Peter : On Rad's Radar?
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Genesys Bought Altocloud Because AI is the Future

Genesys has completed the acquisition of privately-held Altocloud Ltd., a cloud-based customer journey analytics provider founded and led by CEO Barry O'Sullivan.We...

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The Rise (Again, and again, and again) of Edge Computing

Where computing power resides is like a sin wave.  Just ebbs and flows from being centralized to being on the edge.  When...

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WWIII: Fight Between BigTech AI, Regulators and Lawyers is Coming

The EU's GPDR or allows General Data Protection Regulation which goes into effect next year includes a right to an explanation of decisions...

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EU GPDR Devastating to AI

Very important guest blog post originally found on Techzone360.Last September, a U.K. House of Commons committee concluded that it is too soon to regulate...

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Where is the Money in Communications Platform as a Service

How can today's wholesale carriers, operators and service providers meet the needs of those hanging on to PSTN and such while at...

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Where your UC solution should be is not the same for every business

There are quite a few debates about where a business Unified Communication solution should physically be located.  Should it be customer premise...

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CafeX Sees Call Center Converging with CRM

CafeX EVP Sajeel Hussain sees a convergence between the CRM space and contact centers and he's in a great position to know...

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There's a crowd in the SMB Space

March 25, 2008

Microsoft is now ready to jump into VoIP for the SMB space with VoIP trunking and the Response Point phone system. Microsft joins Cisco, Linksys, a multitude of Hosted PBX players, Mitel, ShoreTel, and the rest of the hardware clans in competing in the SMB space.

My question is what space do they mean? Medium business of 500 to 1000 users?

Buzzed WiMax

March 25, 2008

Secret Portals

March 25, 2008

You'll notice that Web 2.0 apps like to open to private beta. (I think Google started this with Gmail but don't quote me). Lately, the requests for an invite to GrandCentral (voice management portal acquired by Google last year) have piled in. It's the new viral marketing.

Muni Wi-Fi is Dead!

March 24, 2008

Media outlets are puking with the story that Muni Wi-Fi is dead. From the get go there were factions that wanted this to fail. (ILEC/cellcos and MSO's being just 2 parties)>

But there were groups that needed this to work: Intel, MOTO, Tropos, the Wi-fi Alliance, CityNet, MetroFi. and EarthLink. Unfortunately, too many government officials thought this would be some kind of windfall.

Sprint is Done

March 17, 2008

This is the tale of one guy trying to activate one handset on Sprint. My current cell phone is on Nextel. My EVDO card bills on SPrintPCS. They have not been combined in 2 years.

No Privacy Anymore

March 17, 2008

Amidst the FISA bills in Congress, rumor has it that cellular companies gave open access to the US government for wiretaps, just like the little room at AT&T's San Fran CO. That's swell.

According to this article, the list of folks listening to your VoIP calls, reading your email, tracking your location, tailing your web usage, tapping your cell and landline calls, and other nefarious acts is long. It includes Ma Ball, VZW, law enforcement (LEA), governments around the globe, your boss, and criminals.


March 17, 2008

How far has Speech Recognition software come since Dragon Speak? Voice to text is picking up some momentum. Rich Tehrani writes about Visual Voicemail with SpinVox, SimulScribe and GotVoice as ways to get voicemail as an email.

I would think that mobile people would rather have voicemail as an MP3 or WAV file.


March 17, 2008

Podcasting is all the rage right now. I use Power MP3 Recorder on my laptop with a Y-connector to my phone to record. While I thought the recording was the challenge. It's not.

Back from Vegas

March 13, 2008

What a whirlwind week in telecom. Just back from the Agent Expo in Vegas. It started Monday with the surprise announcement that Level3 had fired its President, Kevin O'Hara. O'Hara was Pres and COO and co-founder. But Integration has been a Nightmare.

Office 2.0

March 9, 2008

I am off to Vegas to moderate a panel discussion on Virtual Office. Unfortunately, the discussion will really be about Hosted VoIP, not Office 2.0. Office 2.0 is the concept of the Virtual Office. At IT Redux, they have pushed the concept to the edge.

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