Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

CallMiner Makes AI-Fueled Speech Analytics a Reality

CallMiner allows organizations to extract intelligence from customer interactions,” said Scott Kendrick, VP of Marketing In an in-person interview. You may know...

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Omilia Conversational AI Expands into Cloud

Omilia is a software company focusing on customer service automation. They have an AI system commercially deployed at large scale. They handle...

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PCM Enhances Collaboration Portfolio

PCM is the 2.3 billion dollar a year organization you may not have heard of. They were once PC Mall – remember...

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Beware of New Zealand-Related Scams and Malware Campaigns

Please make note of this important warning from DHS: ---In the wake of the recent New Zealand mosque shooting, the Cybersecurity and...

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XMedius Empowers Teams with Enterprise-Grade Call Center Solution

XMedius Solutions Inc. just announced that it has made its XM TeamQ informal call center solution easier to adopt for teams...

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AT&T Launches API Marketplace

The new AT&T API Marketplace provides prepackaged code to allow companies, ISVs and others to integrate more functionality into their apps and...

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Ransomware is a Plague - Here are Some Cures

Ransomware costs corporations and individuals billions of dollars per year yet many companies seem to care about the threat after they have...

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Are You Managing Hours or Outcomes?

October 18, 2016

Another consultant is having a trying experience with a client. The client wants to see the consultant in the office more, but not pay for it. It seems that the client is used to buying hours, not outcomes.

I have run into quite a few companies that have never hired a consultant before.

The Pressure of Price

October 17, 2016

I have spoken to many in the industry this year who are upset that the channel isn't bringing in more deals - non-network deals.

As one CEO told me, "Luddites are still selling network. And the price compression is killing everyone." I know. Revenue and price compression are working against everyone.

The Data Center Market is at a Peak

October 17, 2016

It's quite the claim to make: that the data center market is at a peak. Here's why I think it is.

"Today's IT industry is dealing with data explosion. Therefore, companies need a data management system to manage the huge amount of generated data.

Doing Business in a Busy, Blurred Environment

October 13, 2016

Logging on to LinkedIn these days, I have to remind myself that it is in fact LI and not Facebook. The feeds look the same.

I know we have blurred the lines between work and life, but come on. I often wonder if that isn't a symptom of why we are so unproductive.

Channel Partner Enablement Tools

October 10, 2016

It seems that Channel Enablement is starting to become a thing again. "What is the definition of Channel Partner Enablement? Sometimes also referred to as Channel Enablement, Sales Enablement, Partner Enablement or Channel Management, it is the process whereby you enable and empower your channel partners to sell your services or products. It is a way to increase sales and expand your business by creating partnerships and adding to your workforce." [Pulse Learning vis CSG]

Tidbits #2440

October 6, 2016

Consolidation continues in the VoIP space.

Velis4 has been acquired by a company called Globalgig. Ernest Cunningham will be the CEO of the combined company, while Anthony Jett, Velis4's current CEO, becomes the COO. Globalgig brings a global vision to Velis4, who will be expanding into Europe and Australia soon.

Copper is Coming to an End

October 5, 2016

After writing about outages being the new normal, I received a letter from the cableco about battery replacement for my voice line (SIP from separate cable modem).

As I watch Hurricane Matthew, I wonder how many elderly and infirm still have POTS lines.

Verizon workers can now be fired if they fix copper phone lines for DSL, according to reports (and HERE). Verizon wants people to buy fixed wireless and 4G LTE-A in place of anything copper.

Are Outages the New Normal?

October 5, 2016

Yesterday was a big outage on Level3's voice network nationwide. On any given day DownDetector is working overtime to track the numerous outages at banks, network operators, email, social networks and more.

This year I think every major carrier had an outage that lasted more than two hours. Some lasted all day.

Your Commissions Were Cut

October 4, 2016

This is a mix of a news + humor + rant + snark.

How are your commissions holding up? You know, on that legacy stuff you sold?

According to reports from agents, Sprint is cutting legacy commissions to 5%.

Tidbits #2439

October 3, 2016

Sonus bought Taqua for about $20 million. Taqua builds a Class 4/5 voice switch that has been around a long while with 400 customers globally (a little less than BSFT). "Total revenue was $28.3 million and $25.2 million for the fiscal years ended December 31, 2015 and 2014, respectively. Total revenue was $16.8 million for the trailing twelve months ended June 30, 2016." Taqua had pivoted to Voice over Wireless recently.

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