Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

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Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

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IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

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Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

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Notes from Connections 2014

Broadsoft Connections kicked off with the usual festivities yesterday including a pool party and a summer fashion show. This morning it...

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VoIP: Dead or Alive?

January 12, 2009

I'm coming late to this discussion (here and here and here), but I'll still offer my opinion. VoIP isn't Dead; it got lazy.

We have been talking VOIP and Converged for a while. We have zoomed past the point where VoIP will save you a lot of money.

Subsidized 3G Netbooks

January 12, 2009

Effect of Broadband on the Economy

January 12, 2009

Many pundits and pols are pushing the National Broadband Strategy to stimulate the economy. Let's look at the effects of Broadband on the Economy:

First, there is the Lake County Florida case: "Our econometric model shows that Lake County has experienced approximately 100% greater growth in economic activity - a doubling - relative to comparable Florida counties since making its municipal broadband network generally available to businesses and municipal institutions in the county. ...

Customer Retention is Job 1 for Agents

January 12, 2009

I blogged to my clients this morning that they need to be spending their time on customer retention as much as on acquisition. Then I got my Monday morning email that stated:

CUSTOMER RETENTION - If you aren't talking to your customers about renewing their contracts - trust me the Direct Sales force of Qwest, Verizon and AT&T ARE.  All three carriers are using their Direct Teams to mine Agent accounts.  -  It cost more to get a new customer versus maintaining and growing your existing base.


HOW TO UPSELL IN A DOWN ECONOMY - Agent Quote - " If I'm not helping my customers with all their telecom needs, then someone else will."   With it being the start of a new year now is the time to set up appointment with your top 25 customers and discuss their business and how you can help them.  Don't assume they don't do conference calling because almost every business does these days.  If you aren't talking to them about it, someone else will.  Same holds true with wireless, disaster recover, data back up and collocation.  Yearly audits are essential.






The Road Ahead: Telecom Agent Keynote

January 9, 2009

I was lucky enough to be chosen to give the keynote for TMC's Telecom Agent Day at the Internet Telephony East Expo in Miami Beach on Feb. 3.

The Road Ahead:  So you want to know what tomorrow has in store? Come to this session to hear all about the opportunities that are waiting just ahead. The speaker will address the trends and the recent activity in the market and come away with a plan for addressing the challenges ahead.

So I would like to know what YOU think is coming down the pike. I spoke with Dan Goodwin at ATC this morning who expressed that agents need to be experts and on top of their game to be able to handle the constant change in this industry.



Bell-Head versus Net-Head

January 7, 2009

Discussing the economy on telecom sales today in some parts of the South, I was led to the following: Bell-Head versus Net-Head. What, you ask. Another way to ask it is Why can some folks sell TDM/POTS/PRI and why can some people sell VoIP?

VoIP is just an application, like UC, voicemail, and conferencing. That's Net-Head thinking. It's just eye pee!

VoIP is an unreliable step-sister to POTS.



Aastra's New Line of Phones

January 5, 2009

 Aastra has a new line of SIP phones out. They sent me one to test. The Aastra 9480i CT (35i CT) offers advanced features, mobility and security in
a standards-based, carrier-grade IP screen telephone. Utilizing the very popular
Aastra 480i CT design, this powerful includes an integrated WDCT cordless mobility handset.

Asset Management for Money

January 5, 2009

There has been buzz around TEM since 2006. In an economic downturn (kind of like we are experiencing now), telecom expense management can play a real role. Hand-in-hand with auditing, TEM is a way to get the attention of the prospective buyer. Personally, I have a distaste for the "I'll save you money pitch", but its what resonates with most people. 

Today, businesses have to do more with less - including less people.

Level3 Financial Update

December 31, 2008

Following this story and my own, a couple of master agents called me to get an opinion on the viability of Level3 and if I thought that they would file BK. My response was that I didn't think it was likely and that L3 has been leaning on the Channel to bring in more revenue every year. But I pinged some people I know and this showed up in my inbox: A press release from Standard & Poor's.

Standard & Poor's Ratings Service said today it lowered its issue rating on Broomfield Colo.-based Level 3 Communications Inc.'s 6% convertible subordinated notes due 2009 to 'D' from 'C'.

Level3 Stock in Trouble

December 31, 2008

Rocky Mountain News reports that Level3 "remains unprofitable, mired in more than $6 billion in debt, and shares have fallen to less than 70 cents. Ordinarily, Level 3 stock would be delisted, but Nasdaq has suspended the $1 minimum requirement until April 9 because of the country's economic turmoil."  With revenues flat, L3 is looking to give itself time to repay all of its debt to forego bankruptcy.

Fox and MarketWatch reported that "Level 3 Communications Inc. had its corporate credit rating cut to SD, or selective default, from CC by Standard & Poor's. S&P also lowered ratings on Level 3's convertible subordinated notes due 2010 to D from C."  In addition, Level3 changed its stock buy back plan -- and is having trouble getting takers.

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