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Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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OCS in the Sandbox

July 15, 2008

Posted in PBX, apps

Tagged: microsoft, ocs, pbx : Related Tags:

DSLReports.com has an editorial titled, U.S. Broadband Cannot Be Fixed Until You Tackle Corruption. It seems that the new group, Internet for Everyone, has upset Karl. Karl is right in a way. There have been numerous groups over the years, including COMPTEL and its prior siblings, that have tried to get grass-roots support for a change at the FCC and in DC.

Posted in FCC, Internet, broadband

Tagged: dc, fcc, internet : Related Tags: tackle corruption, corruption, lobbyists, broadband

VZ R&D is Court

July 15, 2008

Over the past 9 years that I have been in telecom, Verizon has probably been in court at least once a month either suing the FCC over some rule or part of the Telecom Act or being sued for anti-trust. VZ has also sued for patent infringement. It has been sued often for billing disputes, since the ILECs make billing a profit center. And numerous states have taken VZ to task for awful customer service.

Posted in telco

Tagged: cpni, lawsuit, verizon : Related Tags: customer service, court, millions, marketing, customer

Dvorak Likes Shrink Wrap

July 14, 2008

In a recent column in PC Mag, An Ode to Shrink Wrapped Software, John Dvorak talks about the ten weaknesses of online apps. It really comes down to this: "Using the Internet to return to the old model of mainframe computing is a misuse of resources and a dead end."

Everything else he says just comes back to either the model sucks or the security / reliability stinks. His argument is really about Control.

Posted in Web 2.0, apps, saas

Tagged: apps, saas, web 2.0, web apps : Related Tags:

Wasted Ad Money

July 14, 2008

Posted in Marketing

Tagged: advertising : Related Tags:

The Last Lecture

July 9, 2008

Posted in off topic

Tagged: lecture : Related Tags: carnegie mellon, lecture

PCI Compliance

July 7, 2008

Elizabeth Bowles at Aristotle.Net gave a session on e-Commerce that included some PCI DSS stuff. PCI DSS is like HIPAA in a lot of ways: buzz but no one has a handle on it. There's more myth than fact, but who is going to sift through the hundreds of pages of law?

In most of these laws (HIPAA, PCI, SOX) it is a matter of securing data.

Posted in apps, compliance, security

Tagged: pci compliance, security : Related Tags: level merchants, service providers, information security, security, compliance, level

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NebuAd under Deep Inspection

July 2, 2008

First there was wiretaps at the telco central offices. Then there was Sandvine and DPI (deep packet inspection) to help curb Peer-to-peer file-sharing (BitTorrent) that was consuming all available bandwidth with piracy (according to the puppet masters at the MPAA and RIAA). Now there is NebuAd, where DPI meets targeted advertising. And Privacy is just a thing of the past.

Posted in Internet, politics, security, telco

Tagged: dpi, isp, nebuad, privacy : Related Tags: copyright holder, privacy, nebuad, copyright, actually, liability

Flat Markets

July 2, 2008

All the telecom markets are flat: landline, cellular, broadband, TV, and long distance minutes. This makes it incredible hard to grow and remain profitable. Price comes into play more often (ask the guys that sell LD minutes). What one company loses another gains and around and around we go.

Posted in telco

Tagged: cdn, red ocean, telco : Related Tags: market, markets, minutes, company

Are You Equipt?

July 2, 2008

Microsft launches Equipt: "The Microsoft Equipt bundle -- formerly code-named "Albany" -- includes Word, Excel, PowerPoint and OneNote, plus OneCare and a handful of existing free Windows Live applications." [AP] Microsoft has already entered the SAAS market space with Hosted Office (for business). Now it enters the consumer market.

I wonder how much of this is a function of all the online apps (like Google Apps, ThinkFree, GE Whiteboard, etc.) coupled with a growing piracy problem. Let's face it, Gen Y doesn't like buying anything - music, movies, software.

Posted in saas

Tagged: microsoft, saas : Related Tags: invent itself, microsoft, equipt, mobile, online, office

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