mainly on-net via the channel. They would light any building within 400 feet of a fiber route.

Inside Wiring

May 14, 2010

GTT Balks on Acquiring GCI

May 12, 2010

Mobile Bill Made Simple

May 11, 2010

The first action by the FCC Consumer Task Force is to launch an initiative to help consumers avoide "Bill Shock". [Official announcement here]

"The Bureau is seeking input on ways to alert consumers about potential high charges before they add up. One idea is a technical solution now used in Europe that could help consumers avoid this problem."

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