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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Meet Saúl Ibarra Corretgé Who Will Present Multi-party Video Conferencing and Novel Way Bring it to the SIP World

Have you met Saúl Ibarra Corretgé? My first interaction with him online was when he "liked" my tweet I replied to his Twitter...

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Telnyx Dave Casem Interview - Democratizing the PSTN, Be Your Own Carrier

Telnyx is a key sponsor for OpenSIPs Summit May 2-5 in Amsterdam. I remember what a great job Telnyx did in its...

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Can a Class 4 Softswitch run in the Cloud?

Can a Class 4 softswitch really run in the cloud?  This was a question I got at Mobile World Congress from a...

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Where's the Margin? (Part 1)

As much as I grumble often about the VoIP/UC providers and their lack of differentiation, SD-WAN is going to be just...

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First Hackproof Wi-Fi, then Grab Some IP Communications

While most of TMCnet blog readers want to monetize IP communications, most of the world just wants to be able to use...

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Software Media Servers Help CPaaS Offerings Such as GENBAND Kandy

Cloud communications are giving customers deployment options they never had before. Big data centers running ‘you name it’ communications functions and software...

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New Flowroute Customer Onboarding Platform Lubricates CSP Porting

Smoothly and effectively onboarding new enterprises is one of the most significant operational challenges for cloud communications providers. Flowroute is aiming squarely...

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Tidbits #2438

June 7, 2016

Data Center, M&A, BK, Innovation, UCAAS and more in this episode of Tidbits.

Sendhub,a business SMS provider that raised $10M, was acquired by Cameo Global, a global managed IT shop that does some contact center work.

Salesforce's leadership position in CRM now gets e-commerce with Demandware $2.8B acquisition

The Telecom Long Tails

June 7, 2016

The Telecom Channel Partner Long Tail. 95/5 off-setting Pareto's Principle of 80/20. However, effort and real dollars are spent on the unproductive 95%. That is money and energy that could go into producing partners or marketing.

I talk about what an Aligned Partner is in my Channel Playbook.

In 2006, Alec Saunders and Chris Wood had a discussion about the Voice Long Tail (see here and pdf).

The Forecast Calls for a New Strategy

June 7, 2016

Some folks didn't particularly care for the forecast in my podcast with Acuity.

"Hope is not a strategy. [I have a little bit on strategy by PWC here.]

One thing about the channel: Most people are heads down just getting from payroll to payroll with no time or desire to look up and pivot.

Bringing Wireless Expertise to Your Customers

June 6, 2016

Conversations with Clients

June 3, 2016

There are other areas of the business that you can help a prospect. Having a conversation about network is easy. Too easy. Too comfortable.

Try something new.

Master Agents: The Post-Broker Model (podcast with Acuity)

May 31, 2016

Another UCaaS Acquisition

May 31, 2016

Last week I reported some M&A here. The M&A Train keeps running.

Broadsoft has bought another company. No more internal innovation (still no Slack or Skype integration either!), just inorganic moves - Transera, Lenoid and PBXL.

Is Hosted PBX the Emperor's New Clothes?

May 27, 2016

Since 2004 when I started blogging, I have blogged about a hardware solution less than 2 dozen times - and not one product review. I have talked with OneAccess, a hardware company that was launching a new line of IAD's that was aimed at my clients, but no product review. I have mentioned other IAD vendors, like Edgewater, and even mentioned PBX vendors in passing (Avaya, Shoretel, 3CX, etc) when discussion premise versus hosted.

Lately, the PBX manufacturers have contacted me.

4 Points on Selling Broadview OfficeSuite UC

May 26, 2016

Broadview Networks started in 1996, the same year President Clinton signed the Telecom Act of 1996, which launched a trillion dollar raid on the profits of the Baby Bells. Brian Crotty, Broadview's COO, presented a webinar about their OfficeSuite UC product and agent portal. Here are 4 points made.

You can't sell UC with 3 or more quotes.

MSP Tidbits (#2437)

May 25, 2016

The MSP (managed service provider) sector is set for growth as IT becomes more vital to a business - and the vastness of the IT umbrella overwhelms both the IT department and business owners.

Last year, HP broke up into 2 units. Now one of those units is in a mega-merger. USA Today reports that, "Hewlett Packard Enterprise (HPE), run by Meg Whitman, late Tuesday said it was spinning off its enterprise services business, and merging it with Computer Sciences Corp. (CSC), to create an IT services firm with $26 billion in annual sales." This will create the world's third largest SI with 5000 clients.

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