Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Pros and Cons of Hosted vs. On Premise Phone Systems

Purchasing communications infrastructure equipment for your business, whether it’s data routers, SBCs or phone communication systems is difficult.  There are many vendor...

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Making Sense of Blockchain and Nothing Can Be Hidden in it?

The Bitfury Group and First Block Capital, on January 11, 2018, announced they had invested in Emercoin and would support the ground-breaking...

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Openpath Intros Next-Gen Access Control System

As everything in our lives has become smart; the phone, speaker, lights, cities, thermostats and doorbells, the reality is that pretty much...

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ZiipRoom Intros Must-Have Videoconferencing Solution

Friction or resistance is generally used to slow things down. In fact, a car's braking system is a great example of something very...

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Small Businesses Have Unique Needs When it Comes to Communication Systems

If you have a small business, chances are you have a business communication phone system someplace on premise.  That PBX communication system...

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ChatBots are Marching

Chances are you have talked to a Chatbot and didn’t even know it.  Like most contact center innovations, Chatbots have been driven...

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Why is the PSTN Long Tail So Long?

Even though VoIP and IP communications in general is now dominating all landline communications, why is the PSTN still there?  Why doesn’t...

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Contact Center Consolidation

September 7, 2016

Rumor was that Genesys was trying to buy Avaya's contact center business. Next thing you know, the announcement is that Genesys bought Interactive Intelligence for $1.4 Billion. The PR says that it will to Create the World's Premier Omni-channel Customer Experience Company. Last time I heard that was when NICE bought Incontact.

Big Data Comes to Bosses with Prodoscore

September 6, 2016

As We Close Out the Summer

September 2, 2016

The Mighty Light of Wall Street

September 1, 2016

Going private has been a thing for the last few years. Avaya did it. Dell did it. PGI did it. Polycom is doing it.

Studying UCaaS

August 29, 2016

UC is a bucket of ways to communicate - voice, video, conferencing, messaging (SMS, text, IM, chat), presence and more. Some of those buckets are shifting. Voice calls can be made through many apps (like Facebook, WhatsApp, Skype, Google Hangouts, Snapchat, etc. and I am amazed NOT through LinkedIn).

UCaaS: It isn't All Bad News

August 25, 2016

Okay, I will stop picking on UCaaS like I did HERE and HERE and tell you about some good stuff.

VOSS Solutions has been a Cisco shop for many years. Now they are launching VOSS-4-UC, a management platform for the hybrid Cisco and Microsoft environment, which I would imagine is how many Fortune 5000 companies operate. VOSS also hired a Skype for Biz Chief, in a nod to the growth of Office365+Skype4B.

Research Firms Missed Again on UC

August 24, 2016

MarketsandMarkets states that the UCaaS market size is expected to grow from USD 17.35 Billion in 2016 to USD 28.69 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 10.6% during the forecast period.

In contrast, Transparency Research claims, "The opportunity in the global UCaaS market was pegged at US$8.23 bn in 2015 and is projected to be worth US$79.3 bn by 2024. The market is likely to expand at a remarkable CAGR of 29.4% during the forecast period." [TMR]

Last year, TMR predicted, "The global unified communications as a service market is poised for staggering growth, and will be worth US$37.85 billion by 2022, finds Transparency Market Research's latest report.

What Pain Does UCaaS Solve?

August 22, 2016

There is rarely actual discussion in LinkedIn Groups any more. If there are comments, they are undisguised pitches for companies. In this particular discussion, the reader can conclude that most people know very little about the market that they are in. Apparently, competitive analysis is not a high priority.

The INC5000 is Out

August 19, 2016

I like the INC5000 list for 2016 because it is audited revenue, not the stuff of legend or press release.

Birch is on here with $591M in revenue in 2015, which looks like the lost about $100M of the Cbeyond revenue. In 2013, revenue was approximately $207M. In 2013, Birch acquired Covista, Ernest and Lightyear Network Solutions.

National Harbor: In the Bubble

August 17, 2016

More than one person mentioned how National Harbor looks like a town in a bubble or a movie set. As the CPEv show wraps up, here are highlights.

It wasn't UCaaS after UCaaS after UCaaS. It was broken up.

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