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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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The Six Degrees of Mobile Data Plan Innovation: It's Not All About Data- Mobile Voice and Messaging Share Plans Offer Plenty of Appeal

Alcatel-Lucent’s Rich Crowe continues the Six Degrees of Mobile Data Plan Innovation blog series by examining the degree to which consumers are interested in share plans that include unlimited voice and messaging but don’t include data.

The last Six Degrees blog explored consumer attitudes toward two different mobile share plan options: sharing data only and sharing voice, messaging and data. This blog will explore attitudes toward a 3rd option: sharing unlimited voice and messaging — but not data — across multiple devices or subscribers.

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The Cloud Service Brokerage Platform Business

September 18, 2013

At ITEXPO, I interviewed with Verio about their cloud services brokerage platform. At first, Verio teamed with Parallels; now, they have their own platform similar to Parallels - and the former VP at Paralllels to help them get their own platform going.

Parallels, shown here at the Hostway booth at Cloud Partners Expo, is a software architecture that was originally a control panel for webhosting companies. It was made more robust and became the control panel for hundreds of SAAS apps.

It Had to Happen

September 18, 2013

Nirvanix has supposedly told its enterprise customers that in two weeks it will be closing down its cloud storage service. This had to happen. it probably happens more often than we notice.

There are at least a thousand hosted VoIP providers in the US.

Broadvox Sells Cloud Business to Fusion

September 16, 2013

According to a Broadvox press release, Fusion Telecom (OTC:FSNN) signed an Asset Purchase Agreement to acquire the "Broadvox retail business services' assets and operations. Under the terms of this Agreement, Fusion will be integrating key staff, platforms and network employed in the current delivery of the Broadvox retail services into its NBS cloud communications division."

This transaction comes at a funny time, because at the show I was told that Broadvox's SIP trunking business was up for sale. Either Broadvox is selling itself off in pieces after churning through two sets of management (including Speakeasy) or the SIP business is staying and the retail stuff is going.

4 Tips for Trade Show Booths

September 16, 2013

It costs big dollars to attend a trade show. The booth, banner, collateral, power, furniture and Internet are big ticket items. Add the cost of travel, food and lodging for the employees to attend and you are talking about a serious investment.

In some cases, just being there is enough.

AT&T's New Partner Program

September 12, 2013

Note that this is information I have heard from three different agents about AT&T's new partner program. One even attributed it to ACC Business. I have not confirmed it - nor have I seen the agreement.

There are many different types of distribution channels for AT&T - CLEC, wholesale, resale, rebill, agents, retail, brick-and-mortar and online.

2 Week 19 Thoughts

September 12, 2013

As I head home (thanks Gogo Internet) from week 19 of travel this year, I was reviewing one of my moleskin notebooks because I scribble a lot of notes (and then forget to write them up - or just don't have time.)

"Access to broadband Internet is systematically necessary for the foundation of economics."

I think that was a TEDx Manchester Village quote, although it sounds like something Seth Godin would say also. The US Government hasn't come to grips with the fact that the new economy revolves around and on the Internet.

The Two Colors of Telecom

September 12, 2013

Low Price Alone is Not Disruptive

September 12, 2013

CPZ: Cloud Analogy

September 12, 2013

At the Cloud Partners show, there is a talk show component called CPZ. I have been a guest a couple of times. In this picture you see VP of Indirect Channel Sales at Comcast Business, Craig Schlagbaum, and Jeff Ponts, President of TCA and master agent at DataTel. They were just 2 of the guests.

Schlagbaum made a good point about how IBM and other IT vendors embrace the channel to handle all the businesses outside the Fortune 500 (which they handle directly).

I Wonder Sometimes

September 11, 2013

Maybe my head is in the clouds here at Cloud Partner Conference, but I have been scratching my head about a few things this morning.

I wonder why AT&T Wholesale has a meeting room at an Agent show. I understand that ACC Business, an AT&T division, is moving to a buy rate model. I have heard something similar will be coming from TWC in Texas.

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