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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Optical Transport Networks Help Operators Meet Growing Traffic Requirements

By: Mae Kowalke, TMCnet Contributor It has been called the “data storm;” due to increased online video usage, the cloud, and mobile...

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Altair: LTE the Right Choice for M2M & IOT

Some of my early conversations about the M2M and IoT space with carriers had them explaining to me how they love these...

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Speech Analytics - Data Mining Those Recordings

When I was in Vegas for ITExpo, I participated on a Voice Analytics panel at the SmartVoice co-located conference.  Speech /...

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Defending Against an Autocomplete Smear Campaign

What would you do if you started to Google your name and Google was to suggest you complete the query with the...

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VoLTE Versus WebRTC: I didn't know it was a battle

When I talk to customers, they often ask about how WebRTC compares to voice over LTE (VoLTE), and which technology “will...

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These 3 Do Everything Together

At a few shows, including the latest ITEXPO, the 3 big cablecos - TWC, Comcast and Charter - share a booth....

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Modems? In This Day and Age?

Not so many years ago, the only way to connect to the Internet was via a modem. You would use your...

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The Ridiculousness of My Cloud

December 30, 2013

"Finally a cloud of your own" by Western Digital. You can watch the commercial here. WD My Cloud personal cloud storage is a funny idea. People can't secure their home wireless router.

The CLEC Cloud Cover

December 30, 2013

Windstream, TDS, EarthLink and Cbeyond made a strategic decision to go cloud a couple of years ago. Acquisitions followed. It seems to be paying off.

CLEC's have a special access circuit problem.

6 Actions for Your Business in 2014

December 30, 2013

Borrowed from this article. Six actions to take in January to improve your business in 2014. I have mentioned these many times before in talks and blog posts here and in my other blog.

  1. Better define your role in your customers' businesses
  2. Evaluate Your Staff
  3. Invest in your staff*
  4. Evaluate your services (anything new added, or old to stop offering?)
  5. Change your culture (or fight to maintain your culture)
  6. Evaluate your customers (fire some, profile the best ones)

Define your role by being clear and concise on your benefits, values, outcomes that businesses, especially small businesses, can expect and generally receive by utilizing your services versus your many competitors.

Email Encryption on the Rise?

December 30, 2013

Glenn Greenwald is the reporter that broke the Snowden story this year. Greenwald stated that the biggest outcome of the story in 2013 is that more email is encrypted than before.

PGP was created in 1991, per Wikipedia. 22 years later, businesses are catching on.

3 Top Trends That Will Affect Telecom in 2014

December 30, 2013

I was reading the Stratfor intelligence newsletter with its Top 5 Trends That Will Shape 2014. It's an interesting list.

  1. An enduring detente between Iran and the United States
  2. The rise of nationalist and extremist parties in Europe
  3. Russia and Germany bargain over Central/Eastern Europe and energy policy
  4. China's return to strongman politics
  5. Domestic turmoil and economic stress in India and Turkey

Another article mentioned that Israel is having a water shortage. People joke about water being what we fight the next world war over, but it isn't much of a joke.

I am Not a Social Media Guru

December 27, 2013

I don't spend all day with my nose in Facebooking, tweeting, pinning.

I don't spend hours each week trialing new schemes on social media platforms.

I understand that social media is just one component of a comprehensive marketing plan.

Social media only makes sense if you have a goal and your target demographic use the platform.

Sales Tip: Focus on Outcomes

December 19, 2013

Two articles today - here and here - that talk about SAAS and outcomes. In other words, customers aren't buying SAAS for the service but what the service will produce. As I have been saying all year: it isn't the app or the widget or the network; it is all about what people do with it. Focus on the outcome.

Lots Going On

December 19, 2013

Apparently, all will be better when we switch from QAM to WAM

DISH hasn't given up on wireless. It has done terrestrial LTE trials with nTelos. DISH is still looking to buy LightSquared or T-Mobile.

Frontier Buying SNET

December 19, 2013

The big news is that AT&T is selling off its old SNET division to Frontier. I feel sorry for my friends and family in Connecticut as they went from a local RBOC (SNET) to an ambivalent giant to a stingy ILEC (Frontier). Frontier has more public utility commission complaints than either of the evil RBOC twins.

This isn't the first acquisition for Frontier.

The Start-up Money Mentality

December 19, 2013

In the Tampa Bay start-up community, the most popular complaint is that there are enough investors. In the nine months of 2013, $318 million was invested in Florida businesses. That number is up from 2012. "Nationally, venture capital investments declined by 1 percent to $27.5 billion," according to the Miami Herald.

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