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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Hate Calling Companies? 10 Digit Communications Has the Answer

And that answer ironically is, not to answer - by voice anyway... If you have kids, are a kid or know kids (I...

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ZaiLab Powers the Contact Center via AI, ML and AWS

The breathtaking pace of technological innovation has meant that companies have been able to punch beyond their weight class. In other words,...

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Pareteum Lets Carriers and Companies Quickly Integrate Global Mobile Services

Abstraction in tech adds value. Look no further than portable document format or PDF for an abstraction format for documents that revolutionized...

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What's the Story Behind the Sangoma Digium Deal?

  I’ve been asked 2 main questions since it was announced that Sangoma was buying Digium.  First is “what’s the real story?”  ...

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Increasing Productivity is a key aspect of small business voice telephony solution

  There are lots and lots of features with voice telephony solutions.  It’s important not to get carried away with all of...

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The Status of WebRTC

It’s been quite a while since I wrote about the status of WebRTC.   And quite a bit has happened in that time.  ...

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Is It Possible to Outgrow an Open-source PBX?

Due to cost, many small businesses have started with an Open-source PBX such as Asterisk and FreePBX.  But once you have that...

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Are You Managing Hours or Outcomes?

October 18, 2016

Another consultant is having a trying experience with a client. The client wants to see the consultant in the office more, but not pay for it. It seems that the client is used to buying hours, not outcomes.

I have run into quite a few companies that have never hired a consultant before.

The Pressure of Price

October 17, 2016

I have spoken to many in the industry this year who are upset that the channel isn't bringing in more deals - non-network deals.

As one CEO told me, "Luddites are still selling network. And the price compression is killing everyone." I know. Revenue and price compression are working against everyone.

The Data Center Market is at a Peak

October 17, 2016

It's quite the claim to make: that the data center market is at a peak. Here's why I think it is.

"Today's IT industry is dealing with data explosion. Therefore, companies need a data management system to manage the huge amount of generated data.

Doing Business in a Busy, Blurred Environment

October 13, 2016

Logging on to LinkedIn these days, I have to remind myself that it is in fact LI and not Facebook. The feeds look the same.

I know we have blurred the lines between work and life, but come on. I often wonder if that isn't a symptom of why we are so unproductive.

Channel Partner Enablement Tools

October 10, 2016

It seems that Channel Enablement is starting to become a thing again. "What is the definition of Channel Partner Enablement? Sometimes also referred to as Channel Enablement, Sales Enablement, Partner Enablement or Channel Management, it is the process whereby you enable and empower your channel partners to sell your services or products. It is a way to increase sales and expand your business by creating partnerships and adding to your workforce." [Pulse Learning vis CSG]

Tidbits #2440

October 6, 2016

Consolidation continues in the VoIP space.

Velis4 has been acquired by a company called Globalgig. Ernest Cunningham will be the CEO of the combined company, while Anthony Jett, Velis4's current CEO, becomes the COO. Globalgig brings a global vision to Velis4, who will be expanding into Europe and Australia soon.

Copper is Coming to an End

October 5, 2016

After writing about outages being the new normal, I received a letter from the cableco about battery replacement for my voice line (SIP from separate cable modem).

As I watch Hurricane Matthew, I wonder how many elderly and infirm still have POTS lines.

Verizon workers can now be fired if they fix copper phone lines for DSL, according to reports (and HERE). Verizon wants people to buy fixed wireless and 4G LTE-A in place of anything copper.

Are Outages the New Normal?

October 5, 2016

Yesterday was a big outage on Level3's voice network nationwide. On any given day DownDetector is working overtime to track the numerous outages at banks, network operators, email, social networks and more.

This year I think every major carrier had an outage that lasted more than two hours. Some lasted all day.

Your Commissions Were Cut

October 4, 2016

This is a mix of a news + humor + rant + snark.

How are your commissions holding up? You know, on that legacy stuff you sold?

According to reports from agents, Sprint is cutting legacy commissions to 5%.

Tidbits #2439

October 3, 2016

Sonus bought Taqua for about $20 million. Taqua builds a Class 4/5 voice switch that has been around a long while with 400 customers globally (a little less than BSFT). "Total revenue was $28.3 million and $25.2 million for the fiscal years ended December 31, 2015 and 2014, respectively. Total revenue was $16.8 million for the trailing twelve months ended June 30, 2016." Taqua had pivoted to Voice over Wireless recently.

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