On Rad's Radar?

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

Full Story »

Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

Full Story »

Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

Full Story »

Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

Full Story »

Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

Full Story »

Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

Full Story »

Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

Full Story »

Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

Previous Pause Next

Pharma is having troubles anyway. Patents expiring on the Billion dollar drugs like Viagra. A trickle in the pipeline of new drugs. So today's announcement that GlaxoSmithKline plans to reduce its U.S.

Posted in off topic, sales and selling

Tagged: marketing, pharma, sales : Related Tags: sales, marketing, follow

It's Going to be Limiting

November 5, 2008

AT&T is testing broadband caps in Nevada. First, cable now Ma Bell. In both cases, the reason may have to do preserving TV revenue than anything. There is concern. It even popped up as a LinkedIn question.

Posted in FCC, Internet, bandwidth, broadband, duopoly, wireless

Tagged: broadband, congress, digital divide, duopoly, fcc : Related Tags: broadband

Historic Moment

November 5, 2008

Posted in off topic, politics

Tagged: politics : Related Tags: historic moment

FCC Voted Today too

November 4, 2008

Posted in FCC, broadband, cableco, cellular, mergers, telco, wireless

Tagged: clearwire, fcc, inter-carrier compensation, mergers, sprint, usf, vzw : Related Tags: voted today, approved

1 Comments

The Rotten Apple in the Channel

November 4, 2008

In its latest financial filing AT&T claims that they sold 6.9M iPhones and added 1M new cellular customers in the quarter due to the iPhone 3G. (Apple says that 39% of quarterly revenues were due to pushing out 200M iPhones so far.) Here's the funny part: Agents can't sell the iPhone. Agents can sell Blackberries and other phones but not the iPhone.

Once again AT&T spends money to create a "Solution Provider" Alliance Channel that demonstrates preferences to AT&T sales employees over its Channel agents. On its Alliance website, AT&T writes "Targeted customer sets to minimize channel conflicts" That's some messaging there.

Speaking to the Channel Champions, more than one is worried about what the new year will bring.

Posted in agents, bellsouth agent, cellular, channel, telecommunications

Tagged: agents, att, cellular, channel partners, iphone : Related Tags: channel, agents, pricing, iphone

Deep Dive on Blogging

November 3, 2008

On Wed. night, I am moderating a discussion at the American Marketing Association - Tampa Bay Chapter (New Media SIG) on the Deep Dive into Blogging.

In a Biz Journal article, the author notes, "It is a new world for business. Embrace the opportunities. Open your mind to a new way of connecting. It is a great way to prosper in any economy."

I say that in today's business world, you have to be connecting with your customers and prospects - even your employees, vendors, and prospective employees.

Posted in Marketing, Web 2.0, social network, twitter

Tagged: blogs : Related Tags: blogging, tribe, customers

Frontier Adds a Cap

November 3, 2008

Posted in Internet, bandwidth, telco

Tagged: bandwidth, caps, internet : Related Tags: internet service, internet

Delisting Notices to Vonage, Circuit City

November 3, 2008

Neither campaign is discussing how important technology is to the US economy. Two companies received delisting notices from the stock exchange. The NYSE sent Vonage notice. That should be a fun discussion at the shareholder meeting today.

Posted in economy, technology

Tagged: circuit city, nyse, vonage : Related Tags: approach management, vonage circuit, delisting notices, circuit, vonage, should

1 Comments

Cogent and Sprint De-Peer

October 31, 2008

According to Alex Muse, DSLReports and GigaOm, Cogent and Sprint de-peered this morning in a tiff of some kind. Cogent claimed this year that it was settlement free - coupled with its roots in the PSInet backbone network made it a Tier 1 provider. Cogent has had issues with other backbones including Level3 and Telia.

Cogent is incensed at the move,saying it violates a contractual obligation to exchange internet traffic on a settlement-free peering basis, and is taking legal action. It wants Sprint-Nextel to re-establish the link on the same basis.

So Cogent decided to make an offer:

Cogent is taking the moral high ground, and offering every Sprint-Nextel wireline customer that can't connect to Cogent's customers a free 100MBps internet connection until Sprint reconnects, though it says it can't do the same for wireless users.

Posted in Internet, bandwidth, telecommunications

Tagged: cogent, peering, sprint : Related Tags: cogent sprint, sprint nextel, cogent, sprint

1 Comments