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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Are You a Good Fit?

This is a question you should be thinking about? Is this customer a good fit for Solution A? Even better Channel...

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SD-WAN: the Hype has yet to start

We aren't really at the hype stage of SD-WAN yet, but the potential for this technology is pretty amazing. Right now...

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LTE Market Status, the Tie-In to VoLTE, and the Importance of 3G Interoperability

On March 7, the GSA put out a press release confirming that 2015 ended with over 1 billion LTE subscriptions.  This is a hockey...

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What Channel Are You Watching?

One thing I have noticed: UCaaS sales overall are not accelerating. Gary Kim writes how it is becoming a commodity. The...

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A Quarter Century Intel Wound From AMD and How to Respond

Show me the horsepower! By now, anyone who follows tech news even casually knows a massive 12,000 workforce reduction is taking place...

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Daniel-Constantin Mierla and Giovanni Maruzzelli Talk Real Time Communications and Kamailio World

Ring, ring, ring. Or maybe no ring at all because of the power of WebRTC. Welcome! Kamailio might be at the border,...

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The Feds Just Confirmed Banks are Still Too Big to Fail

I realize this is not a tech focused piece and that's generally why you come here but since a financial crisis generally...

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Promises Unkept

July 12, 2015

As the mergers (AT&T/DirecTV and Charter-TWC-BrightHouse) are coming under review at both the Dept. of Justice and the FCC, the propaganda machines are full swing - especially by AT&T which has a formula for getting its way at the FCC.

BGR has a headline - AT&T's Latest Promise to FCC in Effort to Win DirecTV Merger Approval Reeks of Desperation - that is interesting, except it isn't desperation. This is the AT&T formula for mergers. Make Promises that you will never keep.

2 Ways to Increase Your Revenue

July 8, 2015

In this slide-deck, slide 6 shows that they biggest reason businesses lose customers is due to neglect. That means that your company became a line item for payment on an invoice or credit card and at some point the buyer decided to price shop you and left.

This article suggests, "Do you know that 45 % of customers do not renew because they believe they weren't contacted? That poor data quality is a primary reason 40% of all business initiatives fail to achieve their targeted benefits!

The Dip for Channel Partners

July 8, 2015

In the Art of Charm podcast with Seth Godin is a good listen, especially when Seth explains The Dip (at 8:30).

On the pre-med school path in college, The Dip is Organic Chemistry. You have to pass it in order to even think about succeeding in med school.

I think in telecom The Dip is cloud services.

Analysts' Views: Part 2

July 7, 2015

My buddy emailed me this morning about the "State of the UC Industry 2015: Experts Weigh In" piece. He asked why it was just about Cisco, Unify, ININ and Microsoft. It is interesting how no analyst report is all inclusive. I know there are 2000+ service providers, but it is the same 25 in every report.

Analysts' Views: Part 1

July 7, 2015

Reading Jeff Kagan's take on the Big 3 Telcos - Ma Bell, Pa Bell and C-Link - makes me think that analysts only read press releases. Or just talk to the PR department.

In that piece, Kagan says he is talking about wireline, but his view of AT&T is based almost entirely on mobility. To be fair, most of Ma Bell's attention is cellular - even in Mexico and Latin America it is all cellular all the time.

What Do These Deals Mean?

June 30, 2015

Vendor channel execs understand that partners will put a bundle of best of breed services together for their clients from various vendors. It is the ultimate in solution selling. However, with the need for integration mixed with consumerized software, some vendors are stepping into the mix with bundling via partnerships.

We saw Netwolves do it earlier this year with IBM and Palo Alto Networks.

What Do You Do When Gigabit is $70?

June 30, 2015

There has been a flurry of announcements about Gigabit broadband around the country - in Detroit, San Antonio, and so many major cities by the Duopoly.

So what does a channel partner do when Gigabit is just $70?

You can try to sell it, but who wants to even do the paperwork for a $70 circuit?

Usually there is a triple-play bundle (even to businesses) for no more than $300.

What Do the Security Hacks Mean for the Channel?

June 30, 2015

It seems every day this month there was either an announcement about a security hack or another note about the NSA spying. Although most people think "It won't happen to me", with the constant news, even the most ignorant, I mean, confident person would have to start to worry. Factor in that many breaches aren't detected for months.

So do you start selling managed security based on FUD?

One Way to Privately Differentiate

June 29, 2015

The FCC recently ruled that phone companies CAN block robocalls - all types - if a customer requests it.

Did you know that there was an FTC Robocall Challenge in 2013. (Thanks to M. Leblanc for filling me in.) Nomorobo came out fo that challenge.

Are You Offering Solutions or Products?

June 26, 2015

I was looking over the website of a company that approached me this week. Aside from the 2005 design of the website, I found it hard to tell what the company did. That is not unusual. Many companies don't clearly spell out what they do or how they can benefit their desired customers in their marketing.

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