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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

What's With the MSO Consolidation?

Charter was the first company to make a play for TWC. Now reports are in that Charter is chasing Bright House....

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Expect Security Funding Bubble to Pop in 3-5 Years

Security is one of the hottest areas in tech right now. Indeed, there is infinite possibility in this space because technology...

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SmartPhoneMan and His Interaction with Media Servers on St. Patrick's Day

Last week we made it about halfway through SmartPhoneMan’s day.  Let’s finish his day.  Right now, he’s in a rush to...

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Verizon Invites the Channel Once More

Jon Arnold wrote up a good review of Verizon's Broad Cloud offering (VCE). One glaring problem is that it targets in...

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Media Servers and St. Patrick's Day

Last week I wrote about the important role media servers play in the network.  Today is St. Patrick’s Day and let’s...

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What Can You Learn from Target?

I was reading a couple of articles about Target. The retailer has not been doing well lately, including closing all Canada...

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Media Servers Will Play an Increasingly Important Role for Telco Apps

Media servers play an important role in enabling many of the real-time communications applications many of us use every day.  When...

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Vendor Buys Its Platinum Partner

June 9, 2014

"Vertical Communications, a provider of business communications software, announced that it has merged with Fulton Communications, a national systems integrator of voice, data and video communications technologies and one of the Inc. 5000 "fastest growing companies in North America."" Fulton is a Vertical Diamond Partner, who has sold more Vertical solutions over the past two years than any other channel partner."

"The new combined company will offer business customers vendor-direct communications technology solutions, including cloud and premise-based enterprise telephony, unified communications, and vertical-market voice applications, as well as a local presence for direct sales, support and professional services in major markets across the United States." [press release]

One Master Agent thought this was notable since the software company is looking for more direct sales (rather than rely on the channel). Many of the Master Agencies are in fact running a direct sales force in the background behind their prominent indirect sales model.

Cloud Should Transform Business

June 5, 2014

While working on a project, I keep thinking that the focus is on replacing current service - and that just doesn't make sense. Not everything that works on-premise can be jammed in the cloud and work the same. And it shouldn't.

This headline from ZDnet caught my eye: Urge to transform the business drives SaaS surge.

Easing into Cloud Services

June 5, 2014

One Way to Differentiate

June 3, 2014

My agent business (activity) has picked up considerably lately. Someone found me via my blog looking for a phone system that would integrate with ACT and Outlook. Doing some research, ShoreTel Sky and 3CX came up. Talking with a master agent I found out that Digium and Broadsmart do the integration as well.

I Just Saved You Money!

June 3, 2014

New President and CEO at Microcorp

May 29, 2014

On the heels of yesterday's email about buying up master agency bases, Microcorp announced today that Brad Miehl, founder of MicroCorp, will ne replaced as President by Microcorp's current Executive Vice President of Sales & Marketing, Phil Keenan, a 28-year industry veteran.

Karin Fields will take over reigns as both COO and CEO.

Big shift to one of the largest and older master agencies who, according to the email yesterday, is looking to grow through acquisition of other agencies.

The Master Agencies seem to be at the transition stage if you look at the number of management changes that have taken place in the last couple of years.

Basic Math on Sales Commissions

May 28, 2014

Yesterday when I wrote about what the channel is selling, it was mainly bigger deals. Obviously, there are many more transactions taking place.

When I work with VoIP providers, the thing that always gets said is that it is just as much work to get 150 seats as it is to get a 15 seat sale. Think about that.

Lessons from a Poet

May 28, 2014

The port, author and teacher Dr. Maya Angelou passed away this morning. My Facebook feed is full of her quotes this morning. I had heard her quotes, but didn't know who she was or that she originally wrote these quotes.

"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."

What The Channel is Selling

May 27, 2014

Finance is buying MPLS (or IP-VPN or VPLS - depending on what flavor of private networking that the carrier is using). Banks, credit unions, insurance and other financial companies have a unique set of regulations to follow, including ones that define storage.

Healthcare is also buying MPLS. Healthcare has a mandate for private networking, encryption and security, all driven by the HITECH Act and Rule-making.

A Look at ShoreTel Numbers

May 21, 2014

The WSJ posted revenue numbers from Shoretel. I am taking a guess that these would be industry average or demonstrate what all PBX vendors are seeing. ( could be wrong.)

"Recurring revenues, which consist of cloud monthly recurring revenues and support revenues, represented 40% of total revenue in the third quarter of fiscal 2014 and reached an annualized value of $130 million." So 30-35% of revenues are now coming from HPBX MRC.

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