Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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More Money

December 5, 2014

In its series D round, Thinking Phones (formerly Thinking Phone Networks) raised a whopping $56.7 million in venture money to bring the total to $89 Million. (I think that is a record for VoIP, not counting IPO.)

I tried to find revenue numbers but they were not available.

TP bought Whaleback in August.

It Starts With Strategy

December 4, 2014

What we talked about today was tactics. How do I know? It's always tactics. It's always How do I quickly get customers. That is mainly tactical.

2 Items About Open Internet

December 3, 2014

Like Global Warming is a lousy label for Climate Change, Net Neutrality is a lousy label for Open Internet. But then Open Internet is not so great either. However, the reality remains that the general public -- and denizens of the telecom industry -- glaze over when anyone talks politics -- even if it means a danger to their own job! Sad really, which is why I have shied away from talking politics for months.

Connection Contradiction

December 3, 2014

Comcast conducted a survey in 2012 and again in 2014 about business connectivity.

Today, 4% less think connectivity is tactical and 3% less think it is strategic, but 7% MORE think it is Essential. (Taking out statistical relevance of a 5 point error either way, which would mean that they think of it about the same way now.)

For the most part, business owners do not buy based on these service results.

The Job Market is Hectic

December 1, 2014

Now that Level3 has officially eaten tw telecom, I assume layoffs have commenced, although I have not seen an announcement about them. Windstream let 350 workers go on Black Friday. With AT&T hoping to acquire DirecTV and the Comcast-TWC-Charter deal still in approval limbo, there are a plethora of layoffs coming in Q1 2015.

While observing the number of telecom execs exiting telecom for start-ups, solar, smart grid and other industries, I have to wonder if there are any opportunities left in telecom.

UCaaS Leaders?

November 25, 2014

One more research company put out its market leader report on UCaaS (unified communications as a service or as I call it Hosted PBX or Hosted UC or just UC).

New Q3 data from Synergy Research Group show that 8x8 and RingCentral continue to lead the UCaaS business suite market, with each having a worldwide market share of just under 13%. However, among the leaders Mitel is growing the fastest with a 60% year-on-year increase in revenue and a more than twofold increase in subscribers. Meanwhile total market revenues keep growing by over 30% year-on-year.

If this chart is any indication, Synergy RG didn't look at a big cross-section of the industry.

A Grateful Holiday Break

November 25, 2014

Heading home to visit friends and parents. It is a good time to stop to write what I am grateful for.

I am grateful that I live in America. I am grateful for the military and veterans who have sacrificed for my freedom.

Batteries Not Included

November 20, 2014

One of the hurdles for the TDM-to-IP Transition is the power outage. With POTS lines, the dial-tone is powered from the central office, so even with a blackout for a while the consumers can still dial 911.

With VoIP, notsomuch - the broadband modem has to have battery backup, the ATA has to have battery backup and the provider has to have battery backup at the POP. That's a lot of batteries!

VoIP Velocity, But Tie Your Shoelaces First

November 19, 2014

The numbers that ANPI collected from Gartner about VoIP and UC point to market velocity for VoIP.

By the end of 2015, "60% of all North American enterprises will move at least 30% of their voice communication to the cloud" -- Gartner

The IP Voice services market is currently growing at a 28.8% compound annual growth rate -- Gartner

The problem is that most service providers are tripping over their shoelaces while trying to run this race.

Comcast Merger Will Pressure CLECs

November 19, 2014

The CLEC industry has a few problems:

  1. TDM-to-IP Transition
  2. USF Reform (E-Rate, ETC)
  3. Consolidation
  4. Special Access Pricing

The biggest problem by far is the Comcast-TWC merger. It will replace 2 large MSOs (Comcast + TWC) with 2 much larger service providers (Comcast & Charter). Comcast is already huge - $17B in the last Quarter! Smaller than AT&T's consolidated revenues of $33.0 billion for the quarter ended September 30, 2014.

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