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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Call and Talk to Watson

The future contact center is an exciting place.  Artificial Intelligence will be front and center.  The elements of some of this exist...

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Fog Computing is Booming and it Changes Everything in IoT

Name a market worth $18 billion in a few years with a 500% growth rate that almost no one knows about. If you...

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Apple Responds to Our iPhone X Wireless Charging Complaint in One Day

Boy that was fast - just yesterday we said Apple lagged behind Samsung in the wireless charging world. Samsung supports up to...

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Pictek Fast QI Wireless Charging Pad Review

When we received our iPhone X, we knew we had to try out the wireless charging feature of the new device. The...

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Facebook Fights Revenge Porn With Dumb Idea

Facebook is testing new technology that is designed to help victims of revenge porn acts. This new tool is currently being tested...

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Why Media Gateways Anymore?

This past summer, I wrote a few blogs relating to older technologies such as PSTN, SS7, Fax, etc.  At Dialogic, part of...

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Galaxy S8 Outdoes iPhone X in Freeze Test

The screen test below shows what happens when you put two of the top smartphones on the market - the Samsung Galaxy...

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It Got Complicated

June 15, 2016

PRI's were easy. They are based on a standard. There were only two configurations that the gear could have. It worked 99% of the time. Now we have SIP Trunks to replace PRI and POTS.

LinkedIn to Join the Microsoft Suite

June 13, 2016

Let's start Monday with some small transactions.

First up, Blue Coat is selling itself to Symantec for $4.65 Billion. The cyber-security software company was going to go public via an IPO, but chose the private sale route, which seemed a safer bet for the PE firm, Bain Capital, that bought Blue Coat in 2015 for $2.4B and financed acquisitions to bolster the product portfolio to annual revenues of $598 Million. Blue Coat lost $289 million in those same 12 months.

Tidbits #2438

June 7, 2016

Data Center, M&A, BK, Innovation, UCAAS and more in this episode of Tidbits.

Sendhub,a business SMS provider that raised $10M, was acquired by Cameo Global, a global managed IT shop that does some contact center work.

Salesforce's leadership position in CRM now gets e-commerce with Demandware $2.8B acquisition

The Telecom Long Tails

June 7, 2016

The Telecom Channel Partner Long Tail. 95/5 off-setting Pareto's Principle of 80/20. However, effort and real dollars are spent on the unproductive 95%. That is money and energy that could go into producing partners or marketing.

I talk about what an Aligned Partner is in my Channel Playbook.

In 2006, Alec Saunders and Chris Wood had a discussion about the Voice Long Tail (see here and pdf).

The Forecast Calls for a New Strategy

June 7, 2016

Some folks didn't particularly care for the forecast in my podcast with Acuity.

"Hope is not a strategy. [I have a little bit on strategy by PWC here.]

One thing about the channel: Most people are heads down just getting from payroll to payroll with no time or desire to look up and pivot.

Bringing Wireless Expertise to Your Customers

June 6, 2016

Conversations with Clients

June 3, 2016

There are other areas of the business that you can help a prospect. Having a conversation about network is easy. Too easy. Too comfortable.

Try something new.

Master Agents: The Post-Broker Model (podcast with Acuity)

May 31, 2016

Another UCaaS Acquisition

May 31, 2016

Last week I reported some M&A here. The M&A Train keeps running.

Broadsoft has bought another company. No more internal innovation (still no Slack or Skype integration either!), just inorganic moves - Transera, Lenoid and PBXL.

Is Hosted PBX the Emperor's New Clothes?

May 27, 2016

Since 2004 when I started blogging, I have blogged about a hardware solution less than 2 dozen times - and not one product review. I have talked with OneAccess, a hardware company that was launching a new line of IAD's that was aimed at my clients, but no product review. I have mentioned other IAD vendors, like Edgewater, and even mentioned PBX vendors in passing (Avaya, Shoretel, 3CX, etc) when discussion premise versus hosted.

Lately, the PBX manufacturers have contacted me.

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