Peter : On Rad's Radar?
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Genesys Bought Altocloud Because AI is the Future

Genesys has completed the acquisition of privately-held Altocloud Ltd., a cloud-based customer journey analytics provider founded and led by CEO Barry O'Sullivan.We...

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The Rise (Again, and again, and again) of Edge Computing

Where computing power resides is like a sin wave.  Just ebbs and flows from being centralized to being on the edge.  When...

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WWIII: Fight Between BigTech AI, Regulators and Lawyers is Coming

The EU's GPDR or allows General Data Protection Regulation which goes into effect next year includes a right to an explanation of decisions...

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EU GPDR Devastating to AI

Very important guest blog post originally found on Techzone360.Last September, a U.K. House of Commons committee concluded that it is too soon to regulate...

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Where is the Money in Communications Platform as a Service

How can today's wholesale carriers, operators and service providers meet the needs of those hanging on to PSTN and such while at...

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Where your UC solution should be is not the same for every business

There are quite a few debates about where a business Unified Communication solution should physically be located.  Should it be customer premise...

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CafeX Sees Call Center Converging with CRM

CafeX EVP Sajeel Hussain sees a convergence between the CRM space and contact centers and he's in a great position to know...

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12 Things to Do at the End of the Year

December 13, 2010

Broadband Numbers Fall

December 13, 2010

Broadband deployment numbers will fall. Why? The FCC has re-defined broadband as 4MB x 1MB and most DSL and 2.5G/3G do not provide that kind of real bandwidth. In the FCC report titled "Internet Access Services: Status as of December 31, 2009," 68% of connections in the US advertised as "broadband" can't really be considered as such because they fall below the agency's most recent minimum requirements." Oops!


December 13, 2010

Since some folks think I don't post any positive stuff, today's post is filled with accolades. Here are some companies that deserve a gold star.

For the sixth consecutive year VoIP Supply has been named one of the Top 100 Private Companies in Western New York. [@GarrettSmith]

Junction Network's just signed their 10,000th customer.

What to Do With a Certified Agent?

December 10, 2010

On the Board call for the TCA (Technology Channel Association) discussing the the next step in the evolution of the Certified Telecom Professional (CTP).

The exam (and certification) is just $199 for member agents (and member VAR's) of TCA. Employees of our Vendor members (Motorola, Qwest, Megapath, Global Crossing, Intercall, XO, Level3, Netwolves, Star2Star, US Signal, Telnes Broadband and SalesStream) can also take the exam.

There has been a groundswell of buzz around the certification. The next step is to get carrier support for the CTP.

J2 Buys Competition (and other M&A)

December 8, 2010

So Salesforce bought a Ruby based cloud platform company called Heroku for $212M, which my RubyonRails geeks say is a steal. Why? Marc Benioff, chairman and CEO,, says: "Ruby is the language of Cloud 2, and Heroku is the leading Ruby application platform-as-a-service for Cloud 2 that is fueling this growing community.

What's Your Spice?

December 7, 2010

Verizon Got a Bailout?!

December 6, 2010

Sub-Agent Basics

December 6, 2010

I received an early morning call from the West Coast today from a woman who is a sub-agent selling Sprint mobile services. She's not having a good day. Here's a few reasons why:

  1. She isn't getting paid from her master agent.
  2. She doesn't have a contract in place with her master agent.
  3. She was unaware of charge-backs.
  4. She has no way to track commissions.
  5. She was not clear on who she could sell Sprint mobile services to.

Hence, her not getting paid.

FCC and Net Neutrality

December 3, 2010

There's been some buzz this week about the FCC's Internet Policy. We have a couple of problems in America right now: not enough broadband competition and not enough broadband. Without competition, the monopoly ISP doesn't have to build out (see Embarq in Hardee County, FL for an example). Without competition, prices are inflated.

Selling SIP Trunking

December 2, 2010

I spent yesterday with an MSO Enterprise sales force training them on what SIP is and how to sell it. The key is the Value Statement.

Today, there are over a thousand companies selling voice services. It comes down to what your Value Proposition is.

Clients say they want to save money, but really they want reliable, quality dial-tone.

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