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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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TW Splitting Up with Cable

February 12, 2009

Time Warner has received approval from the FCC to spin off TW Cable.
"The separation of Time Warner Cable Inc. gets Time Warner out of the media distribution business altogether, something investors had been clamoring for. The company announced its decision to split up last month and said Wednesday that the boards of the two companies had agreed to financial terms.

Time Warner Cable is the second-largest cable provider in the country after Comcast Corp. with about 13.3 million video subscribers. It has been a public company for more than a year, but Time Warner had held on to an 84 percent stake.


Nuvox and Google Team Up

February 12, 2009

Nuvox says that they are all set for this economy. It looks like they have $30M in the bank, re-financed their debt, and are looking for a possible acquisition.

Nuvox is now offering Google Apps to its customers.

NuVox business customers can now access Google's popular Web applications on their own domain such as Google Docs to create, share, and collaborate on documents, presentations, and spreadsheets in real-time and can even gather a variety of business information in one place from Google Sites which brings forth videos, calendars, presentations, attachments, and text -- and easily share it for viewing or editing with teams or as a company intranet.

More Agents or Lift the Ones You Have?

February 11, 2009

If you are a carrier or a Master Agent, do you need more agents or do you need to give a lift to the ones you have?

There's a sales management theorem that when you use Pareto's Principle, you should spend you time with the Top 20% of your sales force not the bottom 20%. Why? Because the people bringing 80% of your sales are the ones you want to keep happy. Also, the more efficient and less bumpy you can make the sales process for them, the better for all the sales team, but especially the top dogs.

If you have a bunch of agents who signed up, what are you doing with them?



Video Calling Coming

February 8, 2009

8x8 tried the Granny Vid-Phone for a while. (Demo is here). At dinner at IT Expo, we were talking about Video Calling and Scott Wharton's name came up because he is rolling out video calling with VidTel.

A name that didn't come up was Nathan Stratton who is at BlinkMind.

Resellers on SIP Trunking

February 6, 2009

I moderated a SIP trunking panel at Microcorp's event in Atlanta in Sept. of 2008. The result was that the carriers were pushing SIP Trunking as a cost savings replacement for PRI. There was no differentiation among the 4 carriers - whose names I will not print. So then I am at the IT Expo in Miami for the Reseller panel on SIP Trunking titled "The Service Provider Perspective" hoping for something different.

The Voice of Megapath is a Duet

February 6, 2009

It's a Party! SUTUS, Megapath and Polycom are hosting a seminar about their combined offering on Feb. 24 in San Jose. (Email me for an invite!)

What offering? Well, you know about Polycom's IP Phones, even the HD Voice models. SUTUS offers a piece of hardware that is an office-in-a-box, which is more than just an on-premise IP-PBX. 
"The functionality includes wired and wireless networking, file server, email, VoIP PBX, auto attendant, voice mail, internet router, security and access to managed services.


Live from Miami

February 3, 2009

FCC Needs Change

February 2, 2009

AT&T is back together. The Telecom Act of 1996 has largely been a wipe-out. We have a Duopoly and we have seen more than trillion dollars spent on networks without wiring most homes with fiber - and way less businesses with fiber access. Imagine that.  (Let's not even talk about the Digital TV (DTV) Transition mess.

Video Crosses the Chasm

January 29, 2009

Video hasn't really hit mainstream yet, except as consumer entertainment in the form of pirated movies, Hulu and YouTube. As a communications medium such as video email, video phone and video conferencing (including tele-presence), it has not taken off yet.

When talking with consultants, coaches, and other work-at-home types, not a one of them wants to do video calling. They don't want to get dressed for it. The office space is too cluttered to be in the background. It isn't as easy as it sounds.

Sutus Delivers a Stimulus Plan of its own

January 28, 2009

Small Business wins as Sutus announces new lower pricing for  'Office in a box' technology

All-in-one Telephony and Data Communications vendor announces SOHO-grade pricing for award-winning Business Central device


January 27th, 2009, Vancouver, B.C. Sutus Inc., the company behind the Sutus Business Central™, a unique all-in-one device that combines all the Telephony, data and networking features required to run a modern-day office, today announced pricing that dramatically reduces the TCO (total cost of ownership) for small businesses.

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